GoHighLevel Conditional Logic Guide

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How to Use GoHighLevel Conditional Logic in Forms and Surveys

GoHighLevel makes it easy to build advanced forms and surveys with conditional logic, even if you are more familiar with tools like ClickUp or other SaaS platforms. This step-by-step guide explains how to enable, configure, and manage Conditional Logic V2 so you can control which questions appear based on your visitors’ answers.

By the end of this tutorial, you will know how to:

  • Turn on conditional logic for any form or survey
  • Create rules that show or hide specific questions
  • Use multiple conditions on the same field
  • Organize and troubleshoot your logic settings

What Is GoHighLevel Conditional Logic V2?

Conditional Logic V2 in GoHighLevel allows you to dynamically show or hide form and survey elements according to a respondent’s previous responses. This helps you create personalized experiences, shorten forms, and increase completion rates.

Here are common use cases:

  • Show extra questions only to qualified leads
  • Hide irrelevant questions based on earlier answers
  • Ask follow-up questions when a specific option is selected
  • Simplify surveys so users only see what matters to them

Accessing Forms and Surveys in GoHighLevel

Before you can add conditional logic, you need to open the correct builder inside GoHighLevel.

  1. Log in to your GoHighLevel account.

  2. From the left sidebar, go to Sites.

  3. Choose either Forms or Surveys, depending on what you want to build.

  4. Open an existing form/survey or click to create a new one.

You must be in the latest builder interface that supports Conditional Logic V2. Once there, you can start configuring rules for your questions.

Enabling GoHighLevel Conditional Logic on a Field

Conditional Logic V2 is applied on a per-field basis. You set visibility rules for each question you want to control inside your GoHighLevel form or survey.

  1. In the form or survey builder, click on the field (question) you want to show or hide conditionally.

  2. Locate the Conditional Logic or Logic section in the field settings panel.

  3. Toggle the setting to enable conditional logic for that specific field.

  4. Once enabled, you will see options to add one or more conditions that determine when this field appears.

Understanding GoHighLevel Conditional Logic Rules

Each field in GoHighLevel can have one or multiple logic rules. A rule is made up of three core parts:

  • Trigger field – The previous question whose answer controls the logic.
  • Operator – How the answer is evaluated (for example, equals, not equals, contains).
  • Value – The specific choice, text, or value that must match for the rule to activate.

You also choose what happens when the rule is true:

  • Show this field
  • Hide this field

This design lets you build highly targeted question flows inside your GoHighLevel forms and surveys.

How to Create a Basic Conditional Logic Rule

Follow these steps to build a simple rule that shows a question only when a user picks a certain answer.

  1. Select the field you want to control (the dependent field).

  2. Enable conditional logic in the field settings.

  3. Click Add Condition or similar to insert a new rule.

  4. Choose the trigger question from the dropdown list of existing fields.

  5. Select an operator such as is, is not, or contains.

  6. Enter or select the value that should cause this field to appear.

  7. Set the action to Show when the condition is met.

  8. Save the field and test your form or survey to confirm the logic works as intended.

Advanced GoHighLevel Conditional Logic: Multiple Conditions

Conditional Logic V2 in GoHighLevel also supports complex scenarios using multiple conditions on the same field. This is useful when a question should only appear when several criteria are met.

Combining Conditions with AND / OR Logic

You can typically configure how multiple rules interact with each other:

  • AND – All conditions must be true.
  • OR – At least one condition must be true.

To build multi-condition logic:

  1. Add the first condition as usual.

  2. Click to add another condition to the same field.

  3. Specify whether you want an AND or OR relationship between the rules.

  4. Configure each additional condition with its own trigger field, operator, and value.

Examples of Advanced Logic in GoHighLevel

  • Show a pricing question only if the user selects a specific service AND indicates they are ready to buy.

  • Reveal an upsell question if the user chooses any premium option OR indicates a high budget.

  • Hide a block of questions when someone chooses a disqualifying answer, such as "Not interested".

Best Practices for GoHighLevel Conditional Logic Setup

To keep your forms and surveys easy to manage, follow these practical tips.

Plan Your Logic Before Building

Sketch your question flow outside of GoHighLevel first. This could be on paper, in a diagram tool, or in a project management app. Decide:

  • Which questions are always visible
  • Which questions are optional or follow-up
  • What answers should trigger additional questions

Use Clear Field Labels

Give each field a descriptive label so you can quickly identify it when setting conditions. This helps prevent mistakes when selecting trigger questions.

Avoid Overly Deep Logic Chains

While GoHighLevel can handle many conditions, very long chains of dependent fields can be hard to debug. When possible:

  • Group related questions together
  • Limit the number of steps in any one logic path
  • Test each section separately

Test Your GoHighLevel Form or Survey Thoroughly

After configuring conditional logic:

  • Use the preview mode to simulate answers
  • Try multiple answer combinations
  • Verify that every field appears or hides exactly when expected
  • Have a colleague or test user complete the form to spot missed scenarios

Troubleshooting Conditional Logic Issues in GoHighLevel

If your fields are not showing or hiding correctly, check the following common issues:

  • Incorrect trigger field: Make sure the condition references the correct question.
  • Value mismatch: Confirm the value in your rule exactly matches the answer text or option.
  • Operator problems: Try switching between equals, not equals, or contains where appropriate.
  • Order of questions: The trigger field should appear before the dependent field in the form.
  • Conflicting rules: Remove or adjust overlapping conditions that contradict each other.

If problems persist, compare your setup with the official documentation for Conditional Logic V2 in GoHighLevel, available at this support article.

Where to Learn More Beyond GoHighLevel Docs

To expand your automation and funnel strategies around GoHighLevel, you can also explore external resources that cover implementation, optimization, and real-world use cases. For example, the team at Consultevo shares insights on CRM setups, marketing automation, and workflow design that pair well with advanced form logic.

Conclusion: Build Smarter Forms with GoHighLevel

Using Conditional Logic V2 in GoHighLevel, you can transform basic forms and surveys into intelligent flows that adapt to each respondent. By enabling logic on key fields, defining clear rules, and testing thoroughly, you create streamlined experiences that capture better data and improve conversions.

Start by applying simple conditions to your highest-traffic forms. Once those are working reliably, layer in more advanced multi-condition rules to fully unlock the power of GoHighLevel conditional logic.

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