2026

A practical guide to applying Waves ’25 lessons to AI automation experiments, governance, controlled CRM writeback, modular design, and reliability.

A practical AI transformation framework for selecting a process, bounding AI’s role, validating outputs, preventing duplicate writes, and measuring pilots.

Make’s 2023 retrospective reported major growth and new capabilities. See what those claims mean for workflow design, validation, reusable inputs, and CRM exceptions.

Make’s AI adoption survey reports strong enthusiasm alongside readiness concerns. Learn how to pilot governed workflows with validation, ownership, and duplicate-safe actions.

Design a bounded agentic loop in Make with tool contracts, deterministic validation, duplicate protection, review gates and measurable outcomes.

Learn what to automate in sales, how to design reliable cross-system workflows, where AI fits, and how to control duplicates, exceptions, and risk.

Compare the best AI agents for customer support by system ownership, action depth, permissions, billing grain, and safe pilot design.

Learn how to choose a process, map its trigger and data, select rules or AI, prevent duplicates, handle failures, and measure reliable workflow automation.

Understand what an agentic operating system means in practice, where deterministic rules constrain AI, and how to assess traceable workflows safely.

Understand what an agentic operating system means in practice, where deterministic rules constrain AI, and how to assess traceable workflows safely.