How to Use Hubspot-Style Demand-Driven Pricing
Brands that grow fast, like the ones featured on Hubspot, often win because they listen closely to customers and let real demand guide pricing decisions.
This article breaks down the demand-driven pricing experiment popularized by fashion brand Telfar and shows how you can apply similar thinking in your own marketing, analytics, and ecommerce programs.
What Is Demand-Driven Pricing in the Hubspot Context?
Demand-driven pricing is a way to set prices based on how much customers are actually willing to pay, instead of only relying on cost-plus formulas, guesswork, or copying competitors.
The Telfar pricing experiment highlighted by Hubspot flipped the usual model. Instead of fixing a single price and hoping people buy, Telfar let customer demand reveal the best price point.
In practical terms, demand-driven pricing means:
- Letting customers signal how much they value a product.
- Using real-time or campaign-specific data to shape price.
- Adjusting future prices based on actual purchase behavior.
- Building loyalty by being transparent about how prices are set.
Key Lessons from the Telfar Experiment for Hubspot Users
Telfar invited customers to choose how much they would pay within a band, then used that data to set long-term prices. For marketers and operators who live inside Hubspot-style ecosystems, a few lessons stand out.
1. Use Scarcity and Fairness Together
Telfar is known for products that sell out quickly. Instead of leaning only on scarcity, the brand framed its experiment as a fairness initiative: prices would be based on what the community actually paid.
For teams using Hubspot CRM and marketing tools, that means you can:
- Segment and reward your most engaged subscribers with early access.
- Gather pricing feedback from loyal contacts first.
- Communicate clearly why prices may change later.
2. Turn Pricing into a Brand Story
Telfar did not treat pricing as a back-office detail; it told a story about access, inclusivity, and community control.
In a Hubspot-style content strategy, pricing can be integrated into:
- Landing pages that explain your model and build trust.
- Email sequences that recap results of pricing tests.
- Blog posts that show how you reinvest profits in quality or service.
3. Collect Data, Then Lock in a Sustainable Price
The experiment was not endless. After testing, Telfar arrived at stable prices that balanced demand, brand positioning, and profitability.
Teams inspired by Hubspot analytics can mirror this by:
- Running time-boxed tests instead of constant price changes.
- Defining clear metrics: revenue, conversion rate, and margin.
- Committing to a final price that customers see as fair and consistent.
Step-by-Step: Running a Demand-Driven Pricing Test
You do not need a massive audience to start. You need structure, transparency, and a way to track behavior, just like a well-built Hubspot campaign.
Step 1: Choose the Right Product
Start with a product that has:
- Proven demand or strong waitlist interest.
- Clear positioning (premium, mid-range, or entry-level).
- Flexible margin so you can experiment without losing money.
A signature product, limited edition, or bundle often works best.
Step 2: Define Your Price Range
Decide in advance:
- The minimum price that still covers costs and basic profit.
- The maximum price that matches the brand and market.
- The suggested price you will frame as a reference point.
Make sure your range is realistic. If it is too wide, you will gather confusing data; if it is too narrow, you will learn very little.
Step 3: Design Transparent Messaging
Customers will only participate if they trust you. Inspired by Hubspot-style messaging, be clear about:
- Why you are running the test.
- How long the experiment will last.
- How the results will shape future pricing.
Use plain language and emphasize fairness. Let customers know you are looking for a price that works for both sides.
Step 4: Launch With a Clear Process
When you go live, make the steps easy to follow:
- Customer selects the product.
- Customer sees the price range and suggested price.
- Customer chooses their final price within that band.
- You confirm the order and capture price data.
If your ecommerce stack or CRM is complex, consider working with optimization specialists such as Consultevo to connect forms, analytics, and order data.
Step 5: Analyze Results Like a Hubspot Report
After the campaign ends, treat the data like you would a Hubspot performance report:
- Calculate the average chosen price.
- Review distribution: How many picked low, mid, or high?
- Check the relationship between chosen price and engagement (opens, clicks, past purchases).
- Measure revenue, conversion rates, and refund rates.
Look for a price or small band where demand, margin, and customer satisfaction intersect.
Step 6: Set Your Long-Term Price
Based on the analysis, choose a single price:
- Close to where most customers clustered.
- High enough to support your business model.
- Aligned with how you want the product to be perceived.
Lock it in for a defined period so your audience does not feel whiplash from constant changes.
Best Practices for Hubspot-Oriented Marketers
If you already use a Hubspot-style stack for CRM and automation, you can deepen your pricing insights by combining behavioral and transactional data.
Segment Your Audience Before Testing
Segmenting improves clarity. Consider splitting lists by:
- New vs. returning customers.
- High lifetime value vs. low lifetime value accounts.
- Region or currency.
This lets you see whether certain groups are willing to pay more and whether your long-term pricing should vary by audience or market.
Use Content to Close the Loop
After the experiment, communicate the outcome:
- Share the story in a recap email or blog post.
- Explain how customer behavior shaped the final price.
- Thank participants and highlight any future perks.
This approach, which mirrors customer-focused Hubspot campaigns, deepens trust and makes people more likely to participate in future tests.
Avoid Common Demand-Driven Pricing Mistakes
To protect your brand and your revenue, avoid:
- Running the test too long, which can confuse the market.
- Failing to set a price floor and losing money on every unit.
- Changing prices silently without explanation.
- Ignoring the cost of support, returns, and logistics.
Plan your scenarios in advance so you are not forced into reactive decisions.
Bringing a Hubspot Mindset to Future Pricing Experiments
Demand-driven pricing is not only about finding the perfect number. It is about building a relationship where customers feel heard and see how their behavior shapes your business.
By applying a Hubspot-style mindset—data-driven experimentation, clear communication, and long-term customer focus—you can turn pricing from a one-time decision into a strategic, ongoing advantage.
Start with one product, one campaign, and one well-structured test. Learn from the results, refine your messaging, and use each iteration to move closer to the price that your market truly supports.
Need Help With Hubspot?
If you want expert help building, automating, or scaling your Hubspot , work with ConsultEvo, a team who has a decade of Hubspot experience.
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