GoHighLevel Forms: Auto-Scroll to First Error Guide
In this guide, you will learn how the improved error handling and auto-scroll to first error works in GoHighLevel forms and surveys. If you use tools like ClickUp to plan your funnels and websites, understanding this feature will help you design cleaner, higher-converting experiences for your leads and clients.
The auto-scroll to first error enhancement makes it easier for visitors to complete your forms by clearly showing them where they made a mistake. This leads to fewer abandoned submissions and more accurate data collection.
What Changed in GoHighLevel Form Error Handling
The improved error handling in GoHighLevel introduces a more user-friendly way to alert visitors to validation issues on forms and surveys. Instead of leaving users to search for incomplete or incorrect fields, the page automatically scrolls to the first problem area.
This enhancement affects forms and surveys placed on:
- Funnels
- Websites
- Standalone form or survey links generated inside GoHighLevel
By guiding the user directly to the first error, this feature helps reduce friction and confusion during form completion.
How GoHighLevel Auto-Scroll to First Error Works
The auto-scroll behavior is triggered whenever a visitor tries to submit a form or survey that has validation errors. The mechanism is simple for the end user and fully automatic for you as the account owner.
Step-by-Step Behavior in GoHighLevel Forms
- User fills out the form or survey.
Visitors enter their information as usual into the embedded form or survey on your funnel or website page.
- User clicks the submit button.
They attempt to submit the form or survey. At this point, GoHighLevel checks all required fields and validation rules.
If any required fields are missing, or if a field fails validation (for example, an email field without a valid email format), the system flags those inputs.
- Page auto-scrolls to the first error.
Instead of simply showing a generic error at the bottom or top of the form, GoHighLevel automatically scrolls the page so that the first field with an error moves into view.
- Error message is clearly displayed.
A descriptive error message appears near the problematic field, helping the user understand exactly what needs to be corrected.
- User corrects and resubmits.
After fixing the highlighted input, the user can click submit again. If there are no other issues, the form or survey will successfully submit.
Benefits of GoHighLevel Auto-Scroll to First Error
This update focuses on improving user experience and increasing the completion rate of your forms and surveys. Here are the core advantages for your business and your visitors:
- Reduced user frustration – Visitors no longer have to hunt through long forms to locate what went wrong.
- Higher conversion rates – Clear, guided error handling means more people finish the form and less drop-off at the final step.
- Better data accuracy – Immediate, precise error feedback helps ensure fields are completed correctly the first time.
- Professional user experience – Your funnels and websites feel more polished and intuitive, reflecting well on your brand.
Why This Matters for Long GoHighLevel Forms
Long multi-section forms or surveys are especially prone to user confusion when errors occur. With the auto-scroll enhancement, GoHighLevel ensures that even on lengthy pages, visitors are never lost. They are always guided to the exact location that requires attention.
Where You See the New GoHighLevel Error Behavior
The updated error handling applies across the standard form and survey experiences inside the platform. You do not need to activate anything manually; the behavior is built in.
Supported GoHighLevel Locations
- Funnel steps containing forms or surveys
- Website pages with embedded forms or surveys
- Standalone form links shared directly with contacts
- Standalone survey links used in campaigns or automation
Wherever your prospects encounter a form or survey created in your account, they benefit from auto-scroll to the first error.
How to Test the GoHighLevel Error Scrolling Yourself
You can quickly confirm how this works on any of your existing assets. Use the following simple steps to test the feature and see what your visitors experience.
Testing Steps Inside Your GoHighLevel Account
- Open your funnel or website page.
Navigate to a page in your account that contains a form or survey you want to test.
- Preview or open the live URL.
Use preview mode or the live link to load the page in a browser window, just like a visitor would.
- Partially complete the form.
Fill in only some of the fields. Leave at least one required field blank or enter an invalid email address.
- Click the submit button.
Attempt to submit the form. The system will run validation on all required and formatted fields.
- Watch the auto-scroll behavior.
The page will automatically scroll to the first field with an error. You will see a clear error message indicating what needs to be fixed.
- Correct the error and resubmit.
Fix the highlighted field, then submit again to verify that the form successfully processes the data.
Best Practices for Designing GoHighLevel Forms
While the auto-scroll to first error feature greatly improves the experience, you can further optimize your forms and surveys by following a few simple best practices.
Label Required Fields Clearly
Always indicate which fields are required so visitors know what they must complete. Clear indicators work alongside GoHighLevel validation to reduce confusion.
Keep Forms as Short as Possible
Only ask for information you genuinely need at the current stage of the funnel. Shorter forms mean fewer opportunities for errors and faster completion.
Use Logical Grouping of Questions
Group related fields together and use headings or spacing to make long forms easier to scan. The auto-scroll will then take users to a clearly defined section when an error appears.
Test Forms on Multiple Devices
Preview your pages on desktops, tablets, and phones to ensure that the auto-scroll motion and error messages look good on all screen sizes.
Where to Learn More About GoHighLevel Forms
If you want a deeper technical overview of the feature, you can review the official documentation on the GoHighLevel help center. The original article describing the update is available here: GoHighLevel Forms & Surveys Auto-Scroll to First Error.
For broader strategy, funnel optimization, and implementation help around GoHighLevel, you can also visit Consultevo for professional consulting and resources.
Summary: Improved GoHighLevel User Experience
The auto-scroll to first error enhancement in GoHighLevel forms and surveys significantly improves the way visitors interact with your funnels and websites. By automatically guiding users to the first incorrect or incomplete field, the system reduces friction, supports higher completion rates, and delivers a more intuitive experience.
You do not need to configure anything to benefit from this change. Simply continue building your forms and surveys, and the improved error handling will work in the background to keep your submission process smooth, user-friendly, and conversion-focused.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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