How to Understand Make.com Plan and Pricing Adjustments
This how-to guide explains how make.com handles plan and pricing adjustments so you can confidently change, cancel, or downgrade your subscription without unexpected surprises.
By following the steps in this article, you will learn what happens to your current plan, how refunds work, and how legacy pricing is treated when make.com updates its offers.
Overview of Make.com Subscription Adjustments
When the pricing or structure of plans changes, make.com applies clear rules to protect existing customers while allowing upgrades, downgrades, and cancellations.
Key points you will learn in this guide:
- What happens when a plan is discontinued
- How current and new users are affected by changes
- How billing cycles and refunds are managed
- What the term “legacy plan” means on make.com
The information below is based on the official announcement at the make.com plan and pricing adjustments page.
How Make.com Handles Discontinued Plans
Sometimes make.com stops offering a specific plan to new customers. This does not mean the plan disappears for existing users immediately.
Existing users on discontinued make.com plans
If you already have an active subscription for a plan that is later discontinued:
- You can generally keep using that plan as long as you maintain an active subscription.
- Your billing cycle continues under the same terms unless you decide to change your plan.
- The plan becomes a “legacy” offering and is no longer available to new sign-ups.
New users and discontinued make.com plans
For new users, discontinued plans are not shown in the current pricing list. Instead, they must choose from the latest active offers on make.com.
- New subscriptions can only be started on the current pricing structure.
- Legacy plans remain visible only to existing subscribers within their account billing settings.
Changing Plans on Make.com
When you change your subscription, make.com applies specific rules based on whether you are upgrading or downgrading.
Upgrading to a higher make.com plan
To upgrade your plan, follow these general steps:
- Sign in to your make.com account.
- Go to your subscription or billing section.
- Select a higher tier that matches your needs.
- Confirm the change and review the new pricing.
When you upgrade:
- The new plan usually starts immediately or on the next billing cycle, depending on how make.com applies the change in your region.
- Your pricing aligns with the current public offer for that higher plan.
Downgrading to a lower make.com plan
If you downgrade to a lower tier:
- Open your workspace or organization billing settings on make.com.
- Select a lower plan that is currently available.
- Confirm the downgrade and review any limits or quota changes.
When downgrading:
- You move to the current pricing tier of the lower plan.
- You may lose access to features or higher usage limits that were part of your legacy plan.
Legacy Pricing on Make.com
Legacy pricing appears when make.com changes the cost or terms of a plan but allows current subscribers to keep their existing price.
How make.com treats legacy plans
Typical behavior for legacy plans includes:
- Existing subscribers continue paying the older price for as long as the subscription remains active.
- New users no longer see the legacy option and must choose current plans.
- If you switch away from a legacy plan, you usually cannot switch back to it later.
Before changing any subscription, review whether your current plan is marked as legacy in your make.com billing interface.
Billing Cycles and Refunds on Make.com
When plans or prices change, make.com follows clear guidelines to keep billing fair and predictable.
Understanding your make.com billing cycle
Your billing cycle defines when charges occur and how long your access lasts:
- Monthly subscriptions renew every month on the same date.
- Annual subscriptions renew once per year on the purchase date.
- Changes to your plan may align with the start of the next billing cycle, depending on the region and payment method.
Refund eligibility on make.com
The refund rules are outlined in the official documentation, but common principles include:
- Refunds are limited and may only apply in specific situations stated in the terms.
- Canceling usually stops the next renewal rather than triggering a full refund of the current cycle.
- Some transactions may be non-refundable depending on local laws and payment providers.
Always check your confirmation email and invoices from make.com for exact amounts, renewal dates, and any applicable refund terms.
How Cancellation Works on Make.com
If you no longer need your subscription, you can cancel through your account settings on make.com.
Steps to cancel your make.com subscription
- Log in to your account.
- Open the billing or subscription page.
- Select the option to cancel or end your subscription.
- Confirm the cancellation and read the confirmation message carefully.
After cancellation:
- Your access usually continues until the end of the current billing period.
- You are not renewed for the next period.
- Any legacy pricing attached to your plan is normally lost if you decide to subscribe again later.
Best Practices Before Changing Your Make.com Plan
Before you adjust your subscription, take time to review usage, features, and long-term needs.
Checklist before changing a make.com subscription
- Review your current operations, scenarios, and quotas.
- Compare the features of your existing plan with available new plans.
- Confirm whether your plan is classified as legacy in your account.
- Check your renewal date so you know when the next charge occurs.
- Read the official terms on refunds and adjustments.
If you need expert assistance planning automation or subscription strategy around make.com, specialized consulting providers such as Consultevo can help you choose the right structure for your workflows.
Where to Find the Latest Make.com Plan Details
Because pricing and plan structures evolve, you should always refer to the latest official documentation.
To stay up to date:
- Bookmark the official make.com plan and pricing adjustments page.
- Check your account billing section regularly.
- Read email notifications from make.com about upcoming changes.
By following these steps and using the guidelines in this article, you can manage your make.com subscription with confidence whenever plans, pricing, or terms are adjusted.
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