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Secure GoHighLevel Login with 2FA

Secure GoHighLevel Login with Two-Factor Authentication

If you manage client accounts in ClickUp and other tools, protecting your GoHighLevel login with two-factor authentication (2FA) is essential. This step-by-step guide explains how to enable and use an authenticator app, so you can keep your account safe with time-based one-time passwords (TOTPs).

By the end of this tutorial, you will know how to configure an authenticator app, verify your code, and understand how 2FA in GoHighLevel works behind the scenes.

What Is Two-Factor Authentication in GoHighLevel?

Two-factor authentication adds a second layer of security on top of your regular password. When 2FA is enabled in your GoHighLevel account, you must enter:

  • Your usual email and password
  • A 6-digit code generated by an authenticator app

These codes are Time-based One-Time Passwords (TOTPs). They are generated locally on your phone from a secret key that only you and the GoHighLevel platform know.

Requirements to Use the GoHighLevel Authenticator Flow

Before you enable 2FA with an authenticator app, make sure you have:

  • An active GoHighLevel user account with valid login credentials
  • A smartphone or tablet that can install an authenticator app
  • A stable internet connection for the initial setup

Once configured, the authenticator app generates codes offline, so you will not need internet every time you log in to GoHighLevel.

Recommended Authenticator Apps for GoHighLevel

To use TOTP-based 2FA, you must install a compatible authenticator app. GoHighLevel supports standard authenticator applications, including:

  • Google Authenticator
  • Authy
  • Microsoft Authenticator
  • 1Password (authenticator feature)
  • LastPass Authenticator

Any application that can scan a QR code and generate a 6-digit TOTP will work with GoHighLevel.

How to Enable 2FA Authenticator in GoHighLevel

Follow these steps to turn on authenticator-based 2FA for your GoHighLevel user account.

Step 1: Sign In to Your GoHighLevel Account

  1. Open your browser and go to your usual GoHighLevel login page.

  2. Enter your email address and password.

  3. Click the button to sign in and access your dashboard.

Step 2: Open Your GoHighLevel User Settings

  1. Once logged in, locate your profile icon or user menu (typically in the upper-right corner).

  2. Click it and select the Settings or Profile section for your user account.

  3. Look for the Security or Two-Factor Authentication area inside your GoHighLevel user settings.

Step 3: Choose Authenticator App as Your 2FA Method

  1. In the Two-Factor Authentication section, you will see options for securing your login.

  2. Select the option to enable 2FA with an Authenticator App.

  3. GoHighLevel will generate a unique QR code and a secret key associated with your user account.

Step 4: Scan the GoHighLevel QR Code with Your Authenticator App

  1. Open your chosen authenticator app on your mobile device.

  2. Tap the option to add a new account. This may be labeled as “+” or “Scan a QR code”.

  3. Use your phone camera to scan the QR code displayed in your GoHighLevel 2FA settings.

  4. If your app cannot scan the code, choose the option to enter a key manually and copy the secret key provided on the screen.

After scanning or entering the key, the authenticator app will start showing a 6-digit TOTP that refreshes every 30 seconds.

Step 5: Confirm Your Authenticator App in GoHighLevel

  1. Look at the 6-digit code shown in your authenticator app for the GoHighLevel entry.

  2. Return to the GoHighLevel 2FA setup page.

  3. Type the current 6-digit code into the verification field.

  4. Click Verify or Confirm to complete the setup process.

If the code is accepted, 2FA via authenticator app is now active for your GoHighLevel login.

How GoHighLevel Authenticator Codes Work

GoHighLevel uses standard TOTP security. When you first scan the QR code, your authenticator app receives a shared secret key. From that point on, both your device and the platform perform the same time-based calculation to generate matching codes independently.

Key points:

  • The authenticator app never sends the secret key back to GoHighLevel after setup.
  • Codes change automatically every 30 seconds.
  • You only need to enter the current code at login; no separate confirmation link is required.

Logging In with 2FA Enabled in GoHighLevel

After you configure 2FA, the daily login flow slightly changes:

  1. Go to your normal GoHighLevel login page.

  2. Enter your email and password.

  3. When prompted, open your authenticator app.

  4. Locate the GoHighLevel entry and read the current 6-digit code.

  5. Type the code into the 2FA field and submit.

If the code is correct and not expired, you will be signed in to your GoHighLevel account.

Tips for Managing Your GoHighLevel 2FA Setup

  • Backup your device: If you change or lose your phone, you may lose access to your authenticator codes.
  • Use multi-device apps: Some authenticator apps, like Authy, support secure backups and multi-device sync.
  • Keep your time accurate: Ensure your phone time is set automatically; incorrect time can cause TOTP failures.

Troubleshooting Common GoHighLevel 2FA Issues

  • Code not accepted: Wait for the next 30-second cycle and enter the new code; also check your device time.
  • Cannot scan QR code: Use the manual key entry option provided on the GoHighLevel 2FA page.
  • Lost device: Contact your GoHighLevel account administrator or support team to help you regain access.

More Resources on GoHighLevel Security

For additional technical details and screenshots of the authenticator process, review the official support documentation on the GoHighLevel help portal: GoHighLevel Authenticator App Support for 2FA.

If you want expert help building secure automation and workflows around your CRM and marketing stack, including GoHighLevel deployments, you can explore consulting services at Consultevo.

By enabling authenticator-based 2FA and following these best practices, you significantly reduce the risk of unauthorized access and keep your GoHighLevel data more secure.

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