How to Get Chat Channel Followers with the ClickUp API

The ClickUp API lets you retrieve followers for a specific chat channel so you can understand who is tracking conversations, notifications, and updates in your workspace.

This step-by-step guide explains how to call the Get Chat Channel Followers endpoint, what headers and parameters you need, how to read the response, and how to troubleshoot common issues.

Overview of the ClickUp Get Chat Channel Followers Endpoint

The Get Chat Channel Followers method is a GET request that returns a list of users who follow a given chat channel. You can use it to:

Audit who is receiving updates from a chat channel
Build custom dashboards that show participation
Sync follower data into internal reporting systems
Verify automation and notification rules at the user level

The endpoint is documented on the official ClickUp developer reference page.

Prerequisites for Using the ClickUp API

Before you call this endpoint, ensure you have the following in place:

An active ClickUp workspace.
A valid ClickUp API token (personal or app-specific, depending on your use case).
The channel_id for the chat channel whose followers you want to list.
A REST client or HTTP library in your chosen language (such as curl, Postman, or a native HTTP client).

ClickUp Endpoint URL and HTTP Method

The endpoint for retrieving followers of a chat channel uses the following pattern:

GET /chat/channels/{channel_id}/followers

Replace {channel_id} with the actual ID of the chat channel you want to query. The base URL for the ClickUp API depends on your environment (for example, https://api.clickup.com/api/v2), and you append the path shown above.

Required Path Parameter: channel_id

The path parameter is mandatory:

channel_id: The unique identifier of the chat channel. It must be provided in the URL path and not as a query parameter.

Make sure you pass exactly the same channel_id that you obtained when creating or querying chat channels through the ClickUp API.

Required Headers for the ClickUp Request

The Get Chat Channel Followers endpoint requires standard headers for authentication and content handling. The most important ones are:

Authorization: Your ClickUp API token, usually in the format Authorization: <token> (check your implementation or integration pattern for whether a prefix is needed).
Content-Type: application/json for consistency, even though this is a GET request with no body.
Accept: application/json to specify that you expect a JSON response.

These headers allow the ClickUp backend to validate your request and return structured data for the chat channel followers.

Step-by-Step: How to Call the ClickUp Chat Followers Endpoint

Follow these steps to safely call the endpoint and handle the response.

Step 1: Collect the Required Inputs

Gather the following before making the request:

Your ClickUp API token.
The base API URL for ClickUp in your environment.
The channel_id of the chat channel.

Step 2: Build the Request URL

Construct the full URL as shown below, replacing placeholders with your own values:

https://api.clickup.com/api/v2/chat/channels/<channel_id>/followers

Do not add extra query parameters unless they are documented by ClickUp for this specific endpoint.

Step 3: Configure Headers in Your HTTP Client

In your REST client or code, add the required headers:

Authorization: <your_clickup_token>
Content-Type: application/json
Accept: application/json

Ensure that you keep your ClickUp token secure and never expose it in public repositories or client-side code.

Step 4: Send the GET Request

Execute the request using your preferred tool:

curl: Run the GET call from the command line or a script.
Postman or similar tools: Configure a GET request with your headers and URL.
Application code: Use your language’s HTTP client to send a GET request to the ClickUp API.

Step 5: Review the HTTP Status Code

After the ClickUp server responds, inspect the status code:

200 OK: The request was successful and a list of followers is returned.
4xx errors: Indicate issues such as invalid token, missing channel, or bad request format.
5xx errors: Indicate temporary server problems that may require retrying the request.

Understanding the ClickUp Followers Response

The response body is returned in JSON format and typically includes:

A collection of follower objects.
Fields that identify each user (for example, an ID and name or similar identifiers supported by ClickUp).
Any metadata defined for the Get Chat Channel Followers endpoint.

Use these values to display which team members are following a specific chat channel or to drive automation that depends on follower lists.

Common Ways to Use the Followers Data

Once you have the ClickUp followers list, you might:

Generate internal audit reports about who tracks key chat channels.
Cross-reference user IDs with your HR or team database.
Alert owners when a critical channel has no followers or too many.
Feed the data into business intelligence dashboards.

ClickUp Error Handling and Troubleshooting

If your request fails, use the following checks to resolve the most frequent problems.

Check Authentication and Permissions

Confirm that the ClickUp API token is valid and not expired or revoked.
Verify that the token has permission to access the workspace and chat channel.
Ensure the Authorization header is correctly formatted and has no extra spaces or characters.

Validate channel_id and URL Structure

Make sure the channel_id exactly matches an existing chat channel in ClickUp.
Confirm that the path uses /chat/channels/{channel_id}/followers without typos.
Check that you are using the correct base API URL.

Inspect Response Body for Error Messages

When the ClickUp API returns an error, the JSON response often contains additional information describing the problem. Review:

Error code or type.
Error message text.
Any hints supplied by the API to fix the issue.

Best Practices When Working with the ClickUp API

To keep your integration reliable and maintainable:

Store API tokens securely and rotate them according to your security policies.
Log both the request metadata and the ClickUp response status for debugging.
Implement retry logic for transient failures or rate limit responses.
Test the Get Chat Channel Followers call in a non-production environment before deploying changes.

Combining ClickUp Followers with Other Data

You can enrich the followers list by joining it with other data sources:

User role and department data from your internal systems.
Project or task ownership information drawn from other ClickUp endpoints.
Notification and engagement metrics from your analytics platforms.

This helps you build comprehensive views of how teams interact with chat channels in ClickUp.

Additional Resources for ClickUp Integrations

For more context and advanced implementations, review these resources:

Official endpoint documentation: Get Chat Channel Followers in the ClickUp API
Implementation and API consulting services: Consultevo

By following the steps above, you can reliably retrieve chat channel followers through the ClickUp API and integrate that data into your internal tools, reports, and automation workflows.

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