GoHighLevel Taxes & Processing Fees for Services v2
In ClickUp projects and client work, clear billing is essential. In GoHighLevel, understanding how taxes and processing fees work for Services v2 helps you keep invoices, payouts, and reports accurate and predictable.
This how-to guide explains how GoHighLevel applies taxes, calculates processing fees, handles refunds and partial refunds, and records everything inside your account.
How GoHighLevel Applies Taxes to Services
When you sell a service, GoHighLevel uses the service price and any configured tax settings to determine the final amount charged to your customer.
Key points about taxes on Services v2:
- Taxes are calculated on the service price according to your region and settings.
- The tax amount is added on top of the base service price.
- The total customer charge equals the service price plus tax.
Example calculation:
- Service price: $100
- Tax rate: 10%
- Tax amount: $10
- Total charged: $110
In this example, the customer pays $110, and GoHighLevel then calculates the processing fee using the full amount collected.
How GoHighLevel Calculates Processing Fees
Processing fees are charged by the connected payment processor when a transaction occurs. GoHighLevel relies on the processor to deduct these fees from the total amount collected.
General behavior:
- Processing fees are calculated on the gross amount (service price + tax).
- The processor subtracts fees before funds are paid out to you.
- GoHighLevel records both the gross amount and the net payout in transaction details.
Because processors may have different fee structures (fixed fees, percentage fees, or combinations), always confirm the exact fee schedule in your payment account connected to GoHighLevel.
Step-by-Step: Viewing Taxes and Fees in GoHighLevel
To review how taxes and processing fees are applied for a completed service transaction, follow these steps inside GoHighLevel:
- Open your Payments or Transactions section in the main menu.
- Locate the specific service payment you want to review.
- Click the payment record to open its detailed view.
- Review these fields (labels may vary per integration):
- Amount – total collected from the customer.
- Tax – tax portion of the transaction.
- Fees – processing fees charged by the payment provider.
- Net – payout amount after processing fees.
This view lets you see exactly how the gross amount is split between tax, processing fee, and net payout in GoHighLevel.
GoHighLevel Behavior for Refunds
When you issue a refund for a service, the way taxes and processing fees behave depends on the type of refund: full or partial.
Full Refunds in GoHighLevel
With a full refund, you reimburse the total amount originally charged to the customer.
Typical Flow:
- Customer originally pays the total (service price + tax).
- You issue a full refund in GoHighLevel.
- The customer receives the full amount back.
- The payment processor may keep some or all of the original processing fee, depending on its policy.
In your GoHighLevel records, you will see:
- The original transaction with gross amount and fees.
- The refund transaction reversing the customer charge.
- Any non-refundable fees still reflected in your net balance according to your processor’s rules.
Partial Refunds in GoHighLevel
Partial refunds allow you to return only part of what the customer paid.
Typical reasons for partial refunds:
- Customer cancels a portion of a package.
- Service delivered was partially completed.
- Goodwill discounts after purchase.
When you issue a partial refund in GoHighLevel:
- You choose the refund amount (which may include or exclude tax, based on how you calculate it).
- The payment processor sends the refund to the customer and adjusts your account.
- Processing fees may be fully or partially non-refundable.
The GoHighLevel transaction history will show the original charge, plus one or more partial refund records, so you can track exactly how much has been refunded and what remains as revenue.
Accounting and Reporting in GoHighLevel
Accurate accounting helps you understand real revenue after taxes, processing fees, and refunds. GoHighLevel organizes this information so you can reconcile with your payment provider and bookkeeping systems.
Key elements you can typically track:
- Gross Revenue – total amount customers paid (including tax).
- Tax Collected – total tax portion from all transactions.
- Processing Fees – sums of all fees charged by the payment processor.
- Net Payouts – what you actually receive after fees and refunds.
Recommended practices:
- Export transaction data from GoHighLevel regularly for your accountant.
- Compare GoHighLevel transaction reports with your payment processor statements.
- Separate tax liability and actual earnings in your accounting software.
Best Practices for Configuring Services v2 in GoHighLevel
To minimize confusion and make reconciliation easier, configure Services v2 and payments carefully inside GoHighLevel.
Configure Tax Settings Correctly
- Confirm regional tax rates before setting up services.
- Apply the correct rate to each taxable service.
- Verify that tax is calculated on the intended amount (e.g., service subtotal).
Understand Your Processor’s Fee Policy
- Check if fees are refunded on full or partial refunds.
- Identify any fixed per-transaction charges.
- Document how these policies affect your net payouts.
Document Internal Refund Rules
- Define when to use full vs. partial refunds.
- Decide whether tax is refunded in full on partial refunds.
- Train your team on how to process refunds in GoHighLevel consistently.
Where to Learn More About GoHighLevel Fees
For the most accurate, up-to-date behavior of taxes and processing fees in Services v2, always reference the official GoHighLevel documentation.
- Official article: Taxes and processing fees for services v2
- Implementation and strategy help: Consultevo offers consulting on configuration, automation, and reporting setups for GoHighLevel users.
By understanding how taxes, processing fees, refunds, and reporting work together in GoHighLevel, you can keep your billing transparent, your payouts predictable, and your financial records clean and audit-ready.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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