GoHighLevel Funnel Fix Guide

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GoHighLevel Funnel Fix Guide

If your funnels, websites, or webinars are not behaving as expected in GoHighLevel, this step-by-step guide will help you quickly diagnose and resolve common issues. Although this tutorial focuses on GoHighLevel, the basic troubleshooting mindset is similar to platforms like ClickUp and other SaaS tools.

Use the checks below before opening a support ticket so you can identify configuration problems faster and get your pages loading and tracking correctly.

GoHighLevel basic checks before troubleshooting

Before diving into advanced actions, confirm these simple settings inside your GoHighLevel account:

  • Make sure you are logged into the correct sub-account.
  • Verify that your internet connection is stable.
  • Try a different browser (Chrome, Firefox, or Edge).
  • Open an incognito window or private tab to rule out cached data.
  • Clear browser cache and cookies if pages look outdated or broken.

Once these basics are confirmed, move on to the more targeted checks below.

How to fix GoHighLevel funnels not loading

If a funnel is not loading or displays an error, follow these steps.

1. Confirm funnel status in GoHighLevel

  1. Go to Sites > Funnels in your sub-account.
  2. Validate that the funnel you need is present and not deleted.
  3. Check that all steps you want to use are active, not in draft.

2. Check your GoHighLevel funnel domain

  1. Open the funnel and go to the Settings tab.
  2. Confirm a domain or subdomain is selected from the dropdown.
  3. If none is selected, choose the correct domain connected in your account.
  4. Ensure the domain does not have conflicting funnel paths under the same URL.

If the funnel still fails to load, test the Preview link inside the builder to confirm whether the issue is with the page settings or the domain configuration.

GoHighLevel website page issues and fixes

Website pages can fail for reasons similar to funnels. Use these checks when a website is blank, shows errors, or loads the wrong content.

1. Confirm site and page status

  1. Go to Sites > Websites.
  2. Open the relevant site and confirm it is not archived or deleted.
  3. Check that the main page you expect users to see is set to Active.

2. Verify GoHighLevel website domains

  1. Open the website Settings inside GoHighLevel.
  2. Confirm that the correct domain is attached to the site.
  3. Make sure there is no funnel using the exact same path on that domain.

If another funnel or site uses the same root URL or path, traffic may route to the wrong resource. Adjust the path or domain selection so each asset is unique.

How to troubleshoot GoHighLevel webinar pages

Webinar registration and replay pages in GoHighLevel are usually built as funnel steps or website pages. When these fail, focus on page status, URLs, and any connected automation.

1. Confirm the correct webinar page type

  • If it is a funnel: open Sites > Funnels and locate the funnel.
  • If it is a website: open Sites > Websites and find the page.

Check that the desired webinar page is active and published.

2. Check webinar links inside GoHighLevel

  1. Copy the full URL you are sending to attendees.
  2. Paste it into a private browser window.
  3. Confirm it takes you to the correct webinar registration or replay page.

If it fails, compare the URL with the one shown in the page or funnel settings to ensure nothing has changed since you created email or SMS reminders.

Form and survey problems in GoHighLevel pages

Forms and surveys are common failure points in funnels, websites, and webinar pages built with GoHighLevel. When they do not appear or fail to submit, check these items.

1. Ensure the correct form is selected

  1. Open the page in the GoHighLevel builder.
  2. Click the form or survey element.
  3. In the element settings, confirm the correct form or survey is selected from the dropdown.

2. Test form submissions in GoHighLevel

  1. Open the live URL of the page.
  2. Submit a test entry with your own email.
  3. Go to Contacts and confirm that a new contact or activity entry is created.

If the contact is not created, review any form-specific settings or automation that could be blocking submissions.

Tracking and analytics issues in GoHighLevel

If your analytics or tracking pixels are not firing correctly on GoHighLevel pages, you may see missing data in your reporting tools.

1. Check header and footer tracking code placement

  1. Open the funnel or website settings.
  2. Look for header or footer tracking sections.
  3. Paste your tracking scripts exactly as provided by your analytics provider.

Make sure you are not duplicating scripts both at the global account level and page level unless your tracking setup requires it.

2. Test tracking in an incognito browser

  1. Open an incognito or private window.
  2. Visit the live page URL.
  3. Use your analytics or pixel debugger tools to verify the tracking is firing.

Publishing and version issues in GoHighLevel

Sometimes a page appears incorrect because the most recent changes were not fully saved or published.

1. Save and update the page

  1. In the GoHighLevel builder, click Save after making edits.
  2. Exit the builder and open the live page URL.
  3. Refresh the page to confirm the latest version appears.

2. Use a hard refresh

To clear browser-level caching for a single page, use a hard refresh command:

  • Windows: Ctrl + F5
  • Mac: Command + Shift + R

This forces your browser to fetch the latest version from GoHighLevel servers.

When to contact GoHighLevel support

If you have confirmed all configuration items and still experience blank pages, consistent errors, or mismatched routing, you may be facing a deeper platform or domain-level issue.

In those cases:

  • Document the exact URL you are testing.
  • Record the steps you take to reproduce the issue.
  • Capture screenshots or screen recordings showing any error messages.
  • Share that information with GoHighLevel support for faster diagnosis.

For official reference material on funnel, website, and webinar troubleshooting inside GoHighLevel, review the original FAQ from the provider at this GoHighLevel help article.

Next steps for optimizing GoHighLevel projects

Once core issues are resolved, you can focus on performance, conversions, and marketing automation.

If you need expert help with strategy, technical configuration, or scaling multiple GoHighLevel accounts, you can learn more at Consultevo, which provides consulting for agencies and digital businesses.

By following the checks above, you can reliably troubleshoot most funnel, website, and webinar page issues in GoHighLevel and keep your campaigns running smoothly.

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