How to Use Organizations in Make.com
Organizations in make.com help you manage users, workspaces, and billing from one centralized place so your automations stay secure, structured, and easy to maintain across teams.
What Are Organizations in Make.com?
An organization in make.com is a top-level structure that groups multiple workspaces, projects, and users under one umbrella. It gives you a single point for managing access, roles, and subscription details.
Key characteristics include:
- Central control over workspaces and user access
- Shared billing and subscription management
- Flexible role-based permissions
- Support for multiple teams and departments
In most cases, your account will belong to at least one organization, even if you only use a single workspace.
Accessing Your Make.com Organization
You manage your organization from the main navigation in make.com.
- Sign in to your make.com account.
- Open the profile or account menu in the top-right corner.
- Select the organization you want to manage from the list.
- Go to the organization settings page to configure details, members, and billing.
If you have access to multiple organizations, you can switch between them as needed.
Core Components of a Make.com Organization
Every organization in make.com has several key components you should understand before you start configuring access for your team.
Organization Profile in Make.com
The organization profile stores core details such as:
- Organization name
- Default language and region settings
- Owner or primary contact
- Branding-related fields (where available)
Make sure these values accurately represent your company or team so members can quickly recognize the correct organization when switching between accounts.
Workspaces Under a Make.com Organization
An organization can contain one or more workspaces. Each workspace groups scenarios, data stores, and related assets for specific teams or projects.
Typically, teams organize workspaces by:
- Department (for example, marketing, sales, support)
- Project or product line
- Client or external partner
Workspaces inherit certain configurations from the parent organization but can maintain their own set of users and permissions.
User Roles and Permissions in Make.com
Roles determine what each member can see and do inside an organization and its workspaces. While the exact role names and capabilities may evolve, they generally fall into several categories:
- Organization owner – Full control over the organization, including billing, member management, and all workspaces.
- Admin or manager – Can manage members, access, and settings within defined limits.
- Editor or builder – Can create and modify scenarios inside assigned workspaces.
- Viewer – Can see assets but cannot change configurations.
Assign the minimum role required for each person to maintain a secure environment.
Adding and Managing Members in Make.com
To collaborate efficiently, you need to invite and manage users within your organization.
Invite New Members to Your Make.com Organization
- Open the organization settings page in make.com.
- Navigate to the Members or Users section.
- Click the option to invite a new member.
- Enter the user's email address.
- Select the appropriate organization-level role.
- Choose which workspaces the user should access.
- Send the invitation.
The user will receive an email and must accept the invitation to join the organization.
Modify User Roles and Access
You can change a user's access if their responsibilities evolve:
- Go to the organization's member list in make.com.
- Locate the user you want to modify.
- Update their organization role as needed.
- Adjust workspace-level access by adding or removing them from specific workspaces.
Regularly review member access to ensure users only see the workspaces and data they actually need.
Remove Members from a Make.com Organization
When someone leaves your team or no longer requires access:
- Open the organization member list.
- Find the relevant user.
- Select the option to remove or revoke membership.
- Confirm the removal action.
This immediately revokes their access to the organization and associated workspaces.
Managing Billing and Subscriptions in Make.com
Billing is handled at the organization level, allowing you to centralize payment details and plan selection.
View and Update Billing Details
- Navigate to the organization settings.
- Open the Billing or Subscription section.
- Review the current plan, usage, and payment method.
- Edit payment information or billing address if necessary.
Only users with the appropriate roles, typically owners or billing admins, can modify subscription and payment details.
Plan Management for Make.com Organizations
From the billing dashboard you can:
- Upgrade or downgrade your subscription plan
- Adjust usage limits if supported by your plan
- Access invoices and payment history
- Estimate costs based on active workspaces and scenario execution
Monitoring billing at the organization level helps prevent unexpected overages and keeps all financial records in one place.
Best Practices for Structuring Make.com Organizations
Designing a clear structure for your organization makes it easier to grow without losing control.
Plan Workspace Hierarchies
Before creating workspaces, outline how your company is organized. A common structure in make.com might be:
- One organization per company or business unit
- Separate workspaces for each department or client
- Dedicated workspaces for sensitive workflows, such as finance or HR
Document this structure so new admins can maintain consistency.
Use Roles Strategically
Apply the principle of least privilege:
- Limit organization owner roles to a small number of trusted people.
- Assign admin or manager roles to those responsible for teams or projects.
- Give builder access only to users who design or maintain scenarios.
- Use viewer access for stakeholders who just need insight into results.
This reduces the risk of accidental configuration changes and improves compliance.
Regular Access Reviews
Schedule periodic reviews of your organization in make.com:
- Remove inactive users
- Update roles when job functions change
- Archive or reorganize outdated workspaces
- Confirm billing information and plan suitability
A consistent review process keeps your automation environment clean and secure.
Where to Learn More About Make.com Organizations
For the most accurate and up-to-date reference about organizations, roles, and limits, always consult the official documentation provided by the platform.
- Official guide: Organizations documentation
- Automation consulting and implementation help: Consultevo
Use these resources alongside your own internal policies to create a robust governance model for your make.com setup.
Summary: Getting Started with Organizations in Make.com
Organizations in make.com provide a structured way to manage users, workspaces, and billing at scale. By understanding how to configure organization profiles, invite and control members, and keep a close eye on subscription details, you can support multiple teams safely while keeping all automation assets organized under a single, well-governed environment.
Need Help With Make.com?
If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.