GoHighLevel Client Portal Guide

GoHighLevel Client Portal Builder Enhancement Pack How-To

The GoHighLevel Client Portal Builder Enhancement Pack gives agencies a powerful way to organize client-facing content in one place, similar to how ClickUp centralizes project data. With this pack, you can add client updates, embed widgets, and fine-tune the layout so your customers get a clear, branded experience every time they log in.

This step-by-step guide walks you through enabling the enhancement pack, understanding the included folders and templates, and customizing page content, widgets, and updates for your clients inside GoHighLevel.

What the GoHighLevel Client Portal Enhancement Pack Includes

The enhancement pack is delivered as a collection of assets in your agency account. These are designed to help you quickly launch a full-featured portal for your clients.

Once installed, you will receive:

  • A dedicated folder named ClientPortal
  • A reusable template named _ClientPortal_Template
  • One or more preconfigured portal pages under the ClientPortal folder

All of these pieces work together inside the GoHighLevel websites area so you can edit them visually and match them to your agency’s brand.

How to Access the GoHighLevel Client Portal Folder

After the pack has been added to your account, follow these steps to find the assets:

  1. Log in to your GoHighLevel account at sub-account or agency level, depending on your setup.
  2. From the left navigation, go to Sites or Websites (naming can vary slightly by interface version).
  3. Locate the folder named ClientPortal in your list of website folders.
  4. Open the ClientPortal folder to see the included pages and the _ClientPortal_Template.

The template is the foundation for new portal pages, and the folder keeps everything related to your client portal organized inside GoHighLevel.

Understanding the GoHighLevel Client Portal Template Structure

The _ClientPortal_Template is a website template designed specifically for the enhancement pack. It provides a structured layout that you can reuse for multiple client portals or sections.

Key structural elements include:

  • A main content area for your client updates, dashboards, and information
  • Sections where you can place embedded widgets, such as reports or external app views
  • Header and footer areas that can be branded with your agency logo, colors, and navigation

When you create new pages using this template, the layout is automatically applied, so you maintain visual consistency across your GoHighLevel client portal.

How to Create a New Client Portal Page in GoHighLevel

Use the provided template to build additional pages for different services or client segments.

  1. Go to the ClientPortal folder in your GoHighLevel Sites or Websites area.
  2. Click to create a new page or funnel step, depending on the interface version.
  3. Select the _ClientPortal_Template as the base template for the new page.
  4. Name the page according to its purpose, such as SEO Dashboard, Reporting Hub, or Onboarding.
  5. Open the page in the visual builder to start customizing content and layout.

Using the template ensures that any new page you create will fit seamlessly into the rest of the GoHighLevel client portal experience.

Customizing Client Updates in Your GoHighLevel Portal

The enhancement pack enables you to highlight important client updates in a consistent format. This helps your clients quickly see what has changed since their last login.

Editing the Client Updates Section in GoHighLevel

  1. Open the portal page you want to edit from the ClientPortal folder.
  2. In the visual builder, locate the Client Updates section or widget area.
  3. Click the text or content blocks to edit recent updates, deliverables, or milestones.
  4. Use bullet points or short paragraphs to keep updates easy to scan.
  5. Save and publish the page so your clients can see the new information the next time they log in.

By consistently updating this section, you reinforce transparency and help your GoHighLevel clients stay informed.

Adding and Configuring Widgets in GoHighLevel Client Portal

Widgets let you embed dashboards, reports, forms, or external tools within your GoHighLevel client portal pages. This creates a single place for clients to access all their key resources.

Types of Widgets You Can Add

Depending on your account configuration and integrations, the enhancement pack layout can support widgets such as:

  • Analytics or performance dashboards
  • Client feedback or support request forms
  • Embedded third-party tools that expose client data
  • Video walkthroughs or training modules

How to Insert Widgets in a GoHighLevel Portal Page

  1. Open a portal page in the GoHighLevel visual website builder.
  2. Find the section reserved for widgets, often labeled as a widget area or column.
  3. Drag the relevant element (such as HTML, iframe, form, or custom code) into that section.
  4. Paste your widget embed code or configure the built-in element settings.
  5. Adjust spacing, alignment, and styling to match the rest of the portal.
  6. Save changes and test the widget from a client’s perspective.

Embedding widgets directly into your GoHighLevel portal ensures clients do not have to jump between different platforms to review their data.

Best Practices for Organizing Your GoHighLevel Client Portal

To get the most from the Client Portal Builder Enhancement Pack, plan your content and navigation before inviting clients into the portal.

Structuring Pages and Folders in GoHighLevel

  • Keep all portal-related pages inside the ClientPortal folder for easy management.
  • Use consistent naming conventions for pages, such as [Client Name] Portal or [Service] Hub.
  • Limit top-level navigation items so clients can quickly find the most important sections.

Maintaining a Clear Client Experience

  • Update the client updates section regularly so it serves as a true activity log.
  • Group widgets logically (for example, performance widgets together and support tools together).
  • Ensure that the branding on the portal pages matches your main GoHighLevel funnels and websites.

These practices help your GoHighLevel portal feel polished and professional, which can improve client satisfaction and retention.

Where to Learn More About the GoHighLevel Enhancement Pack

If you need deeper technical information about the Client Portal Builder Enhancement Pack, refer to the official documentation.

Use these resources alongside the steps in this guide to fully implement and customize the Client Portal Builder Enhancement Pack for your agency inside GoHighLevel.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

Scale GoHighLevel

“`

Verified by MonsterInsights