GoHighLevel Pricing Discounts Guide

GoHighLevel Pricing Discounts Guide

If you manage SaaS products in platforms like ClickUp and want a streamlined way to configure client offers, learning how pricing discounts work in GoHighLevel will help you build clear and scalable plans. This guide walks you through every step to add, edit, and manage discounts for your SaaS products so you can control promotions with confidence.

The instructions in this article are based on the official GoHighLevel support documentation for configuring pricing discounts and are organized as a practical, step-by-step how-to reference.

Understanding GoHighLevel Pricing Discounts

In GoHighLevel, pricing discounts allow you to reduce the regular price of your SaaS product either by a fixed amount or by a percentage. These discounts can be applied to free trial plans, paid plans, or both, and you can decide how long a discount should remain active for each customer.

You access and manage discounts from the SaaS configurator inside your agency account, where each product can have its own customized discount settings.

Accessing SaaS Configurator in GoHighLevel

Before you can configure pricing discounts, you need to open the SaaS configurator where your product plans are managed.

  1. Log in to your agency-level GoHighLevel account.

  2. Navigate to the section where SaaS plans and pricing are configured (the SaaS configurator).

  3. Select the SaaS product or plan you want to edit so you can add or update its discounts.

Once you are in this area, you can control how your product is priced, which packages it includes, and how discounts are applied to each plan.

Types of GoHighLevel Pricing Discounts

GoHighLevel supports several discount types that you can configure depending on how you want to structure your offers. Each discount type changes how the final price is calculated for the client.

GoHighLevel Fixed Discount

A fixed discount subtracts a specific amount from the standard subscription price.

  • Example: If your plan is $97 per month and you add a $20 fixed discount, the billed price becomes $77 per month for the duration of the discount.

  • Use this when you want a clear, easy-to-understand discounted price.

GoHighLevel Percentage Discount

A percentage discount reduces the subscription price by a given percentage instead of a specific dollar amount.

  • Example: If your plan is $97 and you apply a 20% discount, the billed amount becomes $77.60 per month while the discount is active.

  • Use this when you want the discount to scale automatically with higher-tier pricing.

GoHighLevel Subscription Discount Duration

When a discount is applied in GoHighLevel, you can also control how long it lasts for a subscription. This is important for time-limited promotions and trial offers.

  • First payment only: The discount is used once (for example, a reduced first month).

  • Multiple billing cycles: The discount can be set for a specific number of months or billing cycles.

  • For the lifetime of the subscription: The reduced price continues as long as the customer remains subscribed.

How to Configure Pricing Discounts in GoHighLevel

Use the following steps to add or edit a discount for a SaaS product inside GoHighLevel. The exact labels may vary slightly, but the workflow follows the same logic described below.

Step 1: Open the Product in GoHighLevel

  1. From your agency dashboard, go to the SaaS configurator section.

  2. Locate the product or plan you want to update.

  3. Click to open the product settings where pricing and discounts can be managed.

Step 2: Locate the Pricing and Discount Settings

  1. Inside the product configuration screen, scroll to the pricing or subscription section.

  2. Find the area labeled for discounts, coupons, or price reductions (wording may vary, but it matches the SaaS pricing configuration described in the official documentation).

  3. Click the option to add or edit a discount.

Step 3: Choose the Discount Type in GoHighLevel

  1. Select whether the discount should be a fixed amount or a percentage.

  2. If you choose a fixed discount, enter the exact dollar amount (for example, 10, 20, 50).

  3. If you choose a percentage discount, enter the percentage number (for example, 10%, 20%, 50%).

Make sure the discount value is realistic and aligned with your pricing strategy so that your SaaS product remains profitable.

Step 4: Set the Discount Duration

  1. Specify for how many billing cycles the discount should apply.

  2. Choose whether the discount applies only once, for a limited number of months, or for the entire subscription lifetime.

  3. If the discount is part of a free trial or introductory offer, configure the length accordingly so that the price changes as expected after the trial period.

Step 5: Apply and Save the Discount

  1. Review the regular price, the discount type, and the final discounted price.

  2. Confirm that the duration settings match your promotion or long-term pricing rules.

  3. Click Save or Update to apply the configuration to your GoHighLevel SaaS product.

Once saved, new subscriptions created under that plan will follow the discount rules you have just defined.

Best Practices for GoHighLevel Discount Configuration

To keep your pricing clear and your automation predictable, follow these practical guidelines when working with discounts.

  • Document your offers: Maintain a simple spreadsheet or note describing each discount name, value, and duration.

  • Avoid overlapping discounts: Limit the number of simultaneous discounts for one plan to prevent confusion and unexpected price calculations.

  • Test before launch: Create a test sub-account and run through the checkout or signup flow to confirm that the discount applies correctly.

  • Align with your funnels: Make sure the discounts used in your funnels, checkout pages, and email campaigns match the pricing configuration set inside GoHighLevel.

Troubleshooting GoHighLevel Pricing Discounts

If your discounts are not behaving as expected, work through the checks below.

  • Check the discount type: Confirm that you selected the correct option (fixed vs. percentage).

  • Verify duration: Ensure the number of billing cycles or the lifetime setting matches what your promotion requires.

  • Confirm product selection: Make sure you applied the discount to the correct SaaS product or plan.

  • Preview billing: Use a test subscription to see the actual billed amount before rolling out changes to all clients.

For the most precise, up-to-date technical reference on configuring discounts, review the official support article: Configuring Pricing Discounts in GoHighLevel.

Next Steps and Additional GoHighLevel Resources

After you have successfully set up pricing discounts for your SaaS products, consider standardizing how you package and present these offers across your funnels, landing pages, and automations. Consistent messaging prevents confusion and helps clients understand exactly what they are receiving.

If you need strategic help building scalable SaaS pricing models, sales funnels, and automation around your GoHighLevel setup, you can explore expert consulting services at Consultevo.

By following the steps in this article and regularly reviewing your pricing offers, you can leverage GoHighLevel to run time-limited promotions, recurring discounts, or loyalty pricing that supports both growth and long-term retention for your SaaS business.

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