How GoHighLevel Shows Social Planner Disconnected Account Banners
In GoHighLevel, you can monitor social media connection issues inside the Social Planner without leaving the platform or opening ClickUp or other external workspaces. This how-to guide explains when and why the in-app notification banner appears for disconnected accounts and how it behaves as you work with posts.
This article is based on the official GoHighLevel support documentation and focuses on understanding the visual alerts you see in the Social Planner whenever a connected social profile stops working and requires your attention.
What the GoHighLevel Social Planner Banner Does
The Social Planner in GoHighLevel displays an in-app notification banner whenever one or more connected social accounts become disconnected. The goal is to help you quickly identify problems so you can avoid failed or unsent social media posts.
The banner appears at the top of the Social Planner interface and serves as a centralized warning for account connection issues. It is tied specifically to the Social Planner section and does not represent every notification inside the platform; it is focused solely on disconnected social accounts.
When the GoHighLevel Disconnected Banner Appears
The in-app notification banner is triggered only in certain cases related to the connection status of your social media accounts. It is not a generic warning for all problems. Instead, it is designed to appear under the following conditions:
- When at least one connected social media account in Social Planner becomes disconnected.
- When you open Social Planner and GoHighLevel detects a disconnected profile.
- When there are posts already scheduled for an account that has lost its connection.
If all of your accounts are properly connected and working, the banner does not show. It is context-sensitive and appears only when action is needed.
Where the GoHighLevel Notification Banner Shows Up
The banner appears inside the Social Planner area of GoHighLevel, positioned at the top of the screen. It is clearly visible so you can immediately recognize that there is an account issue.
The design is consistent, so each time a social account disconnects, you will see the same style of notification in this location. This helps you quickly associate the banner with connection problems without having to interpret several different warning types.
Sections Affected Inside GoHighLevel Social Planner
The notification banner is visible when you are using the Social Planner features, such as:
- Viewing your social content calendar.
- Reviewing scheduled or drafted posts.
- Managing connected social profiles within the planner interface.
It is meant to alert you at the moment you are working with content, so you can address any disconnection before editing or publishing further posts.
How the GoHighLevel Banner Behaves for Disconnected Accounts
The behavior of the notification banner is tied directly to the status of the affected social accounts. While the source page focuses on the visual alert, you should understand how it behaves over time as you work.
1. Banner Display Logic
GoHighLevel follows a simple logic for showing the banner:
- If there is at least one disconnected account in Social Planner, the banner is shown.
- If all disconnected accounts are reconnected or removed, the banner is hidden.
- If a new account becomes disconnected later, the banner appears again.
This ensures that you are notified only when there is an actual connection issue, helping keep the interface clean while still being informative.
2. Multiple Disconnected Accounts
If you have more than one account disconnected at the same time, the banner still appears as a single notification. It represents the fact that there is at least one profile that needs fixing rather than displaying a separate banner for each one.
The important takeaway is that if any profile used in the Social Planner is disconnected, you should treat the banner as a signal to review all connected social accounts.
Why the GoHighLevel Banner Matters for Your Social Posts
Disconnected social accounts can directly impact your scheduled posts. If a platform connection breaks, your posts may fail to publish. The in-app notification banner inside GoHighLevel is your early-warning system.
By paying attention to the banner, you can:
- Avoid missed or failed scheduled posts.
- Identify which profiles need reconnection before publishing time.
- Maintain a reliable, consistent social media posting flow.
The banner is not only informational; it is a key operational safeguard for agencies and businesses managing multiple brands or profiles through one central Social Planner.
How to Respond When You See the GoHighLevel Banner
When the banner appears, it is a prompt to investigate and fix your social connections. While the exact text of the banner is defined by the system, your general response should follow this workflow:
Step-by-Step Workflow
- Identify the disconnected account
Open the Social Planner area and review which social profiles are marked as disconnected or need reconnection. - Reconnect the affected profile
Use the connection options inside GoHighLevel to reauthorize or reconnect the account with the respective social network. - Verify scheduled posts
Check upcoming scheduled posts associated with the previously disconnected account to ensure they are still set correctly. - Confirm banner removal
Once all accounts are fully reconnected, the banner should disappear automatically when you reload or revisit the Social Planner.
This routine helps you keep your social media automation intact and reduces the risk of content gaps or failures.
Best Practices When Using GoHighLevel Social Planner Notifications
To make the most of the Social Planner notification banner, consider the following practices:
- Check the Social Planner regularly, especially after updating passwords or permissions on social networks.
- Act on the banner immediately instead of postponing reconnection, so you do not forget before scheduled posts go live.
- Document which team member is responsible for monitoring and resolving disconnection alerts.
Using these practices, the built-in notification system of GoHighLevel becomes an integral part of your social media management routine rather than an occasional warning.
Additional Resources for GoHighLevel Users
To learn more about how the in-app notification banner for disconnected accounts works, you can review the original support article on the official help center here: GoHighLevel Social Planner in-app notification banner for disconnected accounts.
If you need strategic implementation help, CRM configuration services, or broader funnel and automation consulting around GoHighLevel, you can also visit Consultevo for expert guidance.
By understanding how the Social Planner banner functions and responding quickly whenever it appears, you can ensure that your GoHighLevel setup continues to deliver reliable, automated social media publishing for every connected account.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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