How to Use Make.com for Smart Automation in a Changing Economy
Make.com is a powerful visual automation platform that helps you connect apps, automate workflows, and adapt faster to economic change without heavy engineering resources. This how-to guide walks you through understanding, planning, and launching practical automations inspired by the changing economy insights shared on the Make blog.
Why Make.com Matters in Today’s Economy
Economic conditions are shifting quickly, with tighter budgets, rising expectations, and constant technological change. Automation has moved from a nice-to-have to a must-have for staying competitive. Make.com gives teams a way to respond quickly without needing to rebuild their tech stack from scratch.
Using Make.com, you can:
- Reduce manual work and repetitive tasks.
- Launch new workflows quickly as conditions change.
- Empower non-engineers to build and maintain automations.
- Experiment safely with new ideas before investing in custom code.
The result is an organization that can adapt more easily when markets, costs, or customer behavior change.
Step 1: Understand What Make.com Automations Can Do
Before building anything, you need a clear picture of how Make.com works and the types of workflows it supports.
Core capabilities of Make.com
- Visual scenarios: Build workflows with a drag-and-drop interface instead of writing code.
- Multi-app connections: Connect many tools across marketing, sales, support, operations, and finance.
- Data routing and transformation: Move, filter, and transform data between systems in real time or on schedules.
- Event-driven flows: Trigger automations based on events like form submissions, new orders, or support tickets.
How this helps in a changing economy
As budgets shrink or priorities shift, it is hard to rebuild core systems fast. Make.com lets you:
- Layer automations on top of existing tools instead of replacing them.
- Adjust workflows quickly when policies, prices, or customer volumes change.
- Prototype new processes without committing to expensive engineering projects.
Step 2: Identify High-Impact Use Cases for Make.com
To get value quickly, focus Make.com on processes where economic changes are already causing pressure.
Common use case categories
- Revenue protection and growth: Automate lead routing, follow-ups, and renewals to avoid missed opportunities.
- Cost reduction: Remove manual data entry, copy-paste work, and repetitive admin tasks.
- Customer experience: Coordinate faster responses, notifications, and personalized messaging.
- Operational resilience: Build workflows that adapt when volumes spike or teams are short-staffed.
How to choose your first Make.com scenario
- List 5–10 recurring manual tasks across teams.
- Estimate how much time each task takes per week.
- Highlight tasks that directly affect revenue, customer satisfaction, or cost.
- Pick the one or two tasks with the highest impact and clear inputs/outputs.
These are excellent candidates for your first Make.com automations.
Step 3: Map Your Process Before Building in Make.com
Clear process mapping helps you build reliable automations and avoid confusion as conditions change.
Document the current process
- Define the trigger: What event starts the process (for example, a form submission, a purchase, or a support ticket)?
- List every step: Write down each manual action, decision, and handoff.
- Identify tools and data: Note where information comes from and where it should go.
- Clarify outcomes: Define what “done” looks like for the process.
Translate the process into a Make.com scenario
- Map each tool to a Make.com app connection.
- Convert decisions into filters or conditional logic.
- Break long processes into smaller scenarios where needed.
- Add error-handling steps for missing or invalid data.
This mapping keeps your Make.com workflows aligned with real business needs rather than just app-to-app connections.
Step 4: Build Your First Scenario in Make.com
Once the process is mapped, you can start building in the Make.com interface.
Creating a basic Make.com scenario
- Create a new scenario: Log in to Make.com and open the scenario builder.
- Add the trigger module: Choose the app and event that start the workflow.
- Connect apps step by step: Add modules for each action in your process.
- Use filters and routers: Add conditions where the process branches.
- Transform data: Map fields, format dates, and clean text as needed between apps.
- Save and name your scenario: Use a clear, descriptive name aligned with the business outcome.
Testing your Make.com automation safely
- Use test records or a sandbox environment if available.
- Run the scenario manually for a small number of items.
- Check each app to confirm data appears as expected.
- Adjust mappings and filters until the results match your documented process.
Only move to scheduled or always-on runs after you have validated the end-to-end flow.
Step 5: Optimize and Scale Automations with Make.com
In a changing economy, the goal is not just to automate once, but to refine and extend automations as conditions evolve.
Monitor performance and reliability
- Check run history in Make.com for errors or unexpected behavior.
- Track execution times to spot bottlenecks.
- Review logs after major business or policy changes.
Improve and extend your scenarios
- Add new branches when new channels, markets, or products are introduced.
- Consolidate duplicative workflows to reduce maintenance.
- Automate follow-up steps that are still manual but now depend on automated data.
Make.com scenarios should evolve alongside your business, especially when the economy drives new constraints or opportunities.
Step 6: Align Make.com Automations with Strategy
Automation only delivers real value when it supports your broader strategy for navigating economic shifts.
Connect Make.com to business outcomes
- Link each automation to a specific objective, such as lower support costs, higher conversion rates, or faster response times.
- Define measurable success metrics like hours saved, error reduction, or revenue protected.
- Review results quarterly and retire low-value automations.
Build a culture of automation using Make.com
- Encourage teams to propose new scenarios based on pain points.
- Create simple guidelines for when to automate vs. when to keep processes manual.
- Share success stories internally to show how Make.com helps the company navigate uncertainty.
Resources and Next Steps
To dive deeper into how automation and the broader economic landscape interact, you can explore the original article on changing economic conditions and automation on the Make blog here: Make.com automations and the changing economy.
If you want expert guidance on designing scalable automation strategies, system integration, or process optimization beyond what Make.com offers out of the box, you can also consult specialized automation and AI implementation partners such as Consultevo.
By understanding your processes, prioritizing the highest-impact use cases, and continuously iterating, you can use Make.com to build resilient, efficient automations that help your organization adapt to whatever the economy brings next.
Need Help With Make.com?
If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.
