GoHighLevel Shopping Cart Guide
If you manage client campaigns in platforms like ClickUp and need powerful automation for e‑commerce follow-ups, understanding the GoHighLevel shopping cart element in the email builder is essential. This guide walks you step by step through configuring and using the shopping cart block so you can display order details, products, and totals directly in your automated emails.
The shopping cart element lets you pull data from GoHighLevel order forms, order submissions, or existing orders and automatically render a clear, itemized summary inside your emails. This helps improve customer clarity, reduce support questions, and increase trust in your brand.
What the GoHighLevel Shopping Cart Element Does
The shopping cart element in the GoHighLevel email builder is a dynamic block that displays:
- Customer order information
- Products and quantities
- Prices and line totals
- Order-level totals and discounts
You can add this element to most automated and one‑off email templates, including order confirmations, receipts, and abandoned cart sequences, as long as the email is connected to a supported workflow or trigger.
Where the GoHighLevel Shopping Cart Element Can Be Used
The shopping cart element can be used in several GoHighLevel email scenarios. The key requirement is that the workflow or trigger must provide order or checkout data so the element can render correctly.
Supported GoHighLevel Workflows and Triggers
You can safely add the shopping cart element to email templates used in these contexts:
- Order Form Submitted workflows that fire when a customer completes a native order form
- Order Submitted workflows in the Membership or Payments context
- Abandoned Checkout workflows created from Stripe products or GoHighLevel product checkouts
- Workflows based on Orders where the order object is the main source of data
As long as one of the above conditions is met, the element can read the associated order and display it in the email.
When the Shopping Cart Element Will Not Work
There are times when the shopping cart block cannot be used or will not render order information correctly:
- Basic Email Broadcasts: Standard one‑time broadcasts that are not tied to an order‑based trigger will not provide the required order data.
- Workflows Without Order Context: If your workflow does not have an order, checkout, or payment trigger, the element will have no information to display.
- Imported or External Orders Without Mapping: If order data is not created or mapped through GoHighLevel, the email builder cannot populate the cart element.
Always confirm that the email template using the shopping cart element is attached to a workflow that has a valid order event.
How to Add the GoHighLevel Shopping Cart Element to an Email
Follow these steps to place and configure the shopping cart element inside your email template in GoHighLevel.
Step 1: Open the Email Builder
- Log in to your GoHighLevel account.
- Navigate to Marketing > Emails or to the Workflows section where your email is used.
- Create a new email template or edit an existing one connected to a supported workflow or trigger.
Step 2: Insert the Shopping Cart Element
- Inside the email builder, locate the Elements or Components panel.
- Find the Shopping Cart element.
- Drag and drop the shopping cart element into the section of the email where you want the order summary to appear.
Once added, the element will display a placeholder layout showing how the order will be structured inside the email.
Step 3: Configure Shopping Cart Settings in GoHighLevel
After placing the element, you can adjust its settings to control appearance and content. Typical configuration options include:
- Layout: Choose how products, quantities, and prices are aligned.
- Columns: Show or hide columns like product image, description, quantity, and line total.
- Currency Formatting: Ensure prices display with the correct currency symbol and decimal format.
- Fonts and Colors: Match the cart styling to your brand guidelines, including text, borders, and background.
These settings help your GoHighLevel emails keep a consistent visual style while clearly displaying order information.
How the Shopping Cart Element Pulls Data in GoHighLevel
The shopping cart block automatically reads order data from the workflow or trigger connected to the email. You do not have to manually map each field for every email send.
Data Sources Used by the Shopping Cart
Depending on the configuration of your GoHighLevel funnel and products, the cart can draw from:
- Native Order Forms: Orders created directly from GoHighLevel order form submissions.
- Stripe or Payment Checkouts: Orders initiated through product checkouts connected via Stripe or integrated payment systems.
- Membership Orders: Purchases of memberships or digital offers made through GoHighLevel.
As long as these orders are associated with the contact in the workflow, the data will populate the shopping cart element.
Common Fields Displayed in the Cart
Typical information shown includes:
- Product name
- Quantity per item
- Unit price
- Line item total
- Subtotal
- Discounts or coupons (where applicable)
- Order total
This makes the shopping cart element ideal for confirmations, receipts, and upsell sequences.
Testing Your GoHighLevel Shopping Cart Email
Before sending live campaigns, always test the cart layout and data to ensure customers see accurate information.
Step 1: Use a Test Order
- Create a test order via your funnel, checkout page, or order form.
- Ensure the test order flows into the correct workflow that contains the email with the shopping cart element.
Step 2: Send a Test Email
- In the email builder, use the Preview or Send Test option.
- Verify that the shopping cart element shows the test order information clearly.
- Check alignment, fonts, and totals on both desktop and mobile devices.
If the cart does not populate, confirm that the workflow trigger is based on an order or checkout event supported by GoHighLevel and that the email is part of that exact workflow.
Troubleshooting the Shopping Cart Element in GoHighLevel
If you encounter issues with the shopping cart element not displaying correctly, use these checks:
- Check the Trigger: Make sure your workflow trigger is one of the supported order or checkout triggers.
- Confirm Order Association: Verify that the order is linked to the same contact receiving the email.
- Review Layout Settings: Ensure no required columns are hidden or misconfigured in your cart settings.
- Compare With Documentation: Review the official feature explanation on the GoHighLevel shopping cart documentation.
Addressing these common points usually resolves display and data issues for most campaigns.
Improving Campaigns With the GoHighLevel Shopping Cart
Once the shopping cart element is functioning, you can enhance your email strategy by:
- Sending detailed order confirmations with clear line items.
- Designing targeted upsell emails based on what was purchased.
- Creating abandoned cart reminders that reflect the exact products left behind.
- Aligning the cart styling with your brand for consistent customer experience.
For broader marketing and funnel implementation strategies around GoHighLevel, you can explore specialized resources at Consultevo to combine strong funnel design with optimized automations.
By following this guide and pairing it with the official platform documentation, you will be able to configure, test, and deploy the shopping cart element in GoHighLevel emails with confidence, giving your customers transparent order information and improving your overall e‑commerce communication.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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