GoHighLevel Accessibility Guide

GoHighLevel Accessibility Guide for the Topbar Help Drawer

If you work across multiple tools like ClickUp and GoHighLevel, having accessible in-app help can dramatically improve your daily workflow. This how-to guide explains the accessibility enhancements in the GoHighLevel topbar Help Drawer so you can navigate content easily, understand interface elements, and use the platform more comfortably with assistive technologies.

The features described here are based on the official accessibility update for the Help Drawer and are designed to enhance usability for all users, including those relying on screen readers, keyboard navigation, or improved color contrast.

Overview of GoHighLevel Help Drawer Accessibility

The Help Drawer in GoHighLevel is a side panel that provides contextual help and support content. Recent accessibility enhancements focus on:

  • Clear visual focus states for interactive elements
  • Consistent and readable typography
  • Improved color contrast for text and icons
  • Better keyboard navigation and focus order
  • More predictable screen reader behavior

These improvements are particularly useful for users who navigate GoHighLevel without a mouse, use assistive technology, or prefer higher contrast for readability.

How to Open the GoHighLevel Topbar Help Drawer

Accessing the Help Drawer is the first step to taking advantage of the new accessibility enhancements. Use the following steps:

  1. Sign in to your GoHighLevel account and open any page in the platform.

  2. Look at the top navigation bar (topbar) of the interface.

  3. Locate the Help icon or Help entry in the topbar. This may appear as a question mark or a dedicated Help button, depending on your layout.

  4. Click the Help icon to open the Help Drawer, which will slide in from the side of the screen.

Once the Help Drawer is open, focus and navigation improvements become especially helpful for keyboard users and those using screen readers.

Improved Focus States in the GoHighLevel Help Drawer

One of the primary accessibility enhancements in GoHighLevel is the introduction of clearer focus states. Focus states show which element on the screen is currently selected for interaction.

How Focus States Work in GoHighLevel

When you move through elements in the Help Drawer using the keyboard, you will see a clear outline or highlight around the focused item. This can appear around:

  • Links and buttons in the Help Drawer
  • Search fields or input elements
  • Expandable sections or tabs in help content

These focus states ensure that users relying on keyboard navigation can always identify where they are within the GoHighLevel Help Drawer.

Keyboard Navigation Steps

To use keyboard navigation with the enhanced focus states:

  1. Open the Help Drawer in GoHighLevel from the topbar.

  2. Press the Tab key to move forward through interactive elements.

  3. Press Shift + Tab to move backward through elements.

  4. Press Enter or Space to activate the focused button or link.

  5. Use Esc (Escape) if supported to close the Help Drawer or exit certain active elements.

The enhanced focus visibility makes it significantly easier to track your position as you navigate the GoHighLevel Help Drawer purely with the keyboard.

Color Contrast and Readability in GoHighLevel Help Content

The accessibility update also improves visual clarity within the Help Drawer, particularly around color contrast and text readability.

High-Contrast Elements in the Help Drawer

The color palette of the Help Drawer has been adjusted to provide better contrast between:

  • Text and background colors
  • Icons and surrounding UI elements
  • Active states vs. inactive states

Better contrast makes it easier to read help text, identify interactive controls, and distinguish different sections of GoHighLevel help content, especially for users with low vision or color sensitivity.

Typography and Layout Enhancements

The layout and text styling of the Help Drawer are tuned for accessibility, including:

  • Readable font sizes for primary help text
  • Sufficient line spacing between lines of text
  • Clear separation between headings, paragraphs, and lists

These typographic choices make it more comfortable to consume help content within GoHighLevel for longer periods without eye strain.

Using Screen Readers with the GoHighLevel Help Drawer

The accessibility enhancements are also designed to improve compatibility with screen readers. While specifics may vary by browser and device, the Help Drawer structure aims to:

  • Provide logical reading order for help content
  • Expose clear labels for interactive controls
  • Make sections and headings navigable through screen reader shortcuts

When you open the Help Drawer in GoHighLevel, your screen reader should recognize the panel as a distinct area, allowing you to move between headings, links, and controls using standard screen reader navigation keys.

Recommended Practices for Screen Reader Users

To navigate the Help Drawer more efficiently with a screen reader:

  1. Open the Help Drawer from the GoHighLevel topbar.

  2. Use your screen reader’s heading navigation commands to jump between major sections.

  3. Use link navigation commands to move between help topic links.

  4. Rely on focus indicators described by the screen reader when interacting with buttons and controls.

These enhancements help ensure that GoHighLevel remains usable for a wide range of assistive technologies.

Best Practices for Working With the GoHighLevel Help Drawer

To get the most from the accessibility enhancements, consider the following usage tips:

  • Keep the Help Drawer accessible: Open it on complex pages where you might need frequent guidance.
  • Use keyboard shortcuts: Practice using Tab, Shift + Tab, Enter, and Esc to move quickly through help content.
  • Leverage headings: Within the Help Drawer, use headings to scan and locate the help topics you need.
  • Adjust zoom: If you need larger text, use your browser zoom while keeping an eye on how content reflows.

Following these practices will help you navigate GoHighLevel support resources efficiently while benefiting from the improved accessibility design.

Where to Learn More About GoHighLevel Accessibility

To explore detailed notes about this specific accessibility release for the Help Drawer, you can review the original documentation provided by the platform.

By understanding and using these accessibility enhancements, you can make your daily work in GoHighLevel more efficient, more comfortable, and more inclusive for every member of your team.

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