These Terms of Service govern access to the ConsultEvo website and, when incorporated into an order, checkout, proposal or other agreement, the professional services supplied by ConsultEvo LLC. Read them before purchasing or requesting work.
1. Operator information
2. Scope and acceptance
These Terms apply when you access consultevo.com, use public content or demonstrations, purchase a service through an approved checkout, or accept a proposal, order form or statement of work that references these Terms.
The services are primarily offered to businesses and professionals. If you are acting for an organization, you confirm that you have authority to bind it. If mandatory consumer rights apply to you, those rights are not excluded or reduced by these Terms.
If you do not agree to the website provisions, do not use the website. A general inquiry alone does not require you to purchase a service.
3. Definitions
- Client: the person or organization purchasing or receiving Services.
- Services: consulting, process design, configuration, implementation, development, automation, integration, AI, training, support or related work supplied by ConsultEvo.
- Deliverables: the specific outputs identified in the accepted Scope, such as workflows, configurations, automations, dashboards, code, documents, templates or training materials.
- Scope: the accepted proposal, statement of work, order form, checkout description or written scope confirmation describing the Services and Deliverables.
- Client Materials: data, content, credentials, systems, branding, instructions and other materials supplied by or for the Client.
- Third-Party Tools: platforms not controlled by ConsultEvo, including ClickUp, HubSpot, GoHighLevel, Make, Zapier, n8n, OpenAI, Google Workspace, WordPress, Supabase, Stripe and similar services.
4. Services
ConsultEvo designs and implements operational systems, work management environments, CRM processes, integrations, automations, AI workflows, reporting and custom internal tools. The exact Services are limited to the accepted Scope.
Unless explicitly agreed in writing, ConsultEvo does not provide legal, tax, accounting, investment or regulated compliance advice. A technical implementation does not certify that the Client's business process complies with every law, industry rule or third-party policy.
5. Proposals, service pages and order of precedence
Website descriptions and examples are general information. They are not a binding promise to deliver a particular feature, result, timeline or price.
For purchased Services, the following order controls if documents conflict:
- A signed agreement or statement of work.
- An accepted written proposal or order form.
- A written scope confirmation issued for the purchase.
- The relevant checkout description.
- The relevant service page.
- These Terms.
A later document controls only to the extent it clearly changes an earlier one. Verbal discussions do not expand scope unless confirmed in writing.
6. Quotes and validity
A quote or proposal is valid for the period stated in it. If no period is stated, it may be withdrawn or revised before acceptance. Estimates are based on the information available when prepared. Materially incomplete, inaccurate or changed information may require a revised scope, fee or timeline.
7. Fees, invoices and payment
Fees, currency, payment schedule and included expenses are stated in the Scope or invoice. Unless stated otherwise, invoices are due upon receipt and fixed-price purchases are payable before work begins.
- Payments may be processed by Stripe, bank transfer or another approved provider.
- The Client is responsible for applicable bank, card, conversion, wire and platform fees charged by its provider.
- Taxes are added where ConsultEvo is legally required to collect them. The Client is responsible for its own taxes, withholding and reporting obligations.
- If withholding is legally required, the Client must provide official evidence and cooperate so the parties can apply any available treaty or credit.
- ConsultEvo may pause work, access, delivery or support while an invoice is overdue, reversed or disputed.
A checkout purchase authorizes the payment provider to charge the selected payment method for the amount shown. Third-party usage charges and subscriptions are not included unless the Scope expressly says they are included.
8. When work begins
For onboarding, scheduling and cancellation purposes, work begins when the first of the following occurs:
- ConsultEvo sends a project-specific onboarding or intake request.
- A kickoff or implementation meeting is scheduled or completed.
- ConsultEvo requests or receives access to the required systems.
- Research, process mapping, architecture, configuration, development or implementation begins.
- A reserved delivery period starts under the accepted Scope.
9. Timelines and dependencies
Delivery dates are estimates unless expressly described as fixed. Timelines depend on timely access, complete information, Client decisions, approvals and third-party platform availability.
A delay caused by missing access, unclear requirements, late feedback, new requirements, provider outages or another dependency outside ConsultEvo's reasonable control extends the schedule. ConsultEvo will communicate material changes and may propose a revised delivery plan.
10. Client responsibilities
The Client agrees to:
- Provide accurate, complete and timely requirements, data, content and decisions.
- Appoint a person authorized to provide instructions, feedback and approvals.
- Maintain required subscriptions, licenses, accounts, billing and platform permissions.
