How to Configure Multiple SaaS Payment Providers in GoHighLevel

If you manage subscriptions across tools like ClickUp and other platforms, understanding how to configure multiple SaaS payment providers in GoHighLevel will help you streamline billing and avoid failed charges. This guide walks you through the new user interface enhancement for managing Stripe, PayPal, and other supported providers in a structured, reliable way.

The updated system lets you choose a primary provider, define fallbacks, and control how GoHighLevel handles payment failures, all from a single, simplified screen.

Overview of the GoHighLevel Multiple Payment Provider UI

The enhanced multiple payment provider interface in GoHighLevel is designed to give agencies more flexibility and control over how subscription charges are processed for SaaS products. Instead of being locked into a single payment provider, you can now:

• Configure more than one payment provider for SaaS billing.
• Set which provider should be used first for subscription attempts.
• Create a fallback order when the primary provider fails.
• See a clear, unified view of your configured payment options.

This functionality lives inside the SaaS configuration area and focuses on how GoHighLevel handles recurring subscription transactions for your sub-accounts.

Where to Find the GoHighLevel SaaS Payment Provider Settings

To start using the enhanced interface, navigate to the SaaS configuration section in your GoHighLevel agency account. From there, you can access the payment provider management screen, where you will see all the supported providers that can be linked for SaaS billing.

1. Log in to your GoHighLevel agency dashboard.
2. Open the SaaS configuration or SaaS settings section.
3. Locate the area labeled for payment providers or billing providers.
4. Open the multiple payment provider configuration screen.

On this screen, you will see your available payment gateways, their current status, and controls for setting the order in which they are used.

Prerequisites Before Configuring GoHighLevel SaaS Payment Providers

Before you adjust the new multiple provider settings, make sure the following prerequisites are met:

• Your payment providers (such as Stripe or other supported gateways) are already connected to your GoHighLevel account.
• Your SaaS pricing and plans are set up and active.
• You understand which provider you want to use as a primary and which ones you want to keep as backups.

Ensuring these items are prepared will make configuring the enhanced UI faster and easier.

How to Add and Prioritize Payment Providers in GoHighLevel

The core of the UI enhancement is the ability to add multiple providers and set a priority order. Use the following steps to configure the list:

Step 1: Open the GoHighLevel SaaS Payment Providers List

1. From the agency dashboard, go to the SaaS settings area.
2. Select the section for payment providers or billing configuration.
3. Look for the list of available SaaS payment providers.

This list shows all providers that can be enabled for handling SaaS subscriptions within GoHighLevel.

Step 2: Enable or Disable Providers in GoHighLevel

Each provider in the list can be toggled on or off for SaaS billing:

1. Find the provider you want to use (for example, Stripe or another integrated gateway).
2. Use the on/off control or checkbox to enable that provider for SaaS billing.
3. Disable any provider you do not want used for subscription charges.

The enabled providers are the only ones GoHighLevel will consider when attempting to bill your SaaS subscriptions.

Step 3: Set the Primary Provider and Fallback Order

The new UI allows you to define which provider is tried first and in what order the others are used if a charge fails.

1. Locate the priority or order controls next to each provider.
2. Drag and drop or adjust the priority numbers to set the desired sequence.
3. Place your preferred primary provider in the top position.
4. Arrange the remaining providers in the fallback order you want GoHighLevel to use.

When a subscription charge is attempted, GoHighLevel will try the first provider. If the attempt fails under specific conditions defined by the platform, it will move to the next provider in the configured sequence.

How GoHighLevel Uses Multiple Payment Providers During Billing

Once the providers are configured and prioritized, the billing logic for SaaS subscriptions in GoHighLevel follows a clear pattern:

• Initial attempt: The system attempts to process the subscription with the primary provider at the top of your list.
• Fallback handling: If that attempt fails under acceptable retry conditions, GoHighLevel will attempt to charge the next provider in the order you defined.
• Sequential retries: This continues down the list until either a provider successfully processes the payment or all enabled options have been tried.

The enhancement focuses on giving you predictable control over the order of providers, so you can optimize your success rate for subscription payments.

Best Practices for Managing GoHighLevel SaaS Payment Providers

To get the most reliable results from the multiple payment provider UI in GoHighLevel, use the following best practices:

• Choose a stable primary provider: Set the gateway with the highest success rate and best performance as your primary provider.
• Use at least one fallback: Configure an additional provider as a backup for critical SaaS subscriptions.
• Monitor failures: Regularly check billing logs in GoHighLevel to identify recurring failures and adjust your provider order if needed.
• Keep providers updated: Ensure that API keys, account settings, and currency options are correct and up to date for each provider.

By following these practices, you can reduce payment interruptions and improve the overall SaaS experience for your clients.

Troubleshooting Common GoHighLevel SaaS Payment Provider Issues

If billing does not work as expected after you configure the enhanced UI, review these common issues:

• No providers enabled: Make sure at least one provider is enabled for SaaS billing in your GoHighLevel settings.
• Incorrect priority order: Confirm that your preferred provider is set as the first in the order list.
• Provider connection error: Reconnect or reauthorize the affected payment gateway if integration details have changed.
• Unsupported scenario: Verify that your use case aligns with the SaaS subscription billing flow described in the official documentation.

If problems persist, consult the official help article for multiple SaaS payment providers in GoHighLevel at this support page for detailed, platform-specific notes.

Additional Resources for Optimizing GoHighLevel SaaS Billing

Beyond the native documentation, you can work with implementation partners and technical consultants to refine your SaaS billing workflows in GoHighLevel. For strategic automation help, funnel design, and advanced configuration guidance, you can visit Consultevo for expert assistance.

As GoHighLevel continues to improve the SaaS UI, staying familiar with new billing features and enhancements will help you maintain stable revenue, reduce failed payments, and deliver a smoother subscription experience for all of your sub-accounts.

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