Send Direct Messages in ClickUp on Mobile
The ClickUp mobile app makes it easy to send direct messages so you can quickly communicate with teammates, share updates, and keep work moving while you are away from your desk.
This guide explains how to open your Inbox, start a new one-on-one conversation, manage message notifications, and mute or unmute direct message threads in the mobile experience.
Access Your Inbox in the ClickUp Mobile App
Your Inbox is the starting point for sending and managing direct messages. Use it to view recent conversations and create new ones in ClickUp.
Open the ClickUp Inbox
- Open the ClickUp mobile app on your device.
- Look at the bottom of the screen and tap the Inbox icon.
After you open Inbox, you will see your most recent direct messages and notifications. From here, you can read, reply, or start a new message thread.
Understand Inbox Views in ClickUp
Within the Inbox area you can:
- Scroll through recent direct messages.
- Tap any conversation to open the message thread.
- Quickly reply or send new messages to your teammates.
Inbox acts as your hub for real-time communication in the ClickUp app, so you can always find active conversations in one place.
Start a Direct Message in ClickUp
You can start a new one-on-one conversation from the Inbox screen. This lets you message any teammate whose Workspace you share in ClickUp.
Create a New Direct Message
- From Inbox, tap the + icon in the top-right corner of the screen.
- Choose Direct Message from the options shown.
- Use the search bar to find the teammate you want to message.
- Tap the teammate’s name to open a new message thread.
- Type your message in the text field at the bottom and tap Send.
The new conversation will now appear in your Inbox list. You can return to it any time to continue your discussion.
Search for Teammates in ClickUp
When you create a direct message, the search field helps you quickly locate the correct person. You can:
- Type their full name or part of their name.
- Scroll through the suggested list if they appear there.
- Confirm you are selecting the right teammate before sending a message.
This search behavior keeps starting a direct message fast and accurate in the ClickUp mobile app.
Reply to Direct Messages in ClickUp
Once a conversation is started, you can easily reply from the same Inbox thread in the ClickUp mobile interface.
Open an Existing Conversation
- Tap Inbox at the bottom of the mobile screen.
- Scroll to find the direct message you want to open.
- Tap the conversation to view the full message history.
The message thread shows all previous messages between you and your teammate, so you have full context before replying.
Send a Response
- In the open conversation, tap the text field at the bottom.
- Type your reply.
- Tap Send to deliver your message immediately.
Your reply will appear in the thread, and your teammate will receive a notification based on their personal settings in ClickUp.
Manage Direct Message Notifications in ClickUp
To stay focused, you may want to mute or unmute specific conversations. The ClickUp mobile app lets you control direct message notifications for each thread.
Mute Direct Messages in ClickUp
Muting a conversation stops notifications while keeping the message thread available in your Inbox.
- Open the ClickUp mobile app and go to Inbox.
- Find the direct message you want to mute.
- Press and hold on the conversation until more options appear.
- Tap Mute.
After muting, you will no longer receive alerts for new messages in that conversation, but you can still open the thread any time to read updates.
Unmute Direct Messages in ClickUp
If you want to start receiving notifications from a muted conversation again, you can easily unmute it.
- Go to Inbox in the ClickUp mobile app.
- Locate the muted direct message conversation.
- Press and hold the conversation to open available options.
- Tap Unmute.
Once unmuted, new messages in that thread will notify you according to your ClickUp notification preferences.
Tips for Using Direct Messages in ClickUp
Direct messages are ideal for quick, focused communication. To use them effectively in ClickUp on mobile, keep these tips in mind:
- Use direct messages for one-on-one discussions that do not need to live on a task.
- Rely on task comments when you want communication tied to a specific work item.
- Mute conversations that are busy but not urgent, so you can avoid distraction.
- Return to muted threads later to catch up on the conversation at your own pace.
This balance helps you keep communication organized while using the ClickUp mobile app alongside other collaboration tools in your Workspace.
Learn More About ClickUp Direct Messages
For complete details and the most up-to-date instructions for sending direct messages on mobile, review the official help center article from ClickUp: Send a direct message on the mobile app.
If you want broader workflow and process guidance around collaboration, automation, and work management platforms, you can also explore expert resources at Consultevo.
By following the steps in this guide and using your Inbox effectively, you can send, reply to, and manage direct messages in ClickUp on mobile, keeping your team connected wherever you are.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
“`
