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Hupspot data center migration guide

How to Migrate Your Hubspot Data to Another Regional Data Center

When your business grows across regions, you may need your Hubspot account data hosted closer to local customers for performance or compliance reasons. This guide explains how regional data center migration works, what moves with your account, what does not, and how to prepare your team for the change.

Understanding Hubspot Regional Data Centers

Before starting any move, it is important to understand what a regional data center is and how it relates to your Hubspot subscription.

A regional data center is the physical location where Hubspot stores and processes your account data. Moving your account to a different region does not change your subscription tier, tools, or billing structure, but it does change where your information is hosted.

Hubspot manages the migration process behind the scenes. You cannot self-serve this move in your portal; it must be coordinated with their team.

When You Can Request a Hubspot Data Migration

Not every account is immediately eligible for regional moves. In general, you can only migrate your Hubspot data center under these conditions:

  • Your account is hosted in a region that supports outbound migration.
  • You are moving to another supported region that accepts inbound migrations.
  • Your subscription type and add-ons are compatible with the destination region.
  • You are the account owner or a super admin authorized to request the change.

Availability of migration options may depend on the age of your account and the infrastructure Hubspot is using at the time. The support team will confirm whether your specific portal can be moved.

How the Hubspot Migration Process Works

The migration follows a structured, technical process managed by Hubspot engineers. At a high level, you can expect the following stages.

1. Submit your Hubspot migration request

To begin, you must contact Hubspot support or your account manager and request a regional data center migration. Provide details such as:

  • Your current account ID.
  • Current data center region (if known).
  • Requested destination region.
  • Preferred time windows for maintenance.

The support representative will review eligibility and confirm the next steps.

2. Review Hubspot migration scope and limitations

Once your request is accepted, you will receive an outline of what is included. This information is based on the standard migration FAQ at Hubspot’s official documentation. In general, the scope covers core account data and assets, but there are important exceptions explained below.

3. Schedule your Hubspot migration window

Hubspot will offer a timeframe for the migration. During this window, parts of your account may be temporarily limited. You should:

  • Notify internal users about potential downtime or read-only periods.
  • Avoid major configuration changes until the move is completed.
  • Pause non-critical imports, large exports, and bulk updates.

Most migrations are scheduled during off-peak hours for your organization, but exact timing depends on the volume of data.

4. Data copy and verification by Hubspot

Hubspot engineers will copy your data to the new regional data center, validate integrity, and ensure system configurations are aligned. You do not have to take technical action during this step, but you should be available to answer any questions that may arise.

5. Final cutover to the new Hubspot data center

After verification, your live traffic is pointed to the new regional data center. You and your users will log in and use the portal as usual, but the underlying data is now hosted in the chosen region.

What Data Moves During a Hubspot Migration

Most of your core CRM and marketing assets are moved as part of a standard Hubspot migration, including:

  • Contacts, companies, deals, tickets, and custom properties.
  • Lists, workflows, forms, and automation logic.
  • Emails, landing pages, website pages, and blog posts.
  • Files stored in the file manager, subject to hosting policies.
  • Analytics data tracked by Hubspot tools.

The goal is that once the migration is complete, day-to-day usage of your portal feels the same, with minimal disruption to sales, marketing, and service teams.

What Does Not Move in a Hubspot Migration

Some items cannot be carried over or may require extra steps. The exact list can change as Hubspot updates its platform, but commonly impacted elements include:

  • Certain legacy integrations that depend on fixed infrastructure.
  • IP-based allowlists that must be updated to reflect new endpoints.
  • Historical logs or debug data that are not part of standard export.
  • Items tied to external systems, such as third-party CTI or custom middleware.

You should review the official FAQ and confirm with support whether any specific feature in your portal will behave differently after the move.

Impact of Hubspot Migration on Users and Integrations

Regional migration mainly affects how backend services run, but there are user-visible and technical considerations:

Changes for everyday Hubspot users

  • Login URLs generally stay the same, so users continue signing in as before.
  • Performance may improve for teams closer to the new data center.
  • Some analytics or reports may temporarily lag while data reindexes.

Changes for API and integration developers

  • API base URLs usually remain stable, but you should confirm with Hubspot.
  • Any hard-coded IPs, allowlists, or firewall rules need review.
  • Webhook behavior and response times might change slightly because of the new region.

Testing is critical. After the migration, thoroughly check custom apps, integrations, and reporting pipelines.

How to Prepare for a Hubspot Regional Migration

Good preparation reduces risk and makes the journey smoother for your organization.

Create a pre-migration Hubspot checklist

  1. Export critical CRM data and key reports for backup.
  2. Document important workflows, integrations, and connected apps.
  3. Identify owners for each major process (marketing, sales, service, operations).
  4. Agree on communication plans with stakeholders and teams.

Coordinate with your technical and compliance teams

Because regional moves can be driven by legal or regulatory needs, involve:

  • IT and security teams to review firewall and network changes.
  • Legal and compliance teams to validate the new hosting region.
  • Data protection officers if your business is subject to local privacy laws.

If you need expert help planning the change, you can also consult an external partner such as Consultevo for Hubspot implementation and integration guidance.

After Your Hubspot Migration Is Complete

Once Hubspot confirms completion, you should validate everything is working as intended.

Post-migration validation steps

  • Have power users from each department log in and perform key tasks.
  • Confirm that forms submit correctly and emails are sending.
  • Test critical workflows, lead routing, and ticket automation.
  • Review dashboards and analytics for accuracy.

If you notice any unexpected behavior, capture screenshots, timestamps, and URLs, then share them with Hubspot support for faster troubleshooting.

Where to Find Official Hubspot Migration Information

Regional migrations are a specialized operation, and the most accurate, current details are always in the official documentation and support channels. For detailed, up-to-date answers on supported regions, technical constraints, and specific features, review the official FAQ at Hubspot’s knowledge base and coordinate with your account team.

By following the steps in this guide and working closely with Hubspot, you can move your account to a new regional data center while keeping your data safe, your users informed, and your operations running smoothly.

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