GoHighLevel Accessibility Guide

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GoHighLevel Accessibility Guide

GoHighLevel provides a web-based CRM and marketing platform that many teams use alongside ClickUp and other productivity tools. This guide explains how accessibility works in GoHighLevel so you can understand what is currently supported and how to work effectively within the platform.

Overview of Accessibility in GoHighLevel

The GoHighLevel application is built as a modern, single-page web app. While there is no formal third-party accessibility certification, the product team works to improve usability for customers with different needs.

At this time, GoHighLevel does not claim full conformance with specific accessibility standards such as WCAG or ADA. However, many features are compatible with common browser tools and assistive technologies.

Supported Browsers and Devices for GoHighLevel

Because GoHighLevel runs in the browser, accessibility depends partly on your browser and operating system setup. To get the best experience:

  • Use a current version of Google Chrome, Microsoft Edge, Firefox, or Safari.
  • Enable any built-in accessibility features in your browser.
  • Keep your operating system up to date for better assistive technology support.

Mobile devices and tablets can access GoHighLevel through a web browser, but some advanced accessibility tools may work better on desktop environments where assistive technology options are broader.

Keyboard Navigation in GoHighLevel

Keyboard accessibility is critical for users who cannot or do not use a mouse. Within GoHighLevel, many standard elements respond to typical keyboard interactions provided by the browser.

Basic Keyboard Actions in GoHighLevel

While exact behavior may vary by browser, you can generally:

  • Use the Tab key to move between interactive elements such as buttons, form fields, and menus.
  • Use Shift + Tab to move focus backward.
  • Press Enter or Space to activate a focused button or link.
  • Use the Arrow keys in some lists or dropdown components when supported by the browser.

Because GoHighLevel is a dynamic web app, certain areas may not yet support fully predictable tab order or focus management. In those cases, you may need to experiment with keyboard navigation or rely on browser shortcuts.

Tips for Navigating Forms and Fields in GoHighLevel

Many GoHighLevel screens contain forms, input fields, and configuration options. To move through them efficiently with a keyboard:

  1. Press Tab to move from one field to the next.
  2. Use Shift + Tab to return to the previous field.
  3. Press Enter on focused buttons to save or submit forms when available.
  4. Use browser zoom controls if you need larger text while staying within the same layout.

Screen Reader Use with GoHighLevel

Screen readers interpret page content for users who are blind or have low vision. GoHighLevel can be used with popular screen readers, but experiences may vary depending on your configuration.

Setting Up a Screen Reader with GoHighLevel

To use a screen reader with GoHighLevel:

  1. Install and configure a screen reader such as NVDA, JAWS, or VoiceOver, depending on your operating system.
  2. Open your preferred supported browser.
  3. Navigate to the GoHighLevel login page and sign in.
  4. Use your screen reader commands to explore headings, buttons, fields, and links.

Because GoHighLevel is a complex web app, some interface elements may be described generically by the screen reader or may not yet have ideal labels or roles. You may need to familiarize yourself with the layout of frequently used pages to navigate more efficiently.

Known Limitations for Screen Reader Users in GoHighLevel

The source information notes that GoHighLevel is still improving accessibility, which can affect screen reader users in several ways:

  • Some components may not announce their purpose clearly.
  • Certain dynamic elements may not notify the screen reader when content updates.
  • Custom widgets or dialogs may not always move focus in a predictable way.

When you encounter an area that is difficult to interpret, try switching browsers or adjusting your screen reader settings, and consider providing feedback to the GoHighLevel team.

Using Zoom and Display Settings with GoHighLevel

Visual customization is an important aspect of accessibility. You can combine GoHighLevel with built-in browser and system tools to adjust how content appears.

Adjusting Browser Zoom in GoHighLevel

Most browsers allow you to zoom in or out without changing the underlying page:

  • Press Ctrl + (Windows) or Command + (Mac) to zoom in.
  • Press Ctrl – (Windows) or Command – (Mac) to zoom out.
  • Press Ctrl 0 (Windows) or Command 0 (Mac) to reset zoom to 100%.

GoHighLevel generally supports browser zoom, but at very high zoom levels you may need to scroll more or reposition panels to see all fields.

High Contrast and Color Settings with GoHighLevel

GoHighLevel inherits many display characteristics from the browser and operating system. To improve contrast or reduce eye strain:

  • Enable high-contrast modes in your operating system if available.
  • Adjust color or contrast extensions in your browser.
  • Use dark mode settings at the system or browser level when they help you read content more comfortably.

Because the application has its own design system, changes made at the system level may vary in impact, but they can still provide additional clarity for many users.

How GoHighLevel Handles Accessibility Updates

The GoHighLevel team continues to iterate on the platform and may make accessibility improvements over time. Updates can include refinements to component labels, keyboard focus handling, and compatibility with assistive technologies.

For the most accurate and current information, you can review the official accessibility article directly on the GoHighLevel help center at this page about accessibility at HighLevel.

Getting Help with GoHighLevel Accessibility

If you or members of your team experience difficulty using GoHighLevel due to accessibility barriers, there are several steps you can take to get help.

Contacting GoHighLevel Support

You can open a ticket or contact support through the GoHighLevel help center. When you reach out, it helps to:

  • Describe the page or feature where you encountered the issue.
  • Include your browser, operating system, and any assistive technologies used.
  • Share specific steps that lead to the problem so the team can reproduce it.

Clear feedback makes it easier for the product team to prioritize and address accessibility issues in GoHighLevel.

Working with Consultants and Partners

Some agencies and consultants specialize in building processes and assets on top of GoHighLevel. If you need implementation support, you can explore resources such as Consultevo, which offers consulting services for digital platforms and workflows.

Best Practices for Teams Using GoHighLevel

Even while the platform continues to evolve, you can follow several practices to make using GoHighLevel easier for your team.

  • Standardize the browsers and versions your team should use.
  • Document common navigation paths for frequently used pages.
  • Provide internal guidance for keyboard shortcuts and screen reader tips.
  • Encourage users to share any accessibility challenges so they can be reported.

By understanding the current accessibility approach in GoHighLevel and combining it with your organization’s own best practices, you can help more users work productively and reduce barriers where possible.

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