How to Change Your Email Address on Make.com

This guide explains, step by step, how to change the email address associated with your make.com account while keeping your access and data secure.

Before You Change Your Email on Make.com

Changing your account email on make.com is straightforward, but there are a few conditions you must meet to avoid issues.

Requirements for updating your make.com email

• You must be able to sign in to your current account.
• Your current email address must still be accessible, because a confirmation message will be sent there.
• The new email address you plan to use must not already be used on another make.com account.

If the new address is already registered, you will need to remove or change it on that existing account before you can use it on your current profile.

When you should contact make.com support

If you can no longer access the inbox of your current login email, you cannot complete the confirmation step. In this situation, you should reach out to Make Support for assistance and identity verification.

For general automation strategy and account structuring beyond basic support, you can also consult specialists at Consultevo.

Step-by-Step: Change Your Email in Make.com Settings

Use these steps when you can still log in and access your current email address.

1. Sign in to your make.com account

1. Open your browser and go to the make.com login page.
2. Sign in with your current email address and password.

Once signed in, you will be redirected to your dashboard where you can access your account settings.

2. Open your make.com profile settings

1. Click your avatar or profile icon in the top-right corner of the interface.
2. From the dropdown menu, choose Profile or My profile (wording may vary slightly).
3. You will land on the profile page that controls your personal information and login email.

Make sure you are editing the correct profile, especially if you are a member of several organizations within make.com.

3. Enter the new email address

1. On the profile page, locate the Email field that shows your current login email.
2. Click into the field and type the new email address you want to use for make.com.
3. Double-check the spelling to avoid sending the confirmation email to the wrong inbox.
4. Click Save or a similar button to confirm the change request.

At this point, make.com records your new address as pending verification and immediately sends a confirmation message.

4. Confirm the update from your old email inbox

1. Open the inbox of your current email address (the one you used before the change).
2. Look for a message from make.com asking you to confirm the email update.
3. Open the message and click the confirmation link included in the email.

Once you click the link, the email change is verified and the new address becomes your primary login for make.com.

What Happens After You Change Your Email on Make.com

After completing the confirmation step, your account continues to function normally, but with an updated login address.

Accessing make.com with your new email

• You will use the new email address the next time you sign in.
• Your password stays the same unless you change it separately.
• Your scenarios, connections, and data remain linked to your existing user account.

No automations or scenarios are removed when you change your email on make.com. The change affects only your login and notification address.

Notifications and security messages from make.com

• Future system notifications will go to your new email inbox.
• Security alerts, password resets, and billing messages will also use the new address.
• Keep the new inbox secure with strong passwords and, if available, multi-factor authentication.

Troubleshooting Email Change Issues on Make.com

If something goes wrong during the change process, there are a few common issues you can check.

Did not receive the confirmation email from make.com

• Check the spam or junk folder of your current email inbox.
• Verify that your mailbox is not full and can receive new messages.
• Add the make.com notification address to your contacts or safe sender list.
• Repeat the email change request from your profile page if necessary.

The new email is already used on another make.com account

If the system reports that the new address is already registered, you have two options:

• Sign in to the other account that uses this email and change it to a different address, freeing the one you want.
• Delete the other account if it is no longer needed and permitted by your data policies.

After releasing the email from the other make.com profile, repeat the standard change process on your main account.

You cannot access your old email inbox

If you no longer control the old email address and cannot see the confirmation link:

• Do not log out of your current make.com session if you are still signed in.
• Go to the help or support section in the app.
• Contact Make Support and explain that you cannot access the original email inbox.

The support team may ask for additional verification to prove ownership of the account before updating the email manually.

Learn More About Make.com Account Management

For official reference on changing your email and other account actions, review the original documentation on the Make Help Center: Change your email address on Make.

By following the steps in this guide, you can safely update the email linked to your make.com account, keep your automations running smoothly, and ensure that account notifications reach the correct inbox.

Need Help With Make.com?

If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.

Get Help