How to Manage Connected Apps in HubSpot

Managing connected apps in HubSpot is essential for keeping your account secure, controlling data access, and ensuring that every integration works as expected across your tools and teams.

This guide explains how to review, manage, and remove connected apps, as well as how user permissions impact app behavior.

Understanding Connected Apps in HubSpot

Connected apps are external tools or integrations that have been authorized to access your HubSpot account data through the HubSpot API.

From the connected apps settings page, you can:

• View which apps are currently connected
• Review the permissions each app has
• Remove apps you no longer use or trust
• Check which users authorized each app

The settings you configure here apply to the entire account, not only to a single user.

How to Access Connected Apps Settings in HubSpot

To manage connected apps in HubSpot, follow these steps:

1. Log in to your HubSpot account.

2. In the top navigation bar, click the settings icon (gear).

3. In the left sidebar menu, navigate to Integrations.

4. Select Connected apps.

You will now see a list of apps that are currently connected to your account.

Reviewing Connected Apps and Permissions in HubSpot

On the connected apps page in HubSpot, each app will display key details so you can evaluate whether it should remain connected.

App Details You Can See in HubSpot

For each app, you can typically review:

• App name and logo
• Date connected, showing when the integration was authorized
• Connected by, indicating which user granted access
• Scopes or permissions, such as access to contacts, deals, or settings

To view more details for a specific app:

1. Click the app name.

2. Review the list of permissions and any additional information about what data the app can access.

If an app no longer needs certain access, you should consider updating that app’s configuration outside HubSpot or fully removing it.

How to Remove a Connected App from HubSpot

If you decide an integration should no longer have access to your data, you can disconnect it in HubSpot.

Steps to Disconnect an App in HubSpot

1. Open Settings > Integrations > Connected apps.

2. Locate the app you want to remove.

3. Click the app name to open its details.

4. Select Remove or Disconnect (button label may vary by app).

5. Confirm the removal when prompted.

After removal, the app will no longer be able to access your HubSpot data. Some apps may retain previously synced data on their own systems, so you may also want to review that vendor’s data retention and privacy settings separately.

Managing User Access and App Behavior in HubSpot

Connected apps often work in combination with user permissions. The level of access each user has in HubSpot can influence what the app can do on their behalf.

How User Permissions Affect Apps in HubSpot

When an app uses HubSpot, it may act under the permissions of the user who authorized it. This can impact workflows, CRM data access, or automated actions.

Best practices include:

• Granting users only the permissions they need
• Regularly auditing who can install or manage apps
• Removing access for users who leave your organization

By combining strong permission management with regular app reviews, you improve both security and governance across your HubSpot account.

Security Best Practices for Connected Apps in HubSpot

To keep your data secure while using integrations with HubSpot, consider the following steps.

Regularly Audit Apps in HubSpot

• Schedule a quarterly review of all connected apps.
• Remove apps that are unused or no longer supported.
• Verify that each app still serves a valid business purpose.

Evaluate Permissions and Data Access

• Check what each app can read, write, or delete in HubSpot.
• Prefer apps that request only the minimal permissions needed.
• Update contracts or data processing agreements with vendors as necessary.

Monitor Account Activity

• Use HubSpot security tools and logs (where available) to monitor unusual activity.
• Review who installed each app and when it was connected.
• Coordinate with your security or IT team for higher risk integrations.

Troubleshooting Issues with Connected Apps in HubSpot

Sometimes a connected app in HubSpot may stop syncing data, lose authorization, or behave unexpectedly.

Common Fixes for Integration Problems in HubSpot

1. Re-authenticate the app
   Sign in again to the third-party provider or reconnect the integration from the app’s settings.

2. Check user permissions
   Confirm the user who connected the app still has the right permissions in HubSpot.

3. Review app status
   Look for warnings or error messages on the connected apps page.

4. Consult vendor documentation
   Visit the app provider’s help center for HubSpot-specific instructions.

If the problem persists, you can remove and then reconnect the app, or contact HubSpot Support for further assistance. Make sure you understand any potential data impact before disconnecting an integration.

Where to Learn More About Connected Apps in HubSpot

For the most up-to-date, official reference on how to manage connected apps, review the original HubSpot knowledge base article here: Manage your connected apps.

If you need help designing or auditing an integration strategy that spans multiple tools, consider speaking with a HubSpot-focused consultancy such as Consultevo, which can guide overall CRM architecture and integration best practices.

Summary: Keep Your HubSpot Apps Under Control

Regularly reviewing connected apps in HubSpot helps you protect data, comply with internal policies, and keep integrations running smoothly.

By using the connected apps page to monitor permissions, remove unused tools, and coordinate with your security team, you ensure that every integration adds value to your business while maintaining control over your HubSpot environment.

Need Help With Hubspot?

If you want expert help building, automating, or scaling your Hubspot , work with ConsultEvo, a team who has a decade of Hubspot experience.

Scale Hubspot

“`