HubSpot Guide to Retail Media Networks
Marketers who rely on HubSpot for campaigns and analytics are increasingly turning to retail media networks to reach in-market shoppers where they buy. Understanding how these networks work, why they are growing so quickly, and how to integrate them into your advertising mix is critical for modern performance marketing.
This guide breaks down what retail media networks are, why they matter, and how a HubSpot-focused team can plan, launch, and optimize campaigns that drive real revenue.
What Are Retail Media Networks?
Retail media networks are advertising platforms owned and operated by retailers. They let brands buy ad placements on a retailer’s owned properties and channels, using the retailer’s first-party shopper data.
These placements can appear on:
- Retailer websites and mobile apps
- On-site search and category pages
- Sponsored product listings
- Off-site display and social ads powered by retailer data
- In-store digital screens and receipts
Because retailers sit close to the point of purchase, their networks give advertisers a direct path to customers who are actively considering or buying products.
Why Retail Media Matters for HubSpot Marketers
Retail media networks intersect with several goals that HubSpot marketers care about: high-intent reach, measurable outcomes, and efficient use of budgets.
Key reasons they matter include:
- Access to first-party data: Retailers know what shoppers actually buy, how often, and at what price.
- Proximity to purchase: Ads appear close to the cart and checkout, improving conversion odds.
- Closed-loop attribution: You can connect impressions and clicks to real sales, not just clicks or views.
- Privacy resilience: As cookies fade, authenticated shopper data offers a durable targeting option.
When coordinated with your HubSpot CRM data and automation, campaigns on these networks can fill gaps in the customer journey and reinforce other channels like email, search, and social.
How Retail Media Networks Work
Most retail media networks follow a similar structure, even if each retailer uses unique branding and tools.
Inventory and Placements
Networks usually offer these core placement types:
- Sponsored search: Ads on search results when shoppers look for a product or category.
- Sponsored product listings: Paid positions on category and product listing pages.
- On-site display: Banners across the retailer’s site and app.
- Off-site media: Ads on other websites and social platforms using retailer data.
- In-store media: Screens, shelf tags, and other physical touchpoints.
Targeting and Data
Retail media targeting typically uses:
- Purchase history and basket composition
- Browsing behavior and search terms
- Category engagement and price sensitivity
- Loyalty and membership data
This data allows precise segments, such as repeat buyers, lapsed buyers, and customers who purchase complementary products.
Buying Models
Retail media inventory is usually sold through:
- Cost-per-click (CPC) auctions for search and product ads
- Cost-per-thousand-impressions (CPM) for display and video
- Fixed-fee sponsorships for seasonal or category takeovers
Campaigns can run via self-serve platforms, retail media partners, or managed services.
Planning a Retail Media Strategy with HubSpot Data
To get the most value, connect your retail media approach with insights from HubSpot. Use CRM segments, lifecycle stages, and campaign performance to shape where and how you invest.
Step 1: Define Objectives and KPIs
Start by choosing clear primary goals:
- Incremental sales and revenue
- New customer acquisition within a retailer
- Share-of-shelf or category visibility
- Product launches or seasonal pushes
Then define KPIs such as:
- Return on ad spend (ROAS)
- Cost per acquisition (CPA)
- Impression share on key keywords or categories
- Incremental sales versus baseline
Align these KPIs with your HubSpot campaign reports so performance can be compared across channels.
Step 2: Map Audiences Using HubSpot Insights
Use your CRM data to inform which audiences you pursue on retailer platforms. For example, if HubSpot shows strong performance among certain segments, prioritize retailers where those shoppers are active.
Combine:
- HubSpot lifecycle and engagement data
- Retailer purchase and search data
- Category benchmarks from the retailer
This synergy helps you avoid generic targeting and focus on shoppers most likely to convert.
Step 3: Choose the Right Retail Media Networks
Not every retailer will fit your brand or customers. Evaluate networks based on:
- Audience size and overlap with your CRM profiles
- Category strength and competition intensity
- Available ad formats and measurement tools
- Support for test-and-learn campaigns
Use this evaluation to create a focused test plan across a few priority networks rather than spreading budget thin.
Executing Effective Campaigns for HubSpot Teams
Once your strategy is set, execution details will determine performance. Treat retail media as a performance channel, but also as branding support near the shelf.
Creative Best Practices
For search and product ads:
- Highlight clear benefits and differentiators.
- Use concise product titles and accurate descriptions.
- Ensure pack sizes, variants, and pricing are correct.
For display and video:
- Lead with recognizable branding.
- Show the product in context or in use.
- Use strong, simple calls-to-action that match the retailer environment.
Coordinate creative themes with HubSpot email nurtures and social content for consistent messaging.
Optimizing Bids and Budgets
Retail media bidding requires continuous tuning. Practical steps include:
- Start with modest bids on priority keywords or categories.
- Increase bids where ROAS is strong and impression share is low.
- Reduce or pause spend on underperforming placements.
- Shift budget to products and segments with higher margins.
Monitor daily during launch, then at least weekly once performance stabilizes.
Measuring Results and Integrating with HubSpot Reporting
Measurement is where retail media networks stand out. Many provide near real-time sales and attribution metrics tied to your campaigns.
Key Metrics to Track
Focus on a mix of efficiency and growth indicators:
- Impressions and reach within key categories
- Click-through rate on search and product ads
- Conversion rate from views or clicks to purchase
- On-site sales and incremental sales lift
- ROAS and profit contribution
Compare this data with HubSpot reports to understand how retail media supports broader funnel performance.
Connecting Learnings Back to HubSpot
Insights from retailer campaigns can improve your other channels:
- Use winning messages and offers in HubSpot email and landing pages.
- Inform SEO and content strategy with top-performing keywords and categories.
- Adjust audience definitions based on high-value shoppers discovered through retail media.
Over time, this feedback loop helps you build a more resilient and data-driven marketing engine.
Best Practices and Next Steps for HubSpot Users
To make the most of retail media networks, consider these ongoing best practices:
- Run structured A/B tests on creative, bids, and audiences.
- Align retailer promotions with your broader campaign calendar.
- Review category trends with each retailer regularly.
- Standardize reporting so you can compare networks fairly.
For support in connecting your retail media strategy with CRM-driven marketing, you can explore resources from Consultevo and similar optimization partners.
To explore the original discussion on retail media networks and deepen your understanding of this fast-growing landscape, review the source article on HubSpot's marketing blog.
By combining retail media network capabilities with disciplined planning, creative testing, and robust reporting in HubSpot, your team can reach high-intent shoppers, prove incremental sales impact, and build an advertising program that is ready for the next wave of digital commerce.
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