GoHighLevel Contacts List Guide

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GoHighLevel Contacts List Guide

The revamped Contacts list view in GoHighLevel gives you powerful CRM control similar to productivity tools like ClickUp, but tailored specifically to marketing and sales workflows. This guide walks you through how to use the new interface, apply filters, build SmartLists, and manage contact data step by step.

All instructions in this article are based on the official GoHighLevel support documentation so you can confidently follow along in your own account.

Overview of the GoHighLevel Contacts List

The updated Contacts area in GoHighLevel replaces the classic list layout with a more flexible, feature-rich table. You can quickly search, filter, and segment records without leaving the main view.

Key improvements include:

  • A modern, customizable list interface
  • Fast search and filter controls at the top of the page
  • Advanced SmartLists for reusable segments
  • Easy access to contact details and actions

These enhancements make it easier to operate GoHighLevel as a central CRM for marketing campaigns, pipelines, and automation.

Accessing the Revamped GoHighLevel Contacts View

To open the new list interface:

  1. Log in to your GoHighLevel account.
  2. Select the appropriate sub-account or location.
  3. In the left sidebar, click Contacts.
  4. Ensure you are in the main List view, not a specific record.

You will now see the new table layout with column headers, a search bar, filters, and options to switch between different SmartLists.

Understanding the GoHighLevel Contacts List Layout

The revamped Contacts list in GoHighLevel is organized into clear sections, making it quick to navigate and manage your data.

Top Bar Controls in GoHighLevel Contacts

Across the top of the Contacts page, you will typically find:

  • Search bar to quickly locate contacts by name, email, phone, or other indexed fields.
  • Filter button to open advanced filtering options.
  • SmartList selector that lets you switch between saved lists or create new ones.
  • Bulk actions for operations like delete, add to campaign, or update fields.

These controls let you work with thousands of records in GoHighLevel without performance issues.

Column Setup in the GoHighLevel Contacts Table

The main grid displays contacts with columns for key information such as:

  • Name
  • Email
  • Phone number
  • Tags
  • Pipeline or opportunity status (if enabled)
  • Last activity or last updated

Depending on your configuration, you may be able to customize which columns appear, ensuring you only see the most relevant data for your workflows in GoHighLevel.

How to Filter Contacts in GoHighLevel

Filters are the foundation of accurate segmentation in the Contacts list. They allow you to narrow down records based on almost any property stored in your CRM.

Opening the Filter Panel

  1. From the Contacts list in GoHighLevel, click the Filter button near the top of the screen.
  2. A filter panel or modal will open, displaying available conditions.

You can now start building precise sets of rules for your contact data.

Adding Filter Conditions

To add one or more filters:

  1. Choose a contact field, such as Tag, Created At, Pipeline Stage, Owner, or custom fields.
  2. Select an operator (for example: is, is not, contains, greater than, less than).
  3. Enter or select the value you want to match.
  4. Click Add Filter or similar, depending on your GoHighLevel interface version.

You can stack multiple filters together. Common combinations include:

  • Contacts with certain tags and a specific pipeline stage
  • New leads created in the last 30 days
  • Customers who opened recent campaigns

Filters in GoHighLevel update your list in real time, allowing you to see exactly which contacts match your criteria.

Creating SmartLists in GoHighLevel

SmartLists are saved, dynamic views based on your chosen filters. Whenever new contacts meet the criteria, they automatically appear in the SmartList, making them essential for long-term segmentation in GoHighLevel.

Steps to Build a New SmartList

  1. Open the Contacts section in GoHighLevel.
  2. Click the Filter button and configure all conditions you need.
  3. Verify that the resulting list of contacts matches your target segment.
  4. Look for the option to Save as SmartList or Save near the filter bar.
  5. Enter a clear, descriptive name, such as Warm Leads – Last 7 Days or Clients – Active Subscriptions.
  6. Click Save to finalize the SmartList.

After saving, your SmartList will be available from the dropdown at the top of the Contacts page. Each time you return, GoHighLevel recalculates results using your filter rules.

Common Use Cases for GoHighLevel SmartLists

  • Lead management: Separate cold, warm, and hot leads using score, tags, or last activity.
  • Client onboarding: Track new customers added in the last 14 or 30 days.
  • Reactivation campaigns: Identify contacts without recent opens, clicks, or appointments.
  • Pipeline segments: View opportunities in a specific stage or with a particular owner.

By organizing your Contacts list into SmartLists, you can trigger targeted workflows and manual follow-ups in GoHighLevel more easily.

Using Bulk Actions in the GoHighLevel Contacts View

Bulk actions let you apply changes to multiple contacts at once, directly from the list view. This is especially powerful when combined with SmartLists or carefully designed filters.

Selecting Contacts for Bulk Actions

  1. In the Contacts list, use filters or SmartLists to narrow down your target set.
  2. Check the box next to each contact you want to include.
  3. Or select the header checkbox to mark all visible contacts.

Once selected, GoHighLevel will display bulk action options above the table or in a menu.

Common Bulk Actions in GoHighLevel

Typical operations you can run from the Contacts list include:

  • Update fields such as tags, owner, or custom values
  • Add contacts to a workflow, campaign, or sequence
  • Remove tags or opt contacts out of specific channels
  • Delete unwanted or duplicate records (use carefully)

Always confirm your selection and action details before applying changes to many records at once.

Best Practices for Managing Data in GoHighLevel

To get the most from the revamped Contacts list and SmartLists, follow these guidelines:

  • Use consistent naming: Create standardized tag and SmartList names so your team can quickly understand each segment.
  • Document filters: For complex SmartLists, note the logic in internal documentation or in the list description.
  • Clean data regularly: Use filters to find incomplete or outdated records and update or archive them.
  • Coordinate with automation: Ensure that SmartLists align with your workflows and campaigns inside GoHighLevel.

Over time, a clean and well-structured Contacts database makes it easier to scale your marketing and sales operations.

Additional Resources for GoHighLevel Users

For deeper technical help and official reference material, review the original support article here: GoHighLevel Contacts Revamped List View & SmartLists.

If you want expert guidance on CRM setup, marketing automation, and GoHighLevel implementation strategies, you can explore consulting services at Consultevo.

By mastering the Contacts list view and SmartLists, you unlock some of the most powerful CRM features inside GoHighLevel, helping you organize leads, personalize communication, and grow revenue with less manual effort.

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