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Hubspot Email Automation Guide

Hubspot Email Automation Guide for Marketers

Email marketing automation in Hubspot helps you deliver the right message to the right person at the right time, without manual follow-up for every contact on your list.

Based on the examples from the official HubSpot blog, this guide breaks down practical workflows you can recreate to nurture leads, welcome new subscribers, and retain customers at scale.

Why Use Hubspot for Email Automation

Marketing automation is more than sending scheduled newsletters. With a robust platform, you can trigger emails based on behavior, lifecycle stage, and engagement.

Key benefits of using an automation platform include:

  • Consistent, timely follow-up for every lead
  • Personalized content based on actions and interests
  • Higher engagement and conversion rates
  • Better visibility into the customer journey

The workflows described below are inspired by the examples on the official HubSpot email automation article, which you can review here: HubSpot email marketing automation examples.

Core Automation Building Blocks in Hubspot

Before you design workflows, understand the core elements most tools offer for automation.

Key Triggers

Common triggers used in modern automation platforms include:

  • Form submissions
  • List membership changes
  • Page views or site activity
  • Email engagement (opens, clicks, replies)
  • Deal or lifecycle stage updates

Essential Actions

Once a trigger fires, your workflow can perform actions such as:

  • Send an email or email series
  • Update contact properties
  • Add contacts to lists or pipelines
  • Notify sales or support teams
  • Create tasks for internal follow-up

Combine triggers and actions to build the automation examples outlined next.

Welcome Series Automation Inspired by Hubspot

A welcome series is often the first automation you create. It introduces your brand, sets expectations, and nudges new subscribers toward their first key action.

Goals of a Welcome Workflow

  • Deliver the promised lead magnet or offer
  • Introduce your value proposition
  • Segment subscribers by interest
  • Encourage the next step (demo, purchase, or trial)

Steps to Build a Simple Welcome Sequence

  1. Trigger: New subscriber fills out your signup or content download form.
  2. Email 1 (instant): Deliver the resource, confirm subscription, and set expectations for future emails.
  3. Delay: Wait 1–2 days.
  4. Email 2: Share your top educational content or product overview.
  5. Delay: Wait 2–3 days.
  6. Email 3: Invite the subscriber to take a clear next step, such as booking a call or starting a free trial.

Track opens and clicks to refine the timing and content of each email in this sequence.

Lead Nurturing Sequences Based on Hubspot Examples

Lead nurturing workflows help move prospects from awareness to decision by sending targeted content after they show interest.

Behavior-Based Lead Nurturing

Use contact behavior to personalize nurturing campaigns.

  1. Trigger: Contact downloads a mid-funnel asset, such as a comparison guide.
  2. Segment: Enroll only contacts who are not yet marked as sales-qualified.
  3. Email 1: Send related educational content that addresses common problems.
  4. Delay and condition: Wait a few days, then check whether the contact clicked a key link.
  5. If engaged: Send a case study or testimonial.
  6. If not engaged: Send a lighter, more introductory resource.
  7. Final step: If engagement remains high, notify the sales team or update the contact’s lifecycle stage.

Content-Driven Education Paths

You can also create topic-specific nurture tracks tied to particular interests.

  • Assign each download or page to a topic cluster.
  • Use list membership or page views to enroll contacts into the correct track.
  • Send a 3–5 email sequence focused on that topic, ending with a clear offer.

Sales Handoff and Follow-Up Automation with Hubspot

When leads become sales-ready, automation can reduce friction between marketing and sales.

Lifecycle Stage-Based Workflows

  1. Trigger: Contact reaches a defined lead score or fills out a high-intent form.
  2. Action: Update lifecycle stage to Marketing Qualified Lead or Sales Qualified Lead.
  3. Action: Assign the contact to a sales owner using your routing rules.
  4. Action: Create a task for the owner to follow up.
  5. Action: Send an internal notification with context about the lead’s activity.

Post-Demo or Post-Call Follow-Up

You can also automate follow-up after a demo or discovery call is scheduled.

  • Trigger the workflow when a meeting is booked with a specific type or outcome.
  • Send pre-meeting confirmation and preparation details.
  • After the meeting date, send recap content and a next-step offer.
  • Branch based on whether a deal was created or advanced.

Customer Onboarding Automation Inspired by Hubspot

Once someone becomes a customer, email automation supports product adoption and long-term retention.

Onboarding Email Series

  1. Trigger: A deal is marked as closed-won or a subscription is activated.
  2. Email 1: Welcome the new customer and share login details or setup links.
  3. Email 2: Highlight the first key action that delivers value, such as creating a project or importing data.
  4. Email 3: Share tutorials, FAQs, and support resources.
  5. Email 4: Ask for feedback or a brief survey to measure early satisfaction.

Renewal and Upsell Campaigns

Automate messages around renewal dates and usage milestones.

  • Send reminders as renewal approaches with a clear call to action.
  • Offer training to underused accounts to increase product adoption.
  • Promote add-ons or upgrades once customers reach usage thresholds.

Re-Engagement and List Hygiene with Hubspot Automation

Inactive contacts hurt deliverability and skew your metrics. Use automation to win them back or remove them.

Re-Engagement Campaign Steps

  1. Trigger: Contact has not opened or clicked any email for a set period, such as 90 days.
  2. Email 1: Ask if they still want to hear from you and highlight what has changed or improved.
  3. Email 2: Provide a strong incentive or valuable resource to re-capture interest.
  4. Final step: If there is still no engagement, remove or suppress the contact from regular sends to protect deliverability.

Best Practices for Effective Hubspot Email Workflows

Whether you are building welcome series, nurturing sequences, or re-engagement campaigns, follow universal best practices.

  • Start with a clear goal for each automation.
  • Use segmentation and personalization tokens thoughtfully.
  • Limit the number of emails in each workflow to avoid fatigue.
  • Monitor metrics like open rate, click rate, and unsubscribe rate.
  • Test subject lines, send times, and content order regularly.

If you need help planning a full automation strategy, you can consult a specialized agency such as Consultevo to design scalable workflows aligned with your funnel.

Turning Hubspot-Inspired Ideas into Your Own System

The email automation patterns in this article are drawn from proven examples used by high-performing marketing teams. Start with one workflow, measure performance, then layer on additional sequences as your list grows and your funnel matures.

By combining welcome series, lead nurturing, sales handoff, onboarding, and re-engagement, you can create a cohesive automated system that supports contacts throughout their entire lifecycle.

Need Help With Hubspot?

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