Fix Facebook Pages in GoHighLevel

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Fix Facebook Multi-Page Issues in GoHighLevel

If your Facebook pages are not syncing correctly in GoHighLevel and you are comparing workflows to tools like ClickUp, this step-by-step guide will walk you through how to diagnose and fix the most common problems. You will learn how to properly reconnect Facebook, adjust Business Integrations, and confirm the right permissions so your GoHighLevel account can access every page you expect.

This how-to article is based on the official Facebook multi-page troubleshoot instructions and is tailored to help you move quickly from error to resolution.

Common Facebook Page Issues in GoHighLevel

When Facebook is connected but your pages do not appear or behave correctly inside GoHighLevel, the problem is usually related to permissions or a partial connection. Typical symptoms include:

  • A Facebook page is missing from the list in your GoHighLevel account.
  • The wrong page is selected or connected to a location.
  • You see duplicate pages or old pages that should no longer be active.
  • Messages or leads are not syncing into the GoHighLevel conversations area.

The sections below explain exactly how to fix each of these situations using your Facebook profile and Business Integrations panel.

Prerequisites Before Troubleshooting GoHighLevel

Before changing any settings, confirm the following basics. Without these, GoHighLevel cannot read or manage your Facebook pages properly:

  • You must be logged into the correct Facebook profile that owns or manages the pages.
  • Your Facebook role on each page must be Admin or a role with full management permissions.
  • You must know which specific pages you want to manage inside GoHighLevel.
  • Your browser cache should be cleared if you recently changed roles or permissions.

Once these items are confirmed, follow the step-by-step troubleshooting process.

Step 1: Remove the Existing Facebook Connection for GoHighLevel

The first step is to reset the integration so you can give GoHighLevel a fresh, complete set of permissions.

Open Facebook Business Integrations

  1. Log into the Facebook profile that owns or manages your pages.
  2. Click your profile image and open Settings & privacy, then Settings.
  3. In the left-hand menu, select Security and login or the area where Business Integrations is listed.
  4. Click Business Integrations to see all apps connected to your Facebook profile.

Remove the GoHighLevel Integration

  1. Find the app entry that corresponds to GoHighLevel. It may appear with your sub-account or agency-related name.
  2. Check the box next to this integration.
  3. Click Remove.
  4. When prompted, confirm that you want to remove the app and its permissions from your profile.

Removing this entry does not delete your Facebook pages or your GoHighLevel account; it only clears the old connection so you can reconnect with the correct permissions.

Step 2: Reconnect Facebook Pages to GoHighLevel

After removing the integration, reconnect Facebook to GoHighLevel so you can select every page you want to use.

Start the New Connection in GoHighLevel

  1. Log into your GoHighLevel account.
  2. Navigate to the specific Location where you want to connect Facebook pages.
  3. Go to Settings for that location.
  4. Click on the Integrations or Social tab where Facebook connections are managed.
  5. Click Connect or Reconnect to Facebook.

Grant Full Permissions During Facebook Login

Facebook will prompt you to log in and review permissions for GoHighLevel. This is a critical step:

  1. Log in with the correct Facebook profile that is an Admin on all required pages.
  2. When Facebook asks which pages the app can access, select All current and future pages when possible, or carefully select every page you want to use with GoHighLevel.
  3. Do not limit permissions only to a subset of pages if you manage multiple brands or locations and may add more later.
  4. Confirm that manage_pages, read_messages, and related permissions are all allowed for GoHighLevel.

Once confirmed, you will be redirected back to the location settings screen in GoHighLevel, where your pages should now be available for selection.

Step 3: Select the Correct Page in Each GoHighLevel Location

With the integration reconnected, you must map each location to the correct Facebook page.

  1. In your GoHighLevel location, remain in the Settings > Integrations area.
  2. Find the section labeled Facebook or Facebook & Instagram.
  3. Use the dropdown list to select the exact page you want associated with this location.
  4. Click Save or Update to store your choice.

If you operate multiple locations, repeat these steps for each location so every one is mapped to the correct page.

Step 4: Verify the Facebook Multi-Page Sync in GoHighLevel

After connecting and selecting the pages, verify that everything works as expected.

Check Page List and Messaging

  • Confirm all expected pages now appear in the integration dropdowns.
  • Open the Conversations area in your GoHighLevel location and send a test message to the connected Facebook page from a separate Facebook account.
  • Verify that the message arrives in GoHighLevel and that you can reply from within the platform.

Confirm No Duplicate or Wrong Pages

  • Make sure there are no duplicate entries for the same page.
  • If an old or unwanted page shows up, verify your role on that page inside Facebook and remove it or change roles as needed.
  • Return to Business Integrations in Facebook if you need to adjust which pages GoHighLevel can access and then repeat the reconnect steps.

Advanced Troubleshooting for GoHighLevel Facebook Pages

If issues persist after a clean reconnect, use these additional checks to ensure the integration between Facebook and GoHighLevel is fully functional.

Confirm Facebook Page Roles

  1. On Facebook, open the page you want to connect.
  2. Go to Settings for that page.
  3. Open Page roles or New Pages experience settings, depending on your layout.
  4. Verify that your profile is listed as an Admin or has full control.
  5. If not, ask an existing admin to update your role and then repeat the GoHighLevel reconnect process.

Use a Clean Browser Session

  • Log out of all Facebook tabs and windows.
  • Clear your browser cache and cookies.
  • Open a new private or incognito window.
  • Log into Facebook with the correct profile, then log into GoHighLevel and repeat the integration steps.

When to Contact Support for GoHighLevel Facebook Issues

If you have:

  • Removed and re-added the Business Integration,
  • Granted all required permissions,
  • Selected the correct pages in each location, and
  • Verified your Facebook page roles,

but you still cannot see the right pages in GoHighLevel, it may be time to contact support.

You can review the original instructions at this official Facebook multi-page troubleshoot article. For broader strategy, optimization, and configuration help with your CRM stack, you can also consult experts at Consultevo.

Summary: Restoring Reliable Facebook Sync in GoHighLevel

Fixing missing or incorrect Facebook pages in GoHighLevel usually comes down to three actions: removing the old Business Integration, reconnecting Facebook with full permissions, and carefully mapping each location to the correct page. By following the steps in this guide, you can restore reliable syncing of conversations and page data so your team can manage messages and leads from one central place.

Repeat these steps whenever you add new pages to your Facebook account or notice that a newly created page does not appear inside your GoHighLevel locations.

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