Getting Started With Gift Cards in GoHighLevel

Use this guide to learn how gift cards work in GoHighLevel and how to manage them step by step. While tools like ClickUp help with task tracking, GoHighLevel gives you powerful built-in options to sell, track, and redeem digital gift cards directly inside your CRM and funnels.

This article walks you through how gift cards function, where they appear for you and your clients, and what to expect during the entire purchase and redemption lifecycle.

How Gift Cards Work in GoHighLevel

Before you start selling, it helps to understand the core behavior of gift cards inside GoHighLevel:

• Gift cards are treated like products that can be sold through your funnels or order forms.
• Each gift card purchase creates a unique gift card code.
• Clients can redeem these codes during checkout for eligible products or services.
• You can track balances and usage from your GoHighLevel account.

These features are designed to let you run promotions, pre-sell services, and reward loyal customers, all while keeping everything centralized inside GoHighLevel.

Where Gift Cards Are Managed in GoHighLevel

Once gift cards are enabled on your account, you can manage them from the same side of the platform where you handle other sales tools.

In GoHighLevel, the gift card functionality is typically available alongside products, offers, and payments, so you can access it without leaving your marketing and sales environment. Use the navigation to open the section dedicated to products and payments, and look for the area where gift cards are listed.

From there you can:

• View all existing gift cards.
• Check balances and remaining amounts.
• Review when a card was issued or redeemed.
• Confirm status for customer support inquiries.

Creating Gift Card Offers in GoHighLevel

To start selling gift cards in GoHighLevel, you first need an offer or product that represents the card. The exact steps and labels may vary by account configuration, but the basic flow is similar.

Step 1: Define the Gift Card Product

1. Open your products or offers area in GoHighLevel.
2. Create a new product that will act as a gift card.
3. Set the price and currency for the gift card.
4. Add a clear name and description so customers know what it covers.

Be sure to specify whether the gift card applies to all services or only selected ones. This clarity will reduce confusion at checkout.

Step 2: Connect Gift Cards to Funnels or Forms

1. Open the funnel, website, or order form where you want to sell the card.
2. Add a product element or checkout step that includes the gift card product.
3. Confirm the correct price, description, and payment integration settings.

Once this is done, buyers can purchase the card directly through your GoHighLevel funnel or order page.

Customer Experience: Buying Gift Cards in GoHighLevel

From the customer’s point of view, purchasing a gift card through GoHighLevel looks very similar to buying any other digital product:

• They land on your funnel or page.
• They see the option to buy a gift card.
• They complete the checkout form and payment.

After successful payment, GoHighLevel generates a unique gift card code. Depending on your configuration, this code may be delivered via:

• Email notification.
• Thank-you page display.
• Automated message or workflow.

Make sure your confirmation and follow-up messages clearly show the code and any rules, such as expiration dates or usage limits.

Redeeming Gift Cards in GoHighLevel

Redemption is the key part of the gift card workflow in GoHighLevel. Customers use their code when they are ready to pay for a new order or booking.

Step 1: Customer Enters the Gift Card Code

1. The customer initiates a purchase using your GoHighLevel form, funnel, or order page.
2. At checkout, they see a field or option to apply a gift card.
3. They enter the gift card code they received after the original purchase.

The system verifies whether the code is valid and whether there is enough balance to cover the order.

Step 2: Applying the Balance

After a valid code is added, GoHighLevel will:

• Apply the available balance to the order.
• Reduce the total payment amount due (if the balance does not cover the whole order).
• Set the remaining gift card balance for future use (if any is left).

If the balance covers the entire amount, the customer will not be charged an additional payment method. If it does not, they can complete the remaining amount using other payment options you have enabled in GoHighLevel.

Tracking Gift Card Usage in GoHighLevel

Proper tracking is essential for accounting, customer support, and marketing decisions. Inside GoHighLevel, you can monitor crucial aspects of every card.

Key Details You Can Review

• Date issued and the original value.
• Remaining balance after each redemption.
• Associated contact or purchaser.
• Usage history and any partial redemptions.

Use these records any time a customer asks how much they have left or when a payment appears different from the original gift card amount.

Best Practices for GoHighLevel Gift Cards

To keep your operations smooth and your customers happy, follow these best practices when using gift cards in GoHighLevel:

• Clarify terms: Explain where and how cards can be redeemed, especially if they are limited to certain services.
• Communicate expirations: If applicable, clearly show expiration dates in your funnel and emails.
• Use automation: Send automated reminders and follow-ups using GoHighLevel workflows to encourage redemption.
• Test the flow: Run a full test purchase and redemption before launching widely.
• Train your team: Make sure support staff know where to find balances and histories inside your GoHighLevel dashboard.

Support and Further Resources for GoHighLevel Gift Cards

If you need more technical details or screen-by-screen instructions, consult the official documentation for gift cards in GoHighLevel. You can view the original guide from the platform at this GoHighLevel help article.

For broader strategy and implementation help around funnels, automations, and scaling your agency or business with GoHighLevel, you can also explore additional resources at Consultevo.

By understanding how gift cards are created, sold, redeemed, and tracked inside GoHighLevel, you can add a flexible revenue stream to your business and provide clients with an easy way to purchase and share your services.

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