Fix monday.com issues in Zapier

When you connect monday.com to Zapier, you may see errors that stop your automations from running correctly. This guide explains step-by-step how to diagnose and fix the most common monday.com problems in Zapier so your workflows stay reliable and up to date.

This how-to is based on the official monday.com troubleshooting guidance and focuses on practical fixes you can apply immediately.

Before you start troubleshooting Zapier

When an integration error appears, start with a quick checklist to rule out simple issues. Many monday.com problems in Zapier are caused by account permissions, missing data, or outdated connections.

Confirm you have a monday.com account with the right permissions.
Verify the board, items, and columns used in your Zap still exist.
Check that you are using the correct monday.com workspace.
Review the exact error message in your Zapier task history.

If everything looks correct and the error persists, follow the detailed sections below.

How to fix missing boards or items in Zapier

One of the most common issues is that a board, group, or item you expect to see in Zapier does not appear in the dropdowns or test data.

Check monday.com permissions for Zapier

If your monday.com user does not have access to a specific board or workspace, Zapier will not be able to load or update it.

Log in to monday.com with the same user that is connected to Zapier.
Open the relevant board or workspace.
Confirm that you can see and edit the items or groups you want to automate.
If not, ask your monday.com admin to grant you access, then refresh fields in your Zap editor.

Refresh fields in your Zapier editor

After you create or rename boards, groups, or columns in monday.com, the Zap editor may not show them immediately.

Open your Zap in Zapier.
Go to the monday.com action or trigger step.
Click the option to Refresh fields or reload the step.
Reopen the dropdown and look for your missing board or field.

If the board still does not appear, disconnect and reconnect your monday.com account in Zapier, then repeat the steps.

Fix column and field mapping problems in Zapier

Another frequent error happens when columns in monday.com change after you have already set up your Zap. If a column is deleted, renamed, or its type changes, the Zapier mapping can break.

Confirm columns still exist in monday.com

Open the monday.com board used in your Zap.
Check that every column selected in Zapier is still present.
Make sure column types match what your Zap needs (for example, text vs status vs date).

If a column was removed or changed, update the Zap to use a valid, existing column.

Remap fields in your Zapier action step

In Zapier, edit the monday.com action step.
For each field, open the dropdown and reselect the correct monday.com column.
Remove any fields that show errors or reference old columns.
Test the action step again to confirm the mapping works.

Sometimes you may also need to pull new sample data from monday.com so that Zapier displays the latest fields correctly.

Authentication and permission errors with Zapier

Authentication errors indicate that Zapier cannot connect to your monday.com account. This can occur after password changes, revoked tokens, or workspace permission updates.

Reconnect your monday.com account in Zapier

In your Zapier account, open My Apps.
Find your monday.com connection.
Click Reconnect or Connect a new account.
Follow the login steps and grant all requested permissions.
Return to your Zaps and test a monday.com step.

If the reconnection works, any authentication-related errors should clear on future runs.

Check monday.com admin restrictions

Some monday.com admins restrict app access or API usage. These restrictions can block Zapier requests without a clear warning inside monday.com.

Contact your monday.com admin and explain which Zapier workflows you are using.
Confirm that the Zapier integration and API access are allowed for your account.
Ask your admin to review any logs or security settings that might block requests.

Once the admin updates permissions, retest your Zap steps.

Fixing trigger issues between monday.com and Zapier

Triggers listen for changes in monday.com and then start a workflow in Zapier. If a trigger is not firing, new items or updates might not appear as expected.

Verify your monday.com trigger configuration in Zapier

Open your Zap in Zapier.
Check the monday.com trigger event you selected (for example, new item or column change).
Make sure you chose the correct board, group, and workspace.
Test the trigger and confirm that recent items are pulled in.

If no items appear in the test, try creating a brand-new item in the selected board, then retest.

Confirm supported events on the source page

Not every monday.com event is supported as a trigger. Review the official documentation for details on supported triggers and actions. You can find more information on common monday.com issues on Zapier at this support article.

Handling monday.com action errors in Zapier

Action errors occur after a Zap runs but fails when trying to create or update data in monday.com.

Review Zapier task history details

Open your Zapier dashboard.
Go to Task History.
Click the failed task to see the detailed error message.
Look for specific fields mentioned, such as invalid IDs, missing columns, or permission errors.

Use the error text to identify which board, item, or column needs to be fixed or remapped.

Check required fields in monday.com

If a column is required in monday.com, Zapier must send a valid value or the request will fail.

Review your monday.com board settings.
Identify any required or mandatory columns.
In your Zap, ensure those required fields always receive data, either from the trigger app or from static values.

After updating required field mappings, retest the action step so you can confirm it runs successfully without errors.

Best practices for reliable monday.com workflows in Zapier

To reduce future issues, follow these ongoing best practices when designing monday.com workflows in Zapier.

Avoid deleting or renaming critical columns that are already used in Zaps.
Keep a list of boards and workspaces that your automations depend on.
When you change a board structure, immediately review related Zaps.
Test new monday.com and Zapier setups thoroughly before using them in production.

For broader automation strategy or integration design, you can also review automation-focused resources at Consultevo for additional guidance.

Get more help with monday.com and Zapier

If you still experience issues after following this how-to guide, you can gather details before contacting support:

The exact error message from Zapier task history.
Screenshots of your monday.com board and relevant columns.
A description of what you expected the Zap to do versus what actually happened.

With this information, support teams can quickly identify whether the problem is related to permissions, missing data, or configuration in your Zap. By applying the steps in this article and keeping your monday.com boards stable, you can maintain reliable automations and get more value from Zapier over time.

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