How to verify your domain in Make.com

Verifying your domain in make.com lets you send emails from your own branded address and improve deliverability and trust. This guide walks you through adding a domain, creating DNS records, checking status, and removing a domain when you no longer need it.

Before you start with Make.com domain setup

To verify a domain for email sending in make.com, you must have access to manage DNS records at your domain host (for example, your registrar or DNS provider).

Prepare the following:

• The domain name you want to use (for example, example.com).
• Login credentials for your DNS provider.
• Permission to add TXT records or CNAME records.

The steps below are based on the official instructions provided in the make.com documentation at this source page.

How to add a new domain in Make.com

First, you must add the domain inside make.com so the platform can generate the DNS values needed for verification.

Step 1 – Open the domain settings in Make.com

1. Sign in to your make.com account.
2. Go to the area where you manage email or domain settings (for example, the Domains or Email section).
3. Click the option to add or claim a new domain.

You will see a form or dialog prompting you to enter the domain name you want to verify.

Step 2 – Enter the domain and confirm

1. Type your domain name without any protocol, such as example.com (not https://example.com).
2. Confirm to add the domain. Make.com will create a new, unverified domain entry.

After this step, make.com displays the DNS records you must create at your provider. Keep this screen open while you work with your DNS host.

DNS records provided by Make.com

Once the domain is added, make.com generates one or more verification records. You will normally see:

• DNS record type (TXT or CNAME).
• Host or Name field (sometimes labelled Host, Name, or Record name in your provider dashboard).
• Value or Points to field.

Each DNS provider displays these fields slightly differently, but the values coming from make.com must be entered exactly as shown.

TXT record method for Make.com

Make.com may ask you to verify the domain with a TXT record. The interface will show something like:

• Type: TXT
• Host/Name: a specific host value (for example, @ or a unique string).
• Value: a long verification token generated by make.com.

Keep these details ready while you open your DNS provider in another browser tab.

CNAME record method for Make.com

In some cases, make.com can give you a CNAME record instead of a TXT record. You will then see:

• Type: CNAME
• Host/Name: the subdomain you must create.
• Value/Target: a host name under a make.com controlled domain.

Only one method (TXT or CNAME) is typically required. Use the exact values that make.com shows in your domain detail screen.

How to create TXT or CNAME records at your DNS host

The next step is to create the records at your DNS provider so make.com can detect and verify the domain.

Step 1 – Log in to your DNS provider

1. Log in to your domain host or DNS control panel (for example, your registrar or a dedicated DNS service).
2. Open the DNS settings or DNS zone editor for the domain you just added to make.com.

Step 2 – Add the TXT record from Make.com

If make.com gave you a TXT record:

1. Click the option to add a new DNS record.
2. Choose TXT as the record type.
3. In the Host or Name field, enter the host exactly as shown in make.com.
4. In the Value or TXT data field, paste the TXT value from make.com without changes.
5. Save the record.

Do not alter the verification string. Any difference from the value shown in make.com can cause the check to fail.

Step 3 – Add the CNAME record from Make.com (if used)

If make.com provided a CNAME record instead:

1. Add a new DNS record.
2. Select CNAME as the type.
3. Enter the Host/Name supplied by make.com.
4. Paste the CNAME target (the Points to / Value field) exactly as shown.
5. Save the record.

Some providers automatically append your domain name to the Host field. Follow their instructions but keep the make.com values unchanged other than that.

Verifying your domain in Make.com

After you create the DNS records, you need to trigger or wait for verification in make.com.

Step 1 – Wait for DNS propagation

DNS changes may take several minutes, and in some cases up to 24–48 hours, to propagate worldwide. Make.com cannot verify your domain until the DNS values are visible from its servers.

If your provider offers a TTL (Time to Live) setting, you can keep it at a default value unless they recommend otherwise.

Step 2 – Start the verification check in Make.com

1. Return to the domain detail screen in make.com.
2. Locate the status indicator for your new domain.
3. Click the option to verify, refresh, or recheck DNS (based on the current interface wording).

Make.com attempts to read the TXT or CNAME record you created. If everything is configured correctly, the domain status changes to verified.

What to do if verification fails in Make.com

If make.com reports that the domain cannot be verified, review these points:

• Confirm you created the correct record type (TXT vs CNAME).
• Ensure the Host/Name value in DNS matches what make.com shows.
• Check that the Value or Target has no extra characters, spaces, or quotes.
• Verify you are editing DNS for the correct domain.
• Wait longer if you just changed the records; propagation can be slow.

You can also use an external DNS lookup tool to confirm that the TXT or CNAME record is publicly visible before asking make.com to check again.

How to remove a domain from Make.com

If you no longer want to send emails from a verified domain, or you want to clean up unused configurations, you can remove the domain in make.com.

Steps to remove a domain

1. Open your domain or email settings in make.com.
2. Select the domain you previously verified.
3. Choose the option to remove, delete, or unassign the domain.
4. Confirm the action when prompted.

Once removed in make.com, you may also delete the related TXT or CNAME records from your DNS provider if they are not used for anything else.

Best practices for Make.com domain verification

To keep your email sending smooth and reliable through make.com, follow these guidelines:

• Verify only domains you own and can manage at the DNS level.
• Keep a record of the TXT and CNAME entries you create for make.com.
• Avoid changing or deleting DNS records that make.com relies on, unless you are intentionally removing the integration.
• Re-check your domain status in make.com after major DNS changes.

Additional resources beyond Make.com

For detailed consulting on DNS management, automation design, and optimizing workflows around make.com, you can explore specialized services at Consultevo.

To see the original, most up-to-date instructions straight from the platform, always refer to the official make.com help article at https://help.make.com/domain-claim.

By following the steps above and carefully matching the DNS values provided by make.com, you can verify your domain successfully and maintain a clean, secure configuration for sending emails from your own branded addresses.

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