- Confirm it has the right to provide Client Materials and personal data used in the project.
- Review workflows, permissions, calculations, messages and Deliverables before production use.
- Maintain backups and an appropriate recovery plan for Client-controlled systems.
- Comply with laws and platform policies covering privacy, employment, marketing, email, SMS, call recording, cookies and customer communications.
- Avoid instructing ConsultEvo to build unlawful, deceptive, discriminatory or harmful functionality.
11. Accounts, access and credentials
The Client should grant access through named user invitations, role-based permissions and least-privilege settings. Reusable passwords, private keys and service-role credentials should be shared only through an approved secure method.
The Client remains responsible for Client-managed accounts, user access, internal approvals and removing access when it is no longer needed. ConsultEvo may refuse insecure access methods or ask the Client to create a safer technical arrangement.
12. Third-Party Tools
Many Services depend on Third-Party Tools. The Client acknowledges that those providers control their own availability, pricing, APIs, rate limits, feature changes, security, data handling and terms.
ConsultEvo is not responsible for a third-party outage, policy change, discontinued feature, account restriction or price increase. If a provider change affects the Scope, ConsultEvo may recommend an alternative or quote additional work. Subscription, usage, messaging, AI token, hosting and seat fees are paid by the Client unless expressly included.
13. Change requests and additional work
A request is outside scope when it adds a feature, platform, workflow, data source, user group, migration, redesign, substantial revision or other requirement not reasonably included in the accepted Scope.
ConsultEvo may provide a separate quote, use an agreed hourly rate or exchange an unstarted scoped item for the requested change. Work on a change begins only after the parties confirm its effect on price and timing.
14. Review and acceptance
The Client must test Deliverables in an appropriate test environment where practical and provide specific feedback within the review period stated in the Scope. If no review period is stated, feedback should be provided within 7 calendar days after delivery or review access.
A Deliverable is treated as accepted when the Client approves it in writing, uses it in production, prevents further testing through inaction, or does not report a material failure within the applicable review period. Acceptance does not remove any express maintenance or warranty commitment in the Scope.
15. Maintenance and support
Support or maintenance is included only if stated in the Scope. A limited post-launch period normally covers reproducible defects and small adjustments to the delivered configuration. It does not include:
- New workflows, features, integrations or business rules.
- Changes caused by new Client requirements or data.
- Third-party outages, API changes, account restrictions or pricing changes.
- Problems caused by Client edits, removed permissions or unapproved third-party changes.
- Ongoing monitoring unless monitoring is expressly included.
16. Cancellation and refunds
Because ConsultEvo reserves capacity and delivers professional digital services, payments are non-refundable after work begins unless the Scope or mandatory law says otherwise. If the Client cancels before work begins, ConsultEvo may refund the unearned amount after deducting non-refundable provider charges and agreed administrative or reservation costs.
For an ongoing engagement, work completed, time reserved, approved expenses and non-cancellable commitments remain payable through the termination date. A chargeback does not cancel an amount validly due. The parties should first use the contact process in these Terms to address a billing concern.
17. No guarantee of business results
ConsultEvo will perform Services with reasonable professional care. Outcomes still depend on Client data, adoption, traffic, staff behavior, platform limitations, market conditions and other factors outside ConsultEvo's control.
No specific revenue, savings, conversion rate, uptime, ranking, lead volume, hiring result or operational result is guaranteed unless a signed agreement expressly states a measurable commitment. Calculators, examples, case studies and projections are illustrative and must not be treated as guarantees.
18. Intellectual property and licenses
Each party retains ownership of materials it owned or developed independently before the engagement. The Client retains ownership of Client Materials and data.
ConsultEvo retains ownership of its reusable methods, frameworks, generalized templates, libraries, internal tools, utilities, know-how and non-client-specific code. Unless the Scope states otherwise, after full payment the Client receives a perpetual, non-exclusive, non-transferable license to use the Deliverables for its own internal business operations.
The Client may modify configurations inside its own accounts and may permit its staff and service providers to use them for the Client's business. The Client may not resell, sublicense, publish or distribute a Deliverable as a standalone product without written permission.
19. Client Materials and third-party rights
The Client grants ConsultEvo a limited license to use Client Materials only as needed to provide the Services, maintain records, secure the work and comply with law. The Client represents that it has the rights and permissions needed for those materials and instructions.
Open-source components and Third-Party Tools remain subject to their own licenses and terms. Nothing in these Terms transfers ownership of a third-party platform or component.
