Hide the Twilio Error Banner in GoHighLevel with Custom CSS

If you work across tools like ClickUp and GoHighLevel to manage campaigns, you may want a clean interface without distracting warnings. One common request from GoHighLevel users is how to hide the Twilio error banner that appears at the top of funnels or websites. This article walks you through a simple, safe way to hide that banner using custom CSS.

The method below is based on the official instructions provided in the GoHighLevel support article on hiding the Twilio error banner. You will learn exactly where to add CSS, how to apply it on specific pages, and how to keep your layouts intact.

Why Hide the Twilio Error Banner in GoHighLevel?

In GoHighLevel, the Twilio error banner usually appears when there is an issue with your Twilio configuration, such as:

Invalid or missing Twilio credentials
Issues with phone number setup
Temporary connection or configuration errors

While the banner is helpful for troubleshooting, marketers and agencies often want to hide it on live funnels or public-facing pages to avoid confusing visitors or clients.

Using CSS to hide the banner:

Removes visual clutter from the top of your pages
Does not affect the layout of the rest of the funnel
Is easily reversible by removing the CSS rule

Before You Start: Important Notes for GoHighLevel Users

Before applying custom CSS in GoHighLevel, keep the following in mind:

This method only hides the visible error banner from the page; it does not fix the underlying Twilio issue.
You should still resolve Twilio configuration problems inside your GoHighLevel account to ensure messaging features work correctly.
Always test your funnel or website after adding CSS to confirm that only the banner is hidden and nothing else is affected.

If you want broader help optimizing your GoHighLevel setup and technical workflows, you can explore consulting resources like Consultevo for additional guidance.

How to Open the Funnel or Website Editor in GoHighLevel

The first step is to access the page where the Twilio error banner appears. You will edit that specific funnel or website inside GoHighLevel.

Log in to your GoHighLevel account as an admin or user with editing permissions.
From the left-hand navigation, go to Sites.
Choose either Funnels or Websites, depending on where you see the Twilio error banner.
Select the specific funnel or website, then open the exact page where the banner displays.
Click the Editor or Edit Page button to open the visual page builder in GoHighLevel.

Once the editor is open, you can add custom CSS directly at the page level.

Adding Custom CSS in the GoHighLevel Page Editor

Inside the GoHighLevel editor, you can inject CSS that hides the Twilio error banner only on the selected page. This section explains how to reach the custom CSS panel.

In the top-right corner of the page editor, click on the Settings icon (often represented as a gear or similar symbol).
In the settings panel, locate the Custom CSS field or tab.
Ensure you are editing the CSS for the current page and not for global settings, unless you intentionally want to hide the banner on multiple pages.

Now you are ready to add the CSS rule that targets the Twilio warning banner.

CSS Code to Hide the Twilio Banner in GoHighLevel

The official GoHighLevel documentation provides a short CSS snippet that hides the Twilio error banner. You will copy and paste this code into the custom CSS section of your page.

Step-by-Step CSS Instructions for GoHighLevel

Go to the Custom CSS box in the page settings.
Paste the following CSS rule exactly as provided in the official GoHighLevel article:
```
.twilio-warning-banner { display: none !important; }
```
Click Save in the editor to apply the change.
Preview the page to confirm that the Twilio error banner is no longer visible at the top.

This CSS selector targets the specific class used by the Twilio warning component and hides it from view without altering other elements on the page.

Limiting CSS to Specific GoHighLevel Pages

Because you are adding the CSS at the page level, the hidden banner effect applies only to that individual page inside GoHighLevel. If you see the Twilio banner on multiple pages and want to hide it elsewhere, repeat the same steps on each page where it appears, or place the CSS in a higher-level custom CSS field if appropriate.

Page-level CSS: Hides the banner on one page only.
Funnel-level or site-level CSS: May hide the banner across multiple steps or pages, depending on where it is added.

Testing Your GoHighLevel Funnel After Hiding the Banner

After applying the CSS, always test the experience from a visitor’s perspective to make sure everything works as expected.

Open the funnel or website page in a new browser tab.
Confirm that the Twilio warning banner no longer displays at the top.
Scroll through the page to ensure no other layout sections are affected.
If you use multiple steps in your funnel, navigate through each step where you added the CSS.

If the banner still appears, double-check the spelling of the CSS class and verify that you saved the changes in the GoHighLevel editor.

Best Practices for Using Custom CSS in GoHighLevel

When editing code in GoHighLevel, follow these best practices to keep your pages stable and easy to maintain:

Keep CSS changes minimal and focused, like the single rule shown above.
Document any custom CSS you add so other team members know what it does.
Periodically review your Twilio configuration to address real errors instead of only hiding the alert.
Avoid adding unrelated CSS to the same snippet, which can make debugging harder later.

Using a simple, targeted rule helps ensure that only the Twilio error banner is hidden, while the rest of your GoHighLevel layout remains unchanged.

Where to Find the Official GoHighLevel Instructions

For reference, the exact approach described here is summarized from the official GoHighLevel help center article on hiding the Twilio error banner. If the platform updates the class name or layout in the future, that support article is the first place you should check for updated CSS examples.

Summary: Clean Up Your Interface in GoHighLevel

By adding a simple custom CSS rule, you can hide the Twilio error banner on selected pages in your GoHighLevel account while keeping all other components intact. This approach is ideal for live funnels and websites where you want a polished, distraction-free experience for visitors and clients.

Remember that hiding the banner does not fix Twilio configuration problems. Be sure to review your Twilio settings inside GoHighLevel to ensure that calls, SMS, and automations continue to run smoothly, even though the error message is no longer visible on the page.

Need Help With GoHighLevel?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

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Hide Twilio Error Banner in GoHighLevel