How to Cancel Location Subscriptions in GoHighLevel

If you manage multiple client accounts in GoHighLevel and also use tools like ClickUp to organize your agency workflows, it is critical to know how to cleanly cancel location subscriptions without disrupting client access. This guide walks you step by step through canceling location-level billing from the GoHighLevel agency billing page while preserving your control as the agency owner.

The process is simple but must be done correctly to avoid accidental loss of data or unexpected charges. Follow the instructions below before asking your client to cancel anything on their side.

Before You Cancel a GoHighLevel Location Subscription

Before you remove any subscription from a location, understand how billing and ownership work inside GoHighLevel:

• Agencies can own the billing for locations and manage their plans centrally.
• Each location can have its own plan, add-ons, and usage limits.
• Canceling a location subscription does not automatically delete the location, but it stops future billing for that specific plan.
• You should always confirm contract terms and data requirements with your client before you cancel.

Make sure you have:

• Agency Admin access in your GoHighLevel account.
• Clarity on which specific location subscription you want to cancel.
• Downloaded or backed up any important information if the location will later be removed.

Accessing the GoHighLevel Agency Billing Page

All location subscriptions are controlled at the agency level. To begin, log into your agency account and open the centralized billing area.

1. Sign in to your GoHighLevel agency dashboard.

2. From the left sidebar, click on Agency View if you are not already there.

3. Locate and click the Billing menu option. This opens the agency billing page, where you can see subscriptions for each location.

The billing section shows you active plans, add-ons, usage, and renewal dates for each location under your agency.

Finding the Correct GoHighLevel Location Subscription

Once you are on the agency billing page, you must identify the correct location whose subscription you intend to cancel.

1. On the billing page, look for a list or table showing all locations tied to your GoHighLevel agency account.

2. Use the search or filter (if available) to quickly locate the target location by name or domain.

3. Confirm you have selected the right location by checking key details such as:

   • Location name
   • Client or brand associated with it
   • Current subscription plan
   • Next billing date

Verifying this information helps prevent accidental cancellation of the wrong location’s subscription.

How to Cancel a Location Subscription in GoHighLevel

After you have identified the correct location, you can proceed with canceling its subscription from the agency billing section.

1. Next to the location you want to manage, find the option labeled something similar to Manage Subscription, Edit Plan, or View Details.

2. Click this option to open the subscription details for that specific GoHighLevel location.

3. In the subscription details panel, look for a button or link to Cancel Subscription or Cancel Plan.

4. Click Cancel. You may see a confirmation message outlining what happens when you stop billing for this location.

5. Review the message carefully, then confirm the cancellation.

After confirmation, the location subscription will be marked as canceled. Typically, access continues until the end of the current billing period, but you should confirm the exact behavior in the subscription summary.

What Happens After You Cancel in GoHighLevel

When you cancel a location subscription from your GoHighLevel agency billing page, several important things may occur, depending on your plan and configuration.

• Billing stops for that location at the end of the current paid period.
• The location may move to a limited or inactive state after the period ends, reducing or removing access to premium features.
• Data is usually retained for a time, but you should confirm and export any critical records, funnels, or automations if the account will not be reactivated.

Always verify with your internal policies and any agreements you have with your clients before taking action.

Best Practices When Canceling GoHighLevel Location Plans

To avoid confusion and protect both you and your clients, apply the following best practices when managing location subscriptions in GoHighLevel:

• Communicate in advance: Inform your client before canceling a plan so they understand what will change and when.
• Align with contracts: Ensure the cancellation matches your service agreement and any required notice period.
• Export key data: Download important reports, contacts, and automation settings if the location will be closed.
• Document internally: Track cancellation dates in project tools like ClickUp or your CRM for future reference.
• Verify post-cancellation status: After canceling, double-check the location’s status from the GoHighLevel agency view.

Using GoHighLevel Agency Controls for Subscription Management

Effective agency management in GoHighLevel depends on centralizing billing decisions and maintaining a clear overview of every active location. Use the billing page as your single source of truth for:

• Tracking which clients are still on active subscriptions.
• Identifying locations that should be downgraded or paused.
• Planning renewals and upgrades as client needs evolve.

By keeping this information current, you reduce billing errors and provide a more professional experience for your clients.

Additional Resources for GoHighLevel Users

If you want more detail on this specific process, you can review the official help center documentation here: How to cancel location subscriptions from the agency billing page.

For broader strategic guidance on running an agency with GoHighLevel, including automation, funnels, and system design, consider exploring expert resources at Consultevo, which provides consulting and implementation services for marketing agencies and online businesses.

Summary: Managing GoHighLevel Location Cancellations Safely

Canceling a location subscription from the GoHighLevel agency billing page is a straightforward process when you follow the correct steps:

1. Open the agency view and navigate to the billing page.
2. Locate the correct client location and open its subscription details.
3. Use the cancel option, confirm the action, and review the post-cancellation status.

By centralizing billing decisions, confirming details before you cancel, and communicating clearly with your clients, you can manage GoHighLevel location subscriptions safely and efficiently without unexpected interruptions or data loss.

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