Mobile Booking in GoHighLevel App

The GoHighLevel mobile booking flow makes it easy to schedule services on the go, and this guide will walk you through every step in detail. While ClickUp is often used for internal task management, your client-facing appointments and services can be streamlined directly inside the GoHighLevel mobile app. Follow the instructions below to understand how to search for services, pick a location, and confirm a booking from start to finish.

Overview of GoHighLevel Mobile Services

The Services V2 experience in the GoHighLevel mobile app lets users browse services, choose a location, and complete a booking through a simple, guided flow. The interface is designed to work smoothly on smaller screens, so you can handle appointments from your phone or tablet without needing to open the desktop version.

In this article you will learn:

• How to launch the services section in the GoHighLevel mobile app
• How to select a location and view services
• How to choose staff, date, and time
• How to fill in booking details and confirm the appointment

For advanced automation and CRM strategies around your mobile bookings, you can explore additional resources and consulting help at Consultevo.

Accessing Services in the GoHighLevel Mobile App

Before you can complete a booking, you need to reach the services area inside the GoHighLevel mobile interface.

1. Open the GoHighLevel mobile app on your device and log in with your account credentials.

2. From the main dashboard, locate the menu or tab where services are listed. This is typically labeled clearly to guide you into the Services V2 experience.

3. Tap the option that opens the services view. You will now see available locations or categories depending on your account setup.

Once you are in the services section, you can start the full booking workflow.

Starting a New Booking in GoHighLevel

To start a new appointment, you will move through several screens that help you select all necessary booking details.

1. Tap on the service booking or appointment option to begin.

2. Choose whether you are booking for yourself or on behalf of a contact, if that option is available in your GoHighLevel setup.

3. Proceed to the next step where you will pick a location and service.

The app uses a step-by-step flow, so you always know what information you are selecting at each stage.

Selecting Location and Service in GoHighLevel

The next part of the process is selecting where the appointment will take place and which service will be provided.

Choose a GoHighLevel Location

1. From the location list, tap the office, branch, or business location where the service should occur.

2. Review any basic details about the location to ensure you have chosen the correct one.

3. Confirm your selection and move forward to pick a specific service.

If your account has only one location, it may be preselected, and you will move directly to the services list.

Select a GoHighLevel Service

1. Browse the list of available services displayed for the chosen location.

2. Tap on a service to view important details such as duration, pricing (if displayed), and description.

3. Confirm the service selection to continue to staff and schedule options.

Short, clear labels within the GoHighLevel app help you quickly find the correct service for the booking.

Choosing Staff, Date, and Time in GoHighLevel

After picking a service, you will assign a staff member and a time slot to the booking.

Select a Staff Member

1. On the staff selection screen, review the list of team members who can provide the chosen service.

2. Tap on the staff profile you want to assign. Availability may be filtered based on your choice.

3. If your configuration allows, you may also select an “Any staff” or similar option to let GoHighLevel allocate an available provider automatically.

The staff selection step ensures that the booking will be scheduled with someone who is qualified and available.

Pick a Date and Time

1. Use the calendar view to choose the preferred appointment date.

2. After selecting a date, review the list or grid of available times.

3. Tap on a time slot that works for you or the client.

4. Confirm the date and time combination to proceed to the booking details screen.

The GoHighLevel mobile app automatically checks against staff availability and business hours when showing time slots.

Entering Client and Booking Details in GoHighLevel

With the service, staff, and schedule selected, you now need to provide the client information and any additional booking details requested in the mobile flow.

1. On the client information screen, fill in the required fields such as name, email address, and phone number. These fields may vary based on your GoHighLevel configuration.

2. If the contact already exists in your account, search and select them to auto-fill their information instead of typing it manually.

3. Complete any custom questions or form fields associated with the service, such as preferences, notes, or consent acknowledgments.

4. Review your entries for accuracy before continuing.

Capturing clean, accurate data at this step helps you automate follow-ups and reminders later via your GoHighLevel workflows.

Reviewing and Confirming the GoHighLevel Booking

The final step is to check all details and confirm the booking inside the mobile app.

1. On the review screen, verify the following information:

   • Service name and description
   • Location
   • Staff member
   • Date and time
   • Client contact details
   • Any additional notes or form responses

2. If something is incorrect, use the back navigation to edit the relevant step.

3. When everything looks correct, tap the confirm or book button to finalize the appointment.

4. Wait for the success confirmation message or screen. This indicates that the booking has been saved in your GoHighLevel account.

Depending on your setup, the client may receive an automatic confirmation email or SMS, and internal notifications can be triggered for the assigned staff member.

Best Practices for Using GoHighLevel Mobile Booking

To get the most value out of the GoHighLevel mobile services booking flow, keep these tips in mind:

• Keep client data updated: Always check that client details are correct to avoid missed confirmations.
• Use clear service names: Descriptive titles make it easier for staff and clients to recognize the correct service in the mobile app.
• Test the flow regularly: Walk through the booking process on your own device after making any configuration changes.
• Align with automations: Connect your services and calendars with automation workflows so that reminders and follow-ups run smoothly after every mobile booking.

When your services, locations, and staff schedules are set up correctly, the mobile experience in GoHighLevel becomes a reliable tool for day-to-day appointment management.

Where to Learn More About GoHighLevel Services

If you want to see the original documentation that this step-by-step guide is based on, you can visit the official GoHighLevel help article about the complete booking flow in the mobile app: Services V2 on Mobile App – Complete Booking Flow.

Use this article together with your own testing inside the GoHighLevel mobile app so that you fully understand how your specific services and locations behave in real scenarios.

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