How to Use Make.com AI Agents

Leave a Comment / Make.com / By

How to Enable Make.com AI Agents Reasoning Feature

This how-to guide explains step by step how to configure OpenAI so you can use the new reasoning feature in Make.com AI Agents that relies on OpenAI reasoning models.

The reasoning feature lets your agents use advanced OpenAI models to perform deeper analysis when processing instructions. To turn it on safely, you must first verify and correctly configure your OpenAI organization settings.

What You Need Before Using Make.com Reasoning

Before you enable the reasoning capability for your automation scenarios, confirm that the following requirements are met:

  • An active Make.com account with access to AI Agents.
  • A valid OpenAI account.
  • Access to OpenAI reasoning models in your OpenAI workspace.
  • Permission to edit organization and project settings in OpenAI.

Once these prerequisites are in place, you can proceed with connecting the reasoning feature to your agents.

Step 1: Understand How Make.com Uses OpenAI Reasoning Models

Make.com AI Agents can call OpenAI reasoning models to improve how they interpret complex prompts and multi-step tasks. These models are controlled from your OpenAI account, not directly from the Make.com interface.

Because of this, your OpenAI configuration determines:

  • Which reasoning models are available to Make.com.
  • How usage is billed and tracked in OpenAI.
  • Which organization or project owns the traffic from the reasoning feature.

To avoid errors and access issues, Make.com requires that your OpenAI organization setup is correct before you can rely on these reasoning models inside your agents.

Step 2: Verify Your OpenAI Organization for Make.com

The most important configuration step is verifying that the correct OpenAI organization is selected for the API credentials used by Make.com.

2.1 Check Your Active OpenAI Organization

  1. Sign in to your OpenAI dashboard.
  2. Locate the area where your current organization is displayed.
  3. Confirm that this is the same organization you intend to use with Make.com AI Agents.

If multiple organizations exist in your OpenAI account, ensure that the one with access to reasoning models is active when you create or manage your API keys.

2.2 Confirm Reasoning Model Availability

  1. In your OpenAI account, open the models or API settings section.
  2. Check that the reasoning models you want to use are enabled for the active organization.
  3. Confirm any quota or access limitations your organization may have.

If reasoning models are not visible or available, work with your OpenAI admin or support to enable them before continuing the Make.com configuration.

Step 3: Configure OpenAI Project Settings for Make.com

OpenAI uses projects to organize keys, usage, and permissions. Make sure the project you connect to Make.com is ready for the reasoning feature.

3.1 Choose or Create a Project for Make.com

  1. From the OpenAI dashboard, open the Projects section.
  2. Either select an existing project used for Make.com traffic or create a new, dedicated project.
  3. Give the project a clear name so you can easily recognize it in reports and logs.

Using a dedicated project can make it easier to track costs and usage generated by automation and AI Agents in Make.com.

3.2 Enable Reasoning Models in the Project

  1. Within the chosen project, go to model or API configuration.
  2. Confirm that reasoning models are allowed for the project.
  3. Save the configuration so it is active for any new keys you generate.

Once the project is configured, you are ready to generate or review the API keys that Make.com will use.

Step 4: Check Your OpenAI API Key for Make.com

The API key that you add in Make.com must belong to the correct organization and project and must have access to reasoning models.

4.1 Review the Existing API Key

  1. In your OpenAI project, locate the API key currently used by Make.com (if any).
  2. Verify that the key is associated with the intended organization and project.
  3. Confirm that the key has permissions to call reasoning models.

If you are unsure which key is connected to Make.com, you can generate a new one and update it in your scenario or connection settings.

4.2 Generate a New Key If Needed

  1. Within the correct project, create a new API key.
  2. Store the key securely. You will need to paste it into Make.com.
  3. Make sure you do not share the key publicly or embed it in client-side code.

With a verified key, Make.com can safely access your reasoning models according to your OpenAI limits and policies.

Step 5: Connect OpenAI Reasoning to Make.com AI Agents

After your OpenAI organization, project, and keys are ready, update your Make.com setup so that AI Agents can use the reasoning feature.

5.1 Update the OpenAI Connection in Make.com

  1. Sign in to your Make.com dashboard.
  2. Open the area where you manage your OpenAI or AI Agents connections.
  3. Edit the existing OpenAI connection or create a new one.
  4. Paste the verified API key from your configured OpenAI project.
  5. Save the connection.

Make.com will now use this key when your agents call reasoning models.

5.2 Enable Reasoning in the AI Agent Settings

  1. Open the AI Agent configuration inside your Make.com scenario or workspace.
  2. Look for an option related to Reasoning or Advanced reasoning models.
  3. Enable the feature and, if available, select the specific reasoning model you want to use.
  4. Save the agent configuration.

Your agent is now configured to leverage OpenAI reasoning models when completing tasks, as long as your organization and project settings remain valid.

Step 6: Test the Make.com Reasoning Setup

Before relying on this setup in production, test how your agent behaves:

  • Run a scenario that uses the AI Agent with reasoning enabled.
  • Use prompts that require multi-step logic or deeper analysis.
  • Confirm that there are no errors related to OpenAI authorization or model access.
  • Check your OpenAI usage dashboard to verify that calls are logged under the correct organization and project.

If the agent cannot access the reasoning models, return to the earlier steps to confirm the organization, project, and key configuration.

Troubleshooting Make.com Reasoning and OpenAI

If issues arise, focus on these common areas:

  • Wrong organization selected: Ensure the OpenAI organization that owns the reasoning models is active when creating your API key.
  • Project not configured: Verify that the project used by Make.com has reasoning models enabled.
  • Expired or invalid key: Regenerate the key in OpenAI and update it in your Make.com connection.
  • Insufficient access: If your account lacks permissions, contact the OpenAI administrator for your organization.

When configuration matches OpenAI requirements, the reasoning feature in Make.com should operate reliably.

Where to Learn More About Make.com and OpenAI Reasoning

For detailed reference information and the latest requirements from the source, you can read the official guide provided by Make at this documentation page.

If you want broader automation and AI strategy advice that includes Make.com, you can also explore consulting resources such as ConsulTevo for more implementation best practices.

By following these steps carefully and maintaining your OpenAI organization configuration, you can safely unlock the full potential of the reasoning feature inside your Make.com AI Agents and build more capable, reliable automations.

Need Help With Make.com?

If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.

Get Help

Leave a Comment

Your email address will not be published. Required fields are marked *