How to Use the GoHighLevel Payment Received Workflow Trigger
In this guide, you will learn how to configure the Payment Received workflow trigger in GoHighLevel to automate actions whenever a payment is collected. Even if you use other project tools like ClickUp to manage tasks, setting up this trigger in GoHighLevel ensures your payments instantly kick off the right automations.
The Payment Received trigger lets you respond immediately to successful payments from invoices, orders, or subscriptions. You can then send emails, update contacts, add tags, or start other workflows without manual work.
What the GoHighLevel Payment Received Trigger Does
The Payment Received trigger in GoHighLevel starts a workflow when a payment is recorded against a specific object. It currently supports payments related to:
- Invoices created in the system
- Orders placed through funnels or websites
- Subscriptions for recurring products or services
When configured, the trigger listens for successful payments and immediately enrolls the related contact into the workflow that you design.
Where to Find the Payment Received Trigger in GoHighLevel
To locate and add the Payment Received trigger inside your GoHighLevel account, follow these steps:
- Log in to your GoHighLevel sub-account.
- Navigate to Automation in the left-hand menu.
- Open the Workflows section.
- Create a new workflow or edit an existing one.
- Click Add New Workflow Trigger.
- From the list of triggers, select Payment Received.
Once selected, the trigger configuration panel will appear, allowing you to define the exact payment conditions that should enroll a contact into the workflow.
Configuring the GoHighLevel Payment Received Workflow Trigger
After you add the trigger, you must select what type of payment will start the workflow. The trigger is organized around three main objects:
- Invoice
- Order
- Subscription
Each object type has its own group of filters and conditions.
GoHighLevel Trigger Type: Invoice
Use the Invoice option when you want the workflow to start after an invoice is paid.
Key settings include:
- Object Type: Choose Invoice.
- Payment Status: Typically you will use Paid or other available successful statuses.
- Invoice Filters: Depending on your account, you may be able to narrow by invoice properties such as specific invoice IDs or other invoice-related details.
Example use cases:
- Send a “Thank you for your payment” email when an invoice is fully paid.
- Apply a “Client – Active” tag when a first invoice payment is received.
- Notify your team internally each time a high-value invoice is closed.
GoHighLevel Trigger Type: Order
Select the Order object when you want the workflow to start based on an order payment from a funnel or website.
Key settings include:
- Object Type: Choose Order.
- Payment Status: Filter for successful statuses such as Paid.
- Order Source: Limit the trigger to orders created from a particular funnel or website.
- Order Filters: Narrow the trigger based on specific products or order-level conditions.
Example use cases:
- Start an onboarding sequence when a new course order is paid.
- Send an order confirmation email including access instructions.
- Trigger an upsell or cross-sell sequence based on the purchased product.
GoHighLevel Trigger Type: Subscription
Choose the Subscription object type when you want to react to payments on recurring subscriptions.
Key settings include:
- Object Type: Select Subscription.
- Payment Status: Target successful subscription charges.
- Subscription Filters: Focus on specific subscription products or plans.
Example use cases:
- Send a welcome email when a new subscriber’s first payment succeeds.
- Update a contact’s custom field with the active subscription plan.
- Trigger reminders or bonuses after certain billing cycles are completed.
How to Build a Workflow Around the GoHighLevel Trigger
Once the Payment Received trigger is set, you can design the rest of your workflow in GoHighLevel with actions, conditions, and delays. The basic structure usually looks like this:
- Add a Filtered Payment Received Trigger
Configure it for invoice, order, or subscription and set the appropriate filters so only relevant payments start the workflow. - Send a Confirmation Message
Use email or SMS actions to confirm the successful payment and share any important details. - Update Contact Records
Add tags, update custom fields, or move the contact to a different pipeline stage. - Start or Stop Other Automations
Use actions to add the contact to other workflows or remove them from sequences that are no longer relevant. - Notify Your Team
Send internal notifications or assign tasks based on the payment event.
Best Practices for Using the GoHighLevel Payment Trigger
To get reliable results from your automations, keep these points in mind:
- Use specific filters so the workflow runs only when the right kind of payment is received.
- Test with a small transaction or test payment to verify your workflow behaves as expected.
- Organize your workflows with clear names that include the object type, such as “Payment Received – Order – Course A”.
- Avoid overlapping triggers by clearly deciding whether a payment should start just one workflow or multiple workflows.
- Monitor automation logs to confirm that contacts are being enrolled and processed correctly.
Limitations and Notes for GoHighLevel Payment Received
When using the Payment Received workflow trigger in GoHighLevel, be aware of the following notes, based strictly on the documented behavior from the platform’s help center:
- The trigger is specifically tied to the three object types: invoices, orders, and subscriptions.
- The trigger depends on payment status updates, so only successful payment events that meet your filters will fire the workflow.
- Available filter options and exact labels can vary as GoHighLevel updates the platform interface over time.
For the most precise, up-to-date information, always check the original documentation for this feature on the official help center.
More Resources on GoHighLevel Automation
If you need deeper help implementing complex automations around payments, funnels, and follow-up campaigns, you can review additional resources and services:
- Visit the official Payment Received trigger documentation on the GoHighLevel help center: Workflow Trigger: Payment Received.
- Explore consulting and implementation support for advanced automation setups at Consultevo.
By correctly configuring the Payment Received workflow trigger in GoHighLevel, you ensure that every successful payment automatically starts the right follow-up steps, improving customer experience and reducing manual work for your team.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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