Preview Canny Links in ClickUp

ClickUp makes it easy to collaborate on customer feedback by letting you preview Canny links directly inside tasks. Instead of opening Canny in a new tab, you can see essential feedback details at a glance while you work.

This guide explains what the Canny link preview shows, where it works, and how to use it to streamline feedback discussions with your team.

What the ClickUp Canny Preview Shows

When you paste a Canny post link into a supported ClickUp field, the platform automatically turns it into a rich preview. This gives you quick context without leaving your workspace.

The Canny preview typically includes:

The Canny post title
A short description or summary of the feedback
The current status of the post, such as Open, In Progress, or Completed
The number of votes from users or customers
A direct link that opens the full post in Canny

The preview appears as a compact, readable card inside your task content, making it easy for teammates to scan feedback details during discussions.

Where Canny Link Previews Work in ClickUp

Canny previews are available in specific parts of the ClickUp interface so that feedback stays close to the work that depends on it.

Task Comments in ClickUp

One of the most useful places to share Canny feedback is in task comments. When you paste a link to a Canny post into a comment, ClickUp converts it into a visual preview card after you post.

This is helpful when you are:

Discussing new product ideas linked to feedback
Sharing customer requests with engineering or design teams
Providing context during grooming or sprint planning
Capturing follow-up decisions related to specific feedback items

Because the preview remains visible in the comment thread, team members can revisit it whenever they open the task, without searching Canny separately.

Task Descriptions in ClickUp

You can also use Canny previews in task descriptions to embed feedback context directly into the work specification. When you paste a Canny link into the description editor and save your changes, ClickUp automatically shows the rich preview.

This is especially useful when:

Documenting why a feature or change is being requested
Linking multiple Canny posts to one larger epic or initiative
Providing product managers and stakeholders with quick access to user comments

By placing previews in descriptions, you keep feedback visible alongside acceptance criteria, designs, and implementation notes.

How to Add a Canny Preview in ClickUp

Adding a Canny preview is quick and only requires the URL of the Canny post you want to reference.

Step-by-Step: Add a Preview in Comments

Open the relevant task in ClickUp.
Scroll to the comment section.
Copy the URL of the Canny post you want to share.
Paste the Canny link directly into the comment field.
Optionally, add text before or after the link for extra context.
Post the comment.

Once posted, ClickUp detects the Canny URL and converts it into a preview card. You and your teammates can then click through to open the full post in Canny when deeper detail is needed.

Step-by-Step: Add a Preview in Descriptions

Open the task in ClickUp where you want to embed the feedback.
Click into the task description to edit.
Copy the Canny post URL.
Paste the link into the description where it best fits in your documentation.
Format surrounding text if needed, such as adding a label like “Related feedback”.
Save or close the description editor.

After saving, the plain Canny link becomes a preview card that anyone viewing the task can see.

Why Use Canny Previews in ClickUp

Using Canny previews inside ClickUp helps product and development teams centralize context and reduce tool switching.

Key benefits include:

Faster understanding: Team members quickly see what customers are asking for without scanning another app.
Better prioritization: Vote counts and status information support prioritization discussions directly in tasks.
Stronger traceability: Linking tasks to feedback makes it easier to track why a decision was made and which users requested it.
Aligned communication: Everyone sees the same source feedback when discussing requirements or scope changes.

Because the preview is always visible, your team can revisit user insights whenever they refine requirements, update estimates, or adjust roadmap plans.

Best Practices for Managing Canny Links in ClickUp

To make the most of this integration, organize how your team uses Canny links across workspaces and tasks.

Standardize Where You Add Previews

Agree on a simple workflow so teammates know where to look for feedback references:

Use task descriptions for long-term, canonical references to Canny posts.
Use comments for active discussions, questions, and decisions tied to specific feedback.
Use multiple Canny previews only when they bring unique context to the task.

Use Clear Labels Around Canny Previews

Surround the preview with short labels or headings so viewers instantly understand its purpose. For example:

“Primary Canny feedback source”
“Related customer requests”
“User-reported issues (Canny)”

This simple structure makes it easier for new team members and stakeholders to navigate tasks.

Keep Canny Status in Sync with Work Status

Because the preview shows the current Canny status, it is useful to occasionally verify that the status in Canny matches the state of the work in ClickUp. When closing a task, consider reviewing the linked Canny posts to ensure their status reflects recent releases or decisions.

Learn More About Canny Previews in ClickUp

For the full original documentation on this feature, including any recent updates, visit the official ClickUp help article on Canny previews at this external resource.

If you are building a broader strategy around product feedback, process design, and workspace configuration, you can also explore expert consulting services from Consultevo, which specializes in optimizing modern productivity and collaboration tools.

With these Canny previews in ClickUp, your team can stay focused on the work while keeping user feedback visible, actionable, and connected to every decision.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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