How to Use Error Handlers in Make.com
When building automation scenarios in make.com, understanding how to configure error handlers is essential to keep your workflows stable and predictable. This guide explains how the error handling system works and how to safely use the Ignore option without losing control of your data processing.
What Error Handlers Do in Make.com
Every module in a scenario in make.com can fail for many reasons, such as invalid input, network problems, or missing data. Error handlers define what should happen when a module encounters an error so your scenario does not stop unexpectedly.
By default, when a module fails, the execution for the current bundle stops and the rest of the route is not processed. Error handlers give you alternatives for how to react to that failure.
Available Error Handler Options in Make.com
When you add an error handler to a module in make.com, you can choose between several options to control how the scenario behaves:
- Ignore – mark the error as resolved but keep the scenario running.
- Resume – attempt to continue the route from a defined point.
- Rollback – revert changes made during the current run (where supported).
- Custom handling – route the error to a separate error handling branch.
This article focuses specifically on the Ignore option and how it affects your scenarios.
Understanding the Ignore Error Handler in Make.com
The Ignore error handler in make.com tells the platform to treat a failed module as if it has been successfully resolved from the point of view of the scenario engine. The bundle that caused the error will not be processed any further in that route, but the scenario itself continues to run for other bundles or subsequent executions.
Key characteristics of the Ignore option include:
- The failed bundle is stopped on that route.
- No additional modules on the same route will process that bundle.
- The error is not escalated as a scenario failure.
- The scenario remains active and continues processing new bundles.
This is useful when some errors are expected and do not need special treatment, such as a missing optional record or a temporary issue for a single item.
When to Use Ignore Errors in Make.com
Use the Ignore handler in make.com when you want to:
- Skip problematic bundles without interrupting the entire scenario.
- Avoid cluttering your logs with errors that are not critical.
- Continue processing other items even when a few of them fail.
- Prevent repeated retries for bundles that you know cannot succeed.
However, ignoring errors should always be a deliberate decision. You should only apply it when losing the data associated with the failed bundle will not cause problems in downstream systems.
How to Configure an Ignore Error Handler in Make.com
Follow these steps to configure an error handler with the Ignore option in make.com:
Step 1: Open the Scenario and Select the Module
- Open your scenario in the scenario editor.
- Locate the module where you want to handle potential errors.
- Click the wrench or options icon next to the module to open advanced settings, if required.
Step 2: Add an Error Handler
- Right-click the module and select Add error handler (or choose the equivalent option from the module menu).
- An error handler route is created and linked to the module.
Step 3: Choose the Ignore Option
- Open the error handler configuration panel for the selected module.
- In the Error handling settings, choose Ignore as the desired action.
- Confirm and save your settings.
With this configuration, any error raised by the module will cause the platform to discard that bundle on that route and treat the error as resolved, while the rest of the scenario remains active.
Practical Example of Ignore in Make.com
Consider a scenario in make.com that reads rows from a spreadsheet and creates records in a CRM system. Some rows may be incomplete or contain invalid data that the CRM rejects.
By adding an error handler with the Ignore option to the CRM module:
- Rows that cause errors are skipped automatically.
- Valid rows are still processed and added to the CRM.
- The scenario does not stop due to a single bad record.
This approach works well when you accept that invalid rows will be silently dropped and you do not need to store or correct them within the same scenario.
Risks of Using Ignore in Make.com
While convenient, the Ignore handler in make.com also introduces some risks:
- Data loss – bundles that fail are not processed further and may never reach downstream systems.
- Hidden issues – repeated failures might go unnoticed if you rely only on scenario status.
- Lack of traceability – you may have limited insight into why certain records never arrived.
To reduce these risks, you can combine error handling with logging or notification modules on a separate route instead of ignoring all errors without record.
Best Practices for Error Handling in Make.com
To get the most out of error handlers in make.com, follow these best practices:
- Use Ignore only for non-critical data where skipping failed bundles is acceptable.
- Document in your scenario description why Ignore is used for a given module.
- Monitor scenario execution history regularly to spot repeated errors.
- For important data, consider routing errors to a logging sheet, database, or notification channel instead of ignoring them.
- Test scenarios with both valid and invalid test data before enabling them in production.
Learning More About Make.com Error Handling
To deepen your understanding of error handlers in make.com, study the official product documentation. The platform provides step-by-step references, examples, and screenshots to help you design robust automations.
You can review the original source page used for this article here: Ignore error handler reference. For broader automation strategy, implementation guidance, and expert consulting around scenarios and integrations, you might also explore specialized resources such as Consultevo.
Summary: Controlling Errors Safely in Make.com
The Ignore error handler in make.com allows you to keep scenarios running when individual bundles fail, by marking errors as resolved and skipping problematic data. Used thoughtfully, it helps maintain throughput and stability, especially when occasional failures are expected and not critical.
Before enabling Ignore, always confirm that skipped bundles will not cause data inconsistencies or audit issues. When in doubt, log or route errors for review instead of hiding them. With careful configuration, the error handling tools in make.com enable you to build resilient, production-ready automation scenarios.
Need Help With Make.com?
If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.
