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How to Collect Feedback in ClickUp

How to Collect Prototype Feedback in ClickUp

ClickUp makes it simple to collect, organize, and act on prototype feedback in one central workspace so product and design teams can move from ideas to validated solutions faster.

This how-to guide walks you through a practical workflow for capturing structured feedback, grouping it by themes, and turning insights into clear next steps.

Why Use ClickUp for Prototype Feedback?

Managing feedback in email threads, chats, or scattered docs quickly becomes messy and hard to track. By running your process in ClickUp, you can:

  • Standardize how stakeholders submit feedback
  • Automatically store responses as tasks for easy follow-up
  • Group feedback by problem, product area, or feature
  • Prioritize improvements based on real user signals
  • Create a repeatable workflow that scales across teams

The steps below outline a simple, reusable pattern that works for early prototypes, beta releases, or ongoing product iterations.

Step 1: Set Up a Feedback Space in ClickUp

Start by creating a dedicated place in ClickUp where all feedback will live. This keeps information centralized and shareable.

  1. Create a new Space named something like Prototype Feedback or User Insights.

  2. Within that Space, create a Folder for each product line, project, or prototype (for example, Mobile App Prototype or AI Agent Pilot).

  3. Inside each Folder, create a List named Feedback Intake where new feedback tasks will be created.

Using a dedicated structure in ClickUp ensures every piece of feedback is captured in a consistent place and is easy to filter or search later.

Step 2: Design a Structured Feedback Form in ClickUp

Instead of collecting unstructured comments, create a form that prompts stakeholders to give clear, actionable feedback. In ClickUp you can turn a List into a form-based intake system.

  1. Open the Feedback Intake List.

  2. Add a new Form View.

  3. Configure fields to match the information you need, such as:

    • Feedback title (short summary)
    • Prototype or feature name
    • Type of feedback (bug, usability, idea, confusion)
    • Impact or severity
    • Detailed description
    • Attachments (screenshots, recordings, or documents)
  4. Mark critical questions as required so every submission includes enough context to act on.

  5. Set the destination List to your Feedback Intake List so each form submission becomes a new task.

By using a form in ClickUp, you standardize responses, reduce back-and-forth, and make it far easier to analyze feedback later.

Step 3: Share Your ClickUp Feedback Form

Once your form is ready, share it with stakeholders so they can start submitting feedback on prototypes.

  1. Copy the public form link in ClickUp.

  2. Share the link where participants already are, such as:

    • Prototype handoff documents
    • Product requirement pages
    • Team chat channels
    • Email announcements
  3. Optionally, embed the form in an internal or external site so contributors can submit feedback without leaving their main workspace.

Providing a single, consistent form link helps you avoid fragmented feedback and directs everyone into one organized system.

Step 4: Organize Feedback Tasks in ClickUp

Every form submission now appears as a task in your Feedback Intake List. Next, configure your ClickUp views to make insights easy to scan.

Use Custom Fields in ClickUp

Custom fields let you categorize and filter feedback quickly. Common options include:

  • Feedback type (dropdown)
  • Product area or screen
  • User segment or persona
  • Priority or severity
  • Status (new, triaged, in progress, resolved)

Fill these fields automatically via the form or update them during triage.

Create Helpful Views in ClickUp

Configure multiple views so different stakeholders can see feedback in the way that best supports their work.

  • List View: For product managers to scan and sort feedback.
  • Board View: For teams that prefer kanban-style columns by status or feedback type.
  • Table View: For detailed filtering and grouping across many custom fields.
  • Calendar View: To see when feedback came in or plan when it will be addressed.

These views in ClickUp help teams quickly move from a raw feedback dump to an actionable backlog.

Step 5: Triage and Prioritize Feedback in ClickUp

With tasks organized, it is time to evaluate what to do first. Use a consistent triage routine so decisions are transparent and repeatable.

  1. Review new feedback on a regular cadence (daily or weekly).

  2. Update custom fields for any missing details.

  3. Assign owners to tasks that require investigation or design changes.

  4. Apply tags or labels for themes, such as onboarding, performance, or navigation.

  5. Use priority fields to flag the most impactful items.

Once feedback is prioritized in ClickUp, it can be merged into your main product backlogs or sprint boards.

Step 6: Link Feedback to Work in ClickUp

Prototype feedback only creates value when it leads to changes in your product. ClickUp makes it easy to connect insights to actual work items.

  1. Create or link tasks in your main development or design Lists for high-priority feedback.

  2. Use task relationships (such as blocks or relates to) to connect feedback tasks to implementation tasks.

  3. Mention feedback tasks in comments on discovery documents or feature specs so context is never lost.

  4. When work is complete, update the original feedback task status to reflect the resolution.

This consistent linking in ClickUp creates a clear trace from each piece of feedback to the work it inspired.

Step 7: Use Automation in ClickUp to Save Time

Automation can reduce manual steps and keep the feedback loop flowing smoothly.

  • Automatically assign new feedback tasks to a triage owner.
  • Set due dates based on feedback priority.
  • Move tasks to a Ready for Review List when work is complete.
  • Notify key stakeholders when feedback related to their area is submitted.

By automating routine actions in ClickUp, you free your team to focus on analysis and decision-making instead of administration.

Step 8: Communicate Outcomes from ClickUp

Closing the loop is essential for maintaining stakeholder trust and encouraging more high-quality feedback.

  • Use comments to summarize decisions and link to updated prototypes.
  • Mention original reporters when issues are resolved.
  • Create summary views or dashboards that show feedback volume, themes, and completion rates.
  • Share read-only or limited-access views with wider groups so they can see progress without needing to manage tasks.

Consistent communication from ClickUp helps teams see that their feedback directly shapes the product.

Additional Resources

For more details about the prototype feedback workflow and how it fits into a broader AI and product strategy, review the original resource on the official site: Prototype Feedback Collection.

If you need expert help designing scalable processes, automation, or AI-powered documentation around your ClickUp setup, you can learn more at Consultevo, a consultancy focused on optimized systems and workflows.

Putting ClickUp Feedback Workflows into Practice

By setting up a dedicated feedback Space, creating structured forms, and configuring views, you transform ClickUp into a powerful feedback hub instead of a loose collection of comments. Use the steps in this guide as a template, then adapt fields, forms, and automations to match your team’s prototypes, stakeholders, and release cadence.

Once established, this ClickUp-based workflow will help you collect higher-quality input, respond faster, and make better product decisions with less friction.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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