How to Share Feedback in ClickUp
Sharing clear feedback with ClickUp helps the team understand what is working well and what needs improvement, so they can continue building features that support your workflows.
This guide explains how to send feedback, report issues, and request new functionality using the official options provided in the platform and related channels.
Ways to Share Feedback About ClickUp
You can communicate your experience with the product in several ways. Each method routes your comments to the appropriate team so they can review, categorize, and prioritize them.
- Use the in-app feedback tools.
- Respond to product and satisfaction surveys.
- Contact support for bugs or account-specific problems.
- Engage with community and research programs when invited.
Use the In-App Feedback Tool in ClickUp
The primary way to share product-related thoughts is through the in-app feedback interface. This sends your comments directly to the teams responsible for product research and improvements.
Open the ClickUp feedback panel
- Sign in to your workspace.
- Locate the option for feedback in the interface (for example, from help or settings, based on your version).
- Select the feedback entry to open the panel or form.
The interface may show fields for topic, description, and optional contact details so the team can better understand your suggestion or concern.
Submit product feedback for ClickUp
- Describe what you were trying to do.
- Explain what worked or did not work as expected.
- Include steps to reproduce any problem, if relevant.
- Add screenshots or recordings, when available, to provide context.
- Send the feedback form.
Clear descriptions make it easier for the ClickUp team to identify patterns across many users and determine whether a change, fix, or new feature is needed.
Share Feature Requests for ClickUp
You can submit ideas for new capabilities and enhancements. These requests help guide the roadmap when combined with analytics and other research.
Tips for effective feature requests
- Focus on the problem you are trying to solve, not only the specific button or layout you want.
- Describe your workflow and where the current experience falls short.
- Mention how often you run into the issue and how it affects your team or clients.
- Include any workarounds you currently use to handle the limitation.
When many people request similar improvements, the ClickUp product team can better estimate demand and prioritize the most impactful changes.
Report Bugs and Issues in ClickUp
If you discover unexpected behavior, errors, or data problems, you should report them using the official support channels rather than only sending general comments.
Gather details before reporting
- Note the area of ClickUp where the issue occurs, such as tasks, views, dashboards, or docs.
- Record the steps that lead to the problem so they can be reproduced.
- Capture error messages, including any codes or timestamps.
- Collect browser, app version, operating system, and network details when possible.
Submit a support request
- Open the help or support section from within the app.
- Choose the option to contact support or report a problem.
- Fill in the requested details and attach files that illustrate the issue.
- Send the request and watch your email for follow-up questions or updates.
Support teams use this information to verify, log, and escalate bugs so engineering can address them in future updates to ClickUp.
Respond to ClickUp Surveys and Research
You may occasionally see invitations to surveys or research sessions. These are important channels for structured feedback that influence both immediate improvements and long-term strategy.
Participate in product surveys
- Watch for survey links in email or in-app notifications.
- Answer questions honestly about satisfaction, usability, and value.
- Use open comment fields to expand on your ratings and provide examples.
Survey responses are analyzed in aggregate to understand trends in how people use ClickUp and what they need next.
Join research or beta programs
- Accept invitations to research sessions if they match your role and availability.
- Share how your team organizes work and which features matter most.
- Provide candid thoughts about prototypes, early features, or design changes.
Insights from research give designers and product managers deeper context than metrics alone can provide, shaping how ClickUp evolves.
Best Practices for Clear ClickUp Feedback
Following certain practices ensures your comments are easier to act on, no matter which channel you use.
Be specific and actionable
- Avoid generic statements like “this is confusing.”
- Explain which screen, setting, or workflow caused confusion.
- Describe what you expected to happen versus what actually happened.
Prioritize your main points
- Limit each submission to a small number of closely related topics.
- Use bullet points to break up long explanations.
- Mention which issue has the biggest impact on your work.
Protect sensitive information
- Do not include passwords, private keys, or confidential client data.
- Redact personal information from screenshots before attaching them.
- Use generic example data whenever possible.
Where to Learn More About ClickUp Feedback Options
You can review the official documentation to see current instructions, available channels, and any recent updates to the feedback experience.
- Visit the official article on how to share your feedback: Share your feedback with ClickUp.
- Explore optimization and implementation resources at Consultevo if you want help designing processes that make the most of your workspace configuration.
By using these options consistently and providing detailed, focused information, you help the ClickUp team make informed decisions that improve reliability, usability, and overall value for every customer.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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