Use ClickUp with Jira Search

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Use ClickUp with Jira Connected Search

The Jira Connected Search integration lets your team search Jira issues without leaving ClickUp. This guide shows you how to connect Jira, configure search, and use it to speed up your daily work.

How Jira Connected Search works in ClickUp

Jira Connected Search is part of ClickUp AI Search. When it is enabled, you can search Jira issues and open them directly from search results in the platform.

With this integration, your teammates can:

  • Include Jira issues in global search results.
  • Review key Jira fields such as summary, status, and assignee.
  • Open Jira issues in a new browser tab from ClickUp search.
  • Filter search results based on the field you choose when connecting Jira.

This integration is available on some AI plans. It is not included in all ClickUp plans by default.

Requirements to use Jira search in ClickUp

Before you connect Jira to ClickUp, make sure your workspace meets the following requirements.

Plan and availability requirements

  • The workspace must be on an eligible paid plan that includes AI Search access.
  • AI Search must be enabled in the workspace settings.
  • You need permission to manage integrations for the workspace.

If you are not sure which plan your workspace is on, check your billing page or contact your administrator.

Access and permission requirements

  • You must have an active Jira Cloud account.
  • You need permission in Jira to authorize third‑party apps.
  • Your browser must allow pop‑ups and redirects from both Jira and ClickUp during the setup flow.

Authorize Jira for Connected Search in ClickUp

Follow these steps to authorize Jira for Connected Search in your workspace.

Step 1: Open AI Search settings in ClickUp

  1. Sign in to your workspace.
  2. Click your avatar or workspace settings menu.
  3. Open the AI or AI Search section, depending on your interface.
  4. Locate the Connected Search or external sources area.

The exact wording can vary slightly, but you will see an option to connect external sources like Jira.

Step 2: Start the Jira connection from ClickUp

  1. In the external sources list, find Jira.
  2. Select the Jira option and click Connect or Add source.
  3. A new window or tab opens to start the authorization process between Jira and ClickUp.

If the window is blocked, enable pop‑ups in your browser and repeat the step.

Step 3: Log in to Jira and grant access

  1. Sign in to your Jira Cloud account if you are not already logged in.
  2. Review the permissions requested by the ClickUp app or integration connector.
  3. Confirm that you are connecting the correct Jira site and organization.
  4. Click Accept or Allow access to finish authorization.

Once access is granted, you are redirected back to ClickUp where you can complete the configuration.

Configure how Jira appears in ClickUp search

After authorization, you choose how Jira issues are indexed and displayed in AI Search results inside ClickUp.

Select which Jira projects to index

  1. In the Jira source configuration panel, choose which Jira projects you want to include.
  2. You can select all accessible projects or specific ones most relevant to your team.
  3. Save your selection to start indexing.

Only issues from the selected projects can appear in search results in ClickUp.

Choose which Jira fields are searchable

  1. Review the list of available Jira fields such as summary, description, comments, status, and labels.
  2. Select the fields you want AI Search in ClickUp to use for matching queries.
  3. Confirm and save your choices.

The more fields you select, the broader your search coverage may be, but it can also increase noise. Start with key fields like summary and description, then expand as needed.

Control who in ClickUp can use Jira search

Depending on your plan, you may have options to limit who can search external sources.

  • Allow all workspace members to search Jira issues.
  • Restrict use to specific teams or roles.
  • Limit administration of the connection to owners or admins.

Set access so that people who rely on Jira issues for their work can find them quickly without over‑exposing sensitive projects.

Use Jira issues in ClickUp AI Search

Once indexing completes, your team can start using Jira Connected Search in daily workflows.

Run a global search that includes Jira from ClickUp

  1. Open the global search bar in the top navigation.
  2. Type a keyword, issue key, or phrase related to the Jira issue.
  3. Apply filters if available to narrow results to external sources.
  4. Look for results labeled with the Jira icon or source name.

Search results show key Jira information so you can decide which issue to open.

Open Jira issues from search results in ClickUp

  1. From the search results list, find the Jira issue you need.
  2. Click the result title or provided link.
  3. The Jira issue opens in a new browser tab in the Jira interface.

This lets you start in ClickUp, find the right Jira item quickly, and still work in Jira for full editing and workflow actions.

Tips to get better Jira results inside ClickUp

  • Include Jira issue keys (like PROJ-123) in your query when you know them.
  • Search by assignee or status terms that match your Jira configuration.
  • Use more specific phrases to reduce the number of results.
  • Confirm that the project containing the issue is selected in your Jira source configuration.

Manage and disconnect Jira from ClickUp

You can update or remove the connection at any time from workspace settings.

Update Jira source settings in ClickUp

  1. Open workspace settings and go to the AI Search or external sources area.
  2. Find the Jira source and select Edit or Manage.
  3. Adjust project selection, searchable fields, or access settings.
  4. Save your changes to re‑index Jira content if necessary.

Re‑indexing can take some time depending on the number of Jira issues and fields you selected.

Disconnect Jira from ClickUp

  1. In the same Jira source management area, choose Disconnect or Remove source.
  2. Confirm that you want to stop using Jira Connected Search.
  3. Optionally, revoke app access from the Jira side as well.

After removal, Jira issues no longer appear in AI Search results inside ClickUp.

Troubleshooting Jira Connected Search in ClickUp

If Jira results are missing or incomplete, review the following common issues.

  • No results from Jira: Verify that the correct Jira site is connected and that indexing has finished.
  • Missing projects: Edit the Jira source in ClickUp and include the projects you expect to search.
  • Incomplete fields: Revisit searchable field settings and make sure summary and description are selected.
  • Authorization errors: Reconnect Jira and confirm that your Jira account still has access.

For additional help, compare your configuration with the official integration documentation.

More resources for ClickUp and Jira

To learn more about how this integration works behind the scenes, review the official Jira Connected Search article on the ClickUp Help Center: Jira Connected Search integration.

If you need strategic help optimizing your workspace, migrations, or integrating multiple tools, you can explore consulting services at Consultevo.

With the Jira Connected Search integration set up correctly, your team can use ClickUp as a single place to discover work items, while still managing delivery in Jira where appropriate.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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