GoHighLevel Manage Scoring Guide

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How to Use the GoHighLevel Manage Scoring Page in HiRise Design

The GoHighLevel Manage Scoring page in HiRise Design helps you track and qualify leads in a way that can complement tools like ClickUp and other CRM workflows. This guide walks you step by step through creating, editing, and organizing scoring rules so your team can better understand contact engagement and behavior.

By the end of this tutorial, you will know how to access the scoring area, add new scores, control their visibility, and keep everything organized inside your GoHighLevel account using the HiRise Design interface.

What the GoHighLevel Manage Scoring Page Does

The Manage Scoring page in the HiRise Design view is where you configure how different actions or data points affect the score of a contact. These scores help your team quickly see which leads are most engaged or most valuable.

On this page, you can:

  • Create and name custom scoring rules.
  • Assign categories to keep scores organized.
  • Decide which scores are shown by default.
  • Edit or delete existing scoring rules.

This functionality is part of HiRise Design inside GoHighLevel and is especially helpful when you are building a systematic lead management process.

How to Access the GoHighLevel Manage Scoring Page

To open the Manage Scoring area within HiRise Design, follow these steps:

  1. Log in to your GoHighLevel account with the appropriate user credentials.
  2. Navigate to the HiRise Design interface for the location or account you are working on.
  3. From the left or top navigation (depending on your layout), locate the section related to scoring or lead scoring.
  4. Click on Manage Scoring to open the scoring configuration page.

Once you arrive on this page, you will see a list of any scoring rules that have already been created. If your account is new or scoring has not been set up yet, this list may be empty until you add your first rule.

Understanding the GoHighLevel Scoring List Layout

The main table or list on the Manage Scoring page will display an overview of all your scoring rules. While the exact layout can vary slightly with interface updates, you will typically see columns such as:

  • Name – The label of the scoring rule.
  • Category – The group this score belongs to, such as activity, lifecycle, or custom categories.
  • Default Visibility – Whether this score is shown by default in HiRise Design views.
  • Actions – Options to edit or delete the score.

These columns help you quickly scan which rules are active, which are hidden by default, and how each rule is organized within GoHighLevel.

How to Add a New Score in GoHighLevel HiRise Design

When you want to create a new scoring rule, use the controls provided on the Manage Scoring page. Follow the steps below to add a new score.

Step 1: Open the New Scoring Rule Form

  1. On the Manage Scoring page, look for a button labeled Add Score, New Score, or a similar option.
  2. Click this button to open the scoring configuration form.

This form is where you will define the details of your new scoring rule in GoHighLevel.

Step 2: Name and Categorize Your Score

In the form, you will typically need to complete fields such as:

  • Score Name – Enter a clear and descriptive name that explains what this score measures.
  • Category – Choose an existing category or assign a relevant group so you can keep similar scores together.

Using consistent naming and categories makes it easier for your team to understand what each score represents when reviewing contacts in HiRise Design.

Step 3: Configure Visibility Settings

Many accounts benefit from controlling which scores appear by default on contact or lead views. In the scoring form, look for an option such as Show by Default or a visibility toggle.

  • Enable default visibility for scores that are important to most users.
  • Disable it for highly specialized scores that only some team members need to see.

These settings help keep your GoHighLevel interface clear and focused while still allowing power users to access detailed scoring data.

Step 4: Save the New Score

  1. Review the name, category, and visibility options you selected.
  2. Click the Save or Create button to add the new scoring rule.

After saving, your new score will appear in the Manage Scoring list. Depending on your layout, it may show at the top or be sorted alphabetically or by category.

Editing Existing Scores in GoHighLevel

As your processes evolve, you may need to update naming, categories, or visibility of existing scores. You can do this directly from the Manage Scoring page in HiRise Design.

How to Open a Score for Editing

  1. Locate the score you want to change in the Manage Scoring list.
  2. Click the Edit icon or link in the Actions column.

This opens the same type of form used to create a new score, but it is prefilled with the current data.

What You Can Modify

Within the edit form, you can usually modify:

  • Name – Adjust the label if you refine your terminology.
  • Category – Move the score into a different group if your scoring structure changes.
  • Visibility – Turn default visibility on or off depending on how widely you want the score to appear in GoHighLevel views.

When you finish, click Save to apply your changes. The Manage Scoring list will refresh and show the updated information.

Deleting Scores from the GoHighLevel Manage Scoring Page

Sometimes a scoring rule is no longer needed. In this case, you can delete it from the Manage Scoring area.

  1. Find the score in the list that you want to remove.
  2. Click the Delete icon or link in the Actions column.
  3. Confirm the deletion when prompted. This step helps prevent accidental removal.

After confirmation, the score is removed from the list and will no longer appear in HiRise Design scoring displays. Carefully review before deleting, especially if other team members rely on that data inside GoHighLevel.

Best Practices for Organizing GoHighLevel Scoring Rules

To keep your scoring system clear and effective, use these best practices when working with the Manage Scoring page:

  • Use consistent naming so team members understand what each score tracks.
  • Group related scores into logical categories, such as engagement, lifecycle, or campaign-specific scores.
  • Limit default visibility to the most important metrics and hide specialized scores unless needed.
  • Review periodically to remove outdated rules and refine existing ones.

A well-structured scoring system inside HiRise Design will help users quickly interpret lead quality and contact behavior while working in GoHighLevel.

Where to Learn More About GoHighLevel HiRise Design

If you want more detailed, visual instructions about the specific layout of the Manage Scoring page and other HiRise Design features, you can review the official documentation provided by the platform.

By combining these resources with the steps in this guide, you can confidently configure and manage scoring rules in HiRise Design and get more reliable insights from your GoHighLevel data.

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