GoHighLevel Media Storage Guide
If you are moving from tools like ClickUp and want a clear overview of how files are stored, this guide explains exactly how media storage works inside GoHighLevel so you can manage limits, avoid surprises, and keep your account running smoothly.
This how-to walks you through where media is stored, what counts toward limits, and how to handle upgrades or overages based on the GoHighLevel documentation.
How GoHighLevel Media Storage Works
Media storage in GoHighLevel is used whenever you upload or host files inside the platform. Storage applies at the agency level and is shared across sub-accounts, with certain features using their own storage areas.
Understanding where data is stored helps you plan for file limits and control usage across clients.
What Counts Toward GoHighLevel Storage
The following assets generally count toward your total storage usage:
- Images uploaded to funnels, websites, and emails
- Documents and files uploaded in conversations or notes
- Media hosted in certain content libraries or asset managers
- Other uploaded files that are stored on GoHighLevel servers
The detailed rules and current limits can be found in the official help article at the GoHighLevel media storage guide.
What Does Not Count Toward Storage
Some assets may not count directly toward your storage quota, depending on how they are handled inside the platform. Typical examples include:
- Externally hosted video embeds (for example, YouTube or Vimeo)
- Files referenced through external URLs rather than uploaded
- Certain system-generated assets that are not stored as user-uploaded media
Always review the current GoHighLevel policy to confirm exactly what is included or excluded for your plan.
Checking Media Usage in GoHighLevel
To keep your GoHighLevel account healthy, you should regularly monitor how much storage is in use and where the largest files are located.
Step-by-step: View Storage Details
- Log in to your GoHighLevel agency account.
- Navigate to the main agency settings or profile area where account limits are shown.
- Locate the storage or media usage section that summarizes current usage.
- Review total storage used, as well as breakdowns by feature (if available).
If your usage is approaching the defined limit for your GoHighLevel plan, consider deleting unnecessary files or upgrading storage to avoid disruption.
Identify Large Files in GoHighLevel
To understand what is taking the most space, review large or outdated assets:
- Check image and file libraries in funnels and websites.
- Look for unused or duplicate media across sub-accounts.
- Review files attached in conversations and forms that are no longer needed.
By cleaning up these assets, GoHighLevel storage can be optimized without impacting active campaigns.
Managing and Deleting Files in GoHighLevel
Active management of files is essential to keep storage under control, particularly if you host many funnels, websites, or client accounts inside GoHighLevel.
Best Practices for File Management
- Use descriptive file names to quickly identify what can be removed later.
- Organize uploads by client or project in appropriate areas.
- Prefer compressed images when possible to reduce file size.
- Host large, long-term video content on external platforms instead of directly in GoHighLevel.
How to Delete Unneeded Media
- Open the library or section where files are stored (such as the funnel or website asset manager).
- Filter or sort by size or date, if available.
- Select files that are no longer in use in any page, email, or automation.
- Delete the selected media files to free up storage.
- Confirm that key funnels, automations, and email templates still function correctly after deletion.
By following this process regularly, you keep GoHighLevel storage tidy and avoid unnecessary overages.
GoHighLevel Storage Limits and Overage Handling
Each GoHighLevel plan includes a defined storage allocation. When your usage approaches this limit, you may encounter restrictions or require an upgrade.
Understanding Plan-based Limits
Storage allocations in GoHighLevel are tied to your subscription level. Higher plans typically provide:
- More total media storage for agency and sub-accounts
- Greater flexibility for asset-heavy funnels and memberships
- Room for growth as you add more clients
Review the current plan details and any add-ons described in the GoHighLevel documentation to understand your exact limit.
What Happens When You Reach the Limit
When media storage usage reaches or exceeds the threshold defined by your GoHighLevel plan, the system may:
- Prevent further uploads until usage is reduced
- Prompt you to remove files or upgrade
- Display warnings or notices about storage capacity
To avoid interruptions, monitor usage and plan ahead for growth.
Upgrading or Adjusting GoHighLevel Storage
If you consistently hit storage limits, it may be time to adjust your approach or upgrade your GoHighLevel plan.
Options to Increase Available Storage
- Audit and delete unnecessary or duplicate files.
- Move large video or archive files to external providers.
- Contact GoHighLevel support or review your billing area for upgrade paths.
- Evaluate whether a higher plan or storage add-on suits your agency growth.
Always balance cost with expected usage so that your GoHighLevel environment remains efficient and scalable.
Optimizing GoHighLevel for Agencies
Agencies running multiple sub-accounts in GoHighLevel should adopt a consistent media policy to protect performance and manage costs.
Create an Internal Media Policy
- Set maximum recommended file sizes for uploads.
- Define when to use external hosting versus local storage.
- Schedule quarterly audits of funnels, websites, and memberships.
- Train team members on how storage works inside GoHighLevel.
These steps reduce risk and help every user handle storage responsibly.
Leverage External Resources
For strategy, automation, and system design beyond storage management, you can work with specialized partners. An example is Consultevo, which focuses on advanced implementations and growth systems.
Conclusion: Keep GoHighLevel Storage Under Control
By understanding how media is counted, where it lives, and how limits are enforced, you can keep GoHighLevel running efficiently for every client account.
Use regular audits, smart hosting choices, and clear internal policies to prevent storage issues before they affect funnels, emails, or automations. For the most current technical details and any plan-specific rules, always refer back to the official GoHighLevel media storage documentation.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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