How to View Survey Answers in GoHighLevel

If you are moving from tools like ClickUp or other CRMs, understanding where form and survey responses live in GoHighLevel is essential for smooth workflows and reporting. This guide explains, step by step, how to locate and use survey answers inside your sub-account so your team can follow up quickly and accurately.

Overview: Where Survey Answers Appear in GoHighLevel

When a contact submits a survey created in GoHighLevel, their answers do not stay in the survey builder itself. Instead, responses are stored alongside the contact record so you can view and manage all information in one place.

In GoHighLevel, survey answers are primarily visible in three areas:

• Inside the Submissions section for that specific survey
• Within the Contact record linked to the submission
• Through exports and automation that reference submitted data

The following sections walk through how to access each of these locations step by step.

Accessing Survey Submissions in GoHighLevel

The fastest way to see collected answers is via the survey's own Submissions tab. Use this method when you want a quick, survey-centric view of all responses.

Step 1: Open the Correct GoHighLevel Sub-Account

1. Log in to your GoHighLevel account.
2. Select the sub-account where the survey was created and where the responses were collected.

Survey submissions are always saved inside the sub-account that owns the survey and funnel or website where it was embedded.

Step 2: Navigate to the Survey Builder in GoHighLevel

1. In the left-hand menu, go to Sites.
2. Click Surveys to open the survey builder section.
3. Locate the survey for which you want to see responses.

Use the name of the survey or the associated funnel/page to make sure you select the correct asset in GoHighLevel.

Step 3: Open the Submissions Tab

1. Click on the survey title to open it.
2. Inside the survey editor, locate the Submissions tab.
3. Click Submissions to load all recorded survey answers.

Here you will see a list of the submissions tied to that survey, typically showing basic details such as contact name, email, and submission date, along with the recorded responses to each question.

Viewing Individual Contact Responses in GoHighLevel

Sometimes you need to see survey answers alongside all other information for a person. GoHighLevel keeps responses connected to the contact, so you can review context and history in one place.

Step 1: Open the Contacts Section

1. From the main left-side menu, click Contacts.
2. Use the search bar to find the contact by name, phone, email, or other identifier.

Make sure you are still working inside the same sub-account where the survey submission occurred.

Step 2: Open the Contact Record in GoHighLevel

1. Click on the contact's name to open their profile.
2. Review the timeline and details sections for recent activity.

Survey submissions often appear as part of the contact's activity feed, showing when they submitted a survey related to a funnel, website, or campaign.

Step 3: Review Survey Answer Details

Depending on how the survey and custom fields were configured, GoHighLevel can display answers in different ways:

• Activity Timeline: Shows that the contact submitted a particular survey.
• Custom Fields: If survey questions were mapped to custom fields, those answers will appear in the custom fields section of the contact record.

This setup lets you use survey answers across your GoHighLevel automation, such as workflows, pipelines, and conditional logic in campaigns.

Exporting Survey Answers from GoHighLevel

When you need to analyze data outside the platform, GoHighLevel allows you to extract submissions for reporting or backup.

Export Survey Submissions

1. Go back to Sites > Surveys inside your sub-account.
2. Open the survey and click the Submissions tab.
3. Look for an Export or Download option (commonly CSV).
4. Download the file and open it in your reporting tool or spreadsheet software.

The exported file will typically include each submission as a row and each survey question as a column, giving you a clear, structured view of the data collected in GoHighLevel.

Using GoHighLevel Survey Answers in Automation

Once GoHighLevel has captured survey answers, you can feed that data into automated workflows for follow-up, segmentation, or internal notifications.

Map Survey Questions to Custom Fields

To maximize automation options:

• Ensure survey questions are linked to custom fields within the survey settings.
• These custom fields become available in workflows, triggers, and conditions.

With this configuration, GoHighLevel can automatically filter leads, assign pipeline stages, or add tags based on specific answers.

Trigger Workflows from Survey Submissions

Common automation uses include:

• Sending confirmation emails after a survey is submitted.
• Notifying team members of high-priority responses.
• Moving contacts to different nurture sequences based on answers.

Because survey data is attached to the contact in GoHighLevel, any workflow that references those fields can react dynamically to responses.

Troubleshooting Missing Survey Answers in GoHighLevel

If you do not see expected responses, use these checks:

• Confirm sub-account: Make sure you are in the same sub-account that owns the survey and the page where it is embedded.
• Verify the survey: Open the exact survey used in the funnel or website and check its Submissions tab.
• Check filters: If the submissions view has filters or date ranges, clear or adjust them.
• Review contacts: Search for the contact and confirm the submission appears in their activity timeline.

If answers still appear missing, verify that the survey form is published correctly in the funnel or website and that test submissions are being recorded.

Learn More About GoHighLevel Surveys

To see the original platform documentation about where survey answers show up in GoHighLevel, review the official help article here: GoHighLevel survey answers documentation.

For additional strategy and implementation help with CRM setups, funnel optimization, and automation beyond GoHighLevel, you can also visit Consultevo for consulting and resources.

By understanding exactly where survey answers are stored and how to access them, you can turn every GoHighLevel survey submission into actionable data for your marketing, sales, and service teams.

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