20. Confidentiality and publicity
Each party must use reasonable care to protect non-public business, technical and commercial information received from the other party and use it only for the engagement. Confidentiality does not cover information that is public without breach, already lawfully known, independently developed or lawfully obtained from another source.
ConsultEvo will not publish confidential Client data. A named case study, testimonial, logo or detailed project description will be used only with permission or another clear contractual basis. Anonymous and generalized knowledge may be used if it does not identify the Client or reveal confidential information.
21. Data protection and security
The Privacy Policy explains processing connected with the public website and business communications. If ConsultEvo processes personal data on the Client's instructions, the parties will enter a data processing agreement where required.
Both parties are responsible for security within the systems and access they control. The Client must decide what data may lawfully be used and must configure appropriate notices, consent, retention and user permissions for its operation.
22. Automation and AI limitations
Automations and AI systems can fail because of changed inputs, permissions, provider limits, model behavior, API changes or exceptional cases. The Client must maintain human review and fallback procedures appropriate to the risk.
The Client must not rely on an AI output as legal, medical, financial, employment or other high-impact professional advice without qualified human review. ConsultEvo may recommend controls, but the Client remains responsible for the final business decision and production use.
23. Website and Interactive Lab use
The website, Portfolio and Interactive Lab provide information and demonstrations. Demonstrations may use simulated, sample or limited data and may change without notice. They are not production systems and do not promise that the same approach is suitable for every business.
You must not:
- Attempt unauthorized access to accounts, systems, APIs, data or administration areas.
- Introduce malicious code, abusive automation, denial of service traffic or excessive requests.
- Scrape, copy or republish protected content at scale without permission.
- Misrepresent a demonstration, case study, partnership or ConsultEvo content as your own.
- Use the website or a demonstration for unlawful, deceptive or harmful activity.
24. Suspension and termination
ConsultEvo may suspend work or access if payment is overdue, required access is unsafe, instructions appear unlawful, the Client materially breaches an agreement, abusive conduct occurs or continued work creates a material security risk.
Either party may terminate an ongoing engagement as permitted by the Scope. Upon termination, the Client must pay amounts due for completed work, reserved time, approved expenses and non-cancellable commitments. Each party must return or delete confidential materials as reasonably required, subject to legal retention and backup limitations.
25. Disclaimers and limitation of liability
Except for commitments expressly stated in an accepted Scope, the website and Services are provided without implied warranties to the maximum extent permitted by law. ConsultEvo does not warrant uninterrupted operation of Third-Party Tools or that every defect can be corrected.
To the maximum extent permitted by law, ConsultEvo is not liable for indirect, incidental, special, punitive or consequential loss, including lost profit, lost revenue, lost opportunity, lost data, reputational harm or business interruption.
To the maximum extent permitted by law, ConsultEvo's total aggregate liability arising from a specific Service is limited to the fees paid to ConsultEvo for that Service during the 3 months before the event giving rise to the claim.
These exclusions do not apply where liability cannot legally be excluded or limited, including liability for fraud, willful misconduct or another category protected by mandatory law.
26. Events outside reasonable control
Neither party is responsible for delay caused by events outside its reasonable control, including natural disaster, war, civil disturbance, labor disruption, government action, internet or power failure, cyberattack, provider outage or widespread platform failure. The affected party should communicate the impact and resume performance when reasonably possible.
27. Governing law and disputes
These Terms and service engagements are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles, unless the accepted Scope states otherwise or mandatory law requires another result.
Before filing a claim, the parties should attempt in good faith to resolve the dispute through written notice describing the issue and requested resolution. Nothing in this section prevents either party from seeking urgent protective relief or using a court or forum required by mandatory law.
28. General provisions
- Independent contractor: ConsultEvo provides Services as an independent contractor. Nothing creates employment, partnership, franchise or agency authority.
- Assignment: the Client may not assign a service engagement without written consent, except as part of a genuine merger or sale of substantially all relevant business assets.
- Severability: if a provision is unenforceable, it is limited to the minimum extent necessary and the remaining provisions continue.
- No waiver: failure to enforce a provision once does not waive it later.
- Electronic communication: approvals, notices and signatures may be exchanged electronically where legally valid.
- Entire agreement: the accepted Scope, incorporated policies and these Terms form the agreement for the relevant Services and replace prior discussions about that Scope.
29. Changes to these Terms
ConsultEvo may update these Terms for future website use and future purchases. A material change does not retroactively alter a signed agreement or accepted Scope unless the parties agree or applicable law requires it.
30. Contact
Questions, billing concerns and legal notices concerning these Terms can be sent to [email protected].