Configure Tax Inclusive or Exclusive Pricing in GoHighLevel

If you manage subscriptions, orders, or invoices in GoHighLevel and also use project tools like ClickUp, you still need a clear way to control how taxes are calculated and displayed for clients. This guide explains how to set up tax inclusive or exclusive pricing so your customers always see accurate totals on every order and invoice.

The platform lets you decide whether tax is added on top of the item price (exclusive) or already included in it (inclusive). Understanding how these options work will help you avoid billing confusion and keep your accounting records consistent.

How Tax Calculation Works in GoHighLevel

Before you change any settings, it is important to understand what tax exclusive and tax inclusive pricing mean inside GoHighLevel:

• Tax Exclusive: The item price does not include tax. Tax is calculated and added on top of the subtotal.
• Tax Inclusive: The item price already includes tax. The system backs into the tax amount from the total price.

These settings affect the way taxes appear on:

• Invoices
• Order forms
• Subscriptions and recurring invoices

Access the Tax Settings in GoHighLevel

The inclusive or exclusive tax setting is controlled at the location level. Follow these steps to access it:

1. Log in to your GoHighLevel account.
2. Select the location where you want to modify tax behavior.
3. Open the Settings area from the left-hand navigation.
4. Locate the section related to Taxes or Tax Settings for invoices and payments.

Once you are in the tax configuration area, you will be able to choose how tax is applied on future invoices and orders.

Choose Tax Inclusive or Exclusive Pricing in GoHighLevel

When you are in the tax settings screen, you typically see an option that lets you define how tax is calculated. The wording may be similar to “Tax Inclusive” or “Tax Exclusive.”

1. Select Tax Exclusive (add tax on top)
   • Use this if your product prices should be shown before tax.
   • Customers will see the item price, then tax as a separate line added to the subtotal.
2. Select Tax Inclusive (tax inside the price)
   • Use this if your local regulations or pricing strategy require the final price to already contain tax.
   • The system will derive the tax amount from the total price, and show the breakdown on the invoice or order.

After choosing the correct option, save your changes to apply the configuration to new transactions created in the location.

How GoHighLevel Applies Tax on Invoices

Once tax behavior is set, every new invoice created in the location follows that rule. Here is what you can expect:

• With tax exclusive pricing the invoice subtotal is the sum of item prices without tax, and the tax field is calculated on top of that subtotal.
• With tax inclusive pricing the item price already contains tax, and the invoice shows a tax portion extracted from that total.

This configuration helps you keep invoice formatting consistent for all clients within that specific GoHighLevel location.

Tax Behavior on New GoHighLevel Invoices

When creating a new invoice after you have updated the setting:

• Every line item uses the tax rule (inclusive or exclusive) defined at the location level.
• The tax summary at the bottom of the invoice matches the chosen calculation method.
• Customers will clearly see whether tax is included in the price or added separately.

If you are migrating from another system, you may want to test a few sample invoices to verify that amounts align with your existing accounting records.

Tax Settings for Orders and Subscriptions in GoHighLevel

The same tax configuration influences other payment features, including:

• One-time orders created through order forms or checkouts.
• Recurring subscriptions that bill on a schedule.

By aligning order forms and subscriptions with your invoice settings, you ensure that taxes are handled the same way across all billing touchpoints.

GoHighLevel Order Forms and Checkout Pages

When a customer uses an order form:

• If the location is set to tax exclusive, tax is added on top of item prices at checkout.
• If the location is set to tax inclusive, each product price shown to the customer includes tax, and the tax line is derived from that price.

This keeps your onboarding and payment pages consistent with your invoicing policy.

Recurring Subscriptions in GoHighLevel

For subscriptions and recurring billing:

• The system follows the same inclusive or exclusive rule applied at the location.
• Each recurring invoice or charge uses the same tax structure, which is important for predictable revenue reporting.

Review your subscription products after changing the tax rule to confirm that the displayed prices match your intended customer experience.

Best Practices When Using GoHighLevel Tax Settings

To make the most of the tax configuration options, keep these guidelines in mind:

• Check local tax laws to determine whether you are required to show tax as a separate amount or inside the total price.
• Standardize per location so all products, invoices, and subscriptions behave the same way for that branch or region.
• Test with sample clients before rolling out changes across your entire account.
• Communicate pricing clearly on your sales pages and order forms to avoid confusion.

Troubleshooting Common Tax Issues in GoHighLevel

If totals are not matching what you expect, check the following:

• Confirm that the correct location is selected before changing tax settings.
• Verify that tax rates are configured properly and applied to the right products or items.
• Ensure you understand whether prices entered for products are meant to be pre-tax or tax-included based on your chosen setting.

If problems persist, compare an old invoice with a new one created after the change, and adjust either product prices or tax settings until the results are consistent.

Additional Resources

For deeper strategic help with configuration, automation, and integrations around your GoHighLevel setup, you can visit Consultevo for expert consulting resources.

To see the original documentation and more screenshots about tax inclusive or exclusive pricing, review the official help article at this GoHighLevel support page.

By correctly configuring tax inclusive or exclusive pricing, you ensure your billing process in GoHighLevel is transparent, compliant, and easy for clients to understand.

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