How to Customize Your GoHighLevel App

How to Promote and Customize Your GoHighLevel White‑Label Mobile App

If you manage agencies or SaaS inside GoHighLevel and organize your work in tools like ClickUp, this step‑by‑step guide will show you exactly how to promote, configure, and customize your white‑label mobile app for clients.

The white‑label mobile app lets your users access their accounts under your brand on iOS and Android. Below, you will learn how it works, how billing is handled, and how to customize the app so it matches your visual identity and client experience.

Understanding the GoHighLevel White‑Label Mobile App

The white‑label mobile app feature in GoHighLevel allows you to offer the official mobile app under your own brand. Instead of your clients seeing the GoHighLevel name, they see your company name, colors, and assets.

Key points about the feature:

  • The app is available on both iOS and Android stores.
  • It is tied to your agency account and your SaaS product if you offer one.
  • Branding is controlled from your agency settings.
  • Clients log in using their existing account credentials.

Once enabled, the white‑label app becomes a strong part of your overall GoHighLevel offering and helps you reinforce your brand across devices.

Requirements for Activating the GoHighLevel White‑Label App

Before you promote or customize the app, make sure you meet the system requirements described in the GoHighLevel documentation.

  • Have an active agency account with the required plan level.
  • Enable the mobile app add‑on or the relevant SaaS configuration.
  • Be prepared with core branding elements such as logos, colors, and app name.
  • Make sure you understand how usage and billing work for your agency and sub‑accounts.

Checking these items first will make the rest of the GoHighLevel setup and promotion process much smoother.

How Billing Works for the GoHighLevel Mobile App

Billing for the white‑label app is managed at the agency level inside GoHighLevel. The platform charges your agency for access to the mobile app feature, and you can then decide whether to bundle this into your SaaS plan, mark it up, or include it as a premium add‑on.

Typical billing considerations:

  • Monthly fee or usage fee charged by the platform to your agency.
  • Your own pricing strategy for clients and SaaS users.
  • Clear communication of mobile app value inside your offer pages.

Always review current billing details in your GoHighLevel agency settings and in the official help article at this external guide so you stay aligned with any updates.

Step‑by‑Step: Configure Your GoHighLevel White‑Label Mobile App

Once your account is eligible, you can configure the key components of your white‑label app. Follow these steps from inside your GoHighLevel agency dashboard.

Step 1: Access the GoHighLevel Agency Settings

  1. Log in to your agency account.
  2. Navigate to the main agency settings area from the left‑hand menu.
  3. Locate the section dedicated to the mobile app or white‑label app.

This section is where you will upload branding assets and define how the app appears to your clients.

Step 2: Set Your App Name and Basic Branding

  1. In the white‑label mobile app settings, enter the app name that you want to appear in the app stores and on user devices.
  2. Add a short description or tagline if the configuration area allows it.
  3. Confirm the primary language and any region settings as described in the GoHighLevel documentation.

Choose a name that is consistent with your main brand and clearly linked to your GoHighLevel‑powered services.

Step 3: Upload Your Logos and Icons

The visual identity of your GoHighLevel mobile app is driven by the logos and icons you upload.

  1. Prepare logo files in the recommended sizes and formats.
  2. Upload the main app icon that will show in iOS and Android lists.
  3. Upload any additional logo or splash screen assets required in the setup page.
  4. Preview how each asset will appear inside the app and on login screens.

Follow the size specifications exactly so the logo does not appear stretched or blurry on different devices.

Step 4: Configure Colors and Brand Styling

Next, align the app’s color scheme with your current brand guidelines.

  1. Enter your primary brand color using a HEX code.
  2. Set secondary or accent colors if the GoHighLevel interface provides those options.
  3. Confirm text and background contrasts are accessible and easy to read.

A consistent color palette reinforces your brand and makes it clear that the GoHighLevel app is an integrated part of your broader service, not a disconnected tool.

Step 5: Review User Experience and Login Flow

Use the preview tools in the GoHighLevel white‑label configuration area to see what the first screens will look like for your clients.

  1. Check the login screen with your logo and primary colors.
  2. Review any custom text or instructions if the interface allows customization.
  3. Make sure navigation labels and key action buttons are easy to understand.

Adjust your branding or copy to improve clarity before you start promoting the app to your user base.

How to Promote Your GoHighLevel White‑Label Mobile App

Once the white‑label app is ready, you can begin actively promoting it to clients and SaaS users. Promotion should highlight the convenience and the branded experience they get by installing the app.

Create Clear Download Instructions

Provide simple, actionable steps so users can install the app with no confusion.

  • Share direct links to the app in the iOS and Android stores if available.
  • Include screenshots of the login screen showing your logo.
  • Add a brief explanation of what users can do inside the app, such as managing leads, viewing pipelines, or responding to conversations.

Place these instructions in your onboarding emails, welcome pages, and member areas.

Embed Promotion in Your Onboarding Workflows

Your GoHighLevel account likely already manages onboarding sequences for new clients. Integrate mobile app promotion into these workflows so every new user hears about it automatically.

  • Add a step in your email or SMS automation that highlights the mobile app.
  • Include short video clips or GIFs demonstrating navigation.
  • Mention the app during onboarding calls and strategy sessions.

This ensures consistent promotion without extra manual work for your team.

Position the App as Part of Your GoHighLevel‑Powered SaaS

If you sell SaaS packages built on GoHighLevel, frame the mobile app as a core pillar of the offer.

  • Include mobile access as a named feature on your pricing pages.
  • Show how the app supports faster response times and better client communication.
  • Offer the app as an upgrade or bonus for higher‑tier plans.

By tying the app directly to your core SaaS benefits, you increase perceived value and make your GoHighLevel solution more competitive.

Best Practices for Managing Your GoHighLevel Mobile App

After launch, continue maintaining and improving the experience for users.

  • Monitor app usage in your account and note which clients use it most.
  • Collect feedback on usability and branding from your top accounts.
  • Update logos and colors when you rebrand your agency.
  • Regularly review the official GoHighLevel help article for any new mobile features or configuration options.

Maintaining a consistent brand presence in the mobile app helps you protect your positioning and strengthen client relationships over time.

Where to Learn More About GoHighLevel White‑Label Features

To dive deeper into the technical details and see the latest screenshots or settings for the white‑label mobile app, refer to the original documentation at this GoHighLevel support article.

If you need help planning offers, pricing, or SaaS structure around your GoHighLevel deployment, you can also review resources and services from Consultevo, which focuses on agencies and marketing operations.

By following these steps and best practices, you can fully customize, launch, and promote your white‑label mobile app inside GoHighLevel, creating a seamless, branded mobile experience that supports your agency and SaaS growth.

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