How to Find Your GoHighLevel Agency Relationship Number
If you manage multiple client accounts across tools like ClickUp and other platforms, you may occasionally need a unique identifier for support and billing. In your GoHighLevel account, that unique identifier is called the Agency Relationship Number. This short guide walks you step-by-step through where to locate it inside your GoHighLevel dashboard.
Your Agency Relationship Number is used by support to verify your account, connect payments, and troubleshoot agency-level issues. Knowing exactly where to find it will save you time when opening tickets or working with the GoHighLevel team.
What Is the GoHighLevel Agency Relationship Number?
The Agency Relationship Number is a numeric ID that identifies your agency account inside the GoHighLevel system. It is different from:
- A sub-account or location ID
- Your login email address
- Your company name or plan name
Instead, it is a unique relationship ID at the agency level, used internally by GoHighLevel support and billing teams. When you contact support, they may ask you for this number to quickly pull up your account and view associated information.
Where the GoHighLevel Relationship Number Appears
You do not need any special permissions or technical skills to access this information. The Agency Relationship Number is available directly in your main agency dashboard when you are signed into your GoHighLevel account as the agency owner or as a user with agency-level access.
It typically appears in the main agency view where your account details are displayed. This central location allows you to find it without navigating deeply into settings or sub-menus.
Step-by-Step: How to Find Your GoHighLevel Relationship Number
Follow these steps to quickly locate your Agency Relationship Number inside GoHighLevel:
- Log in to your agency account
Open your browser and sign in to your main agency account for GoHighLevel. Make sure you are not logged into a sub-account or client location view when you start.
- Go to the agency dashboard
Once logged in, confirm you are on the primary agency dashboard. This is the top-level view where you manage your locations, billing, and overall account settings.
- Locate your relationship details section
In the agency-level view, look for the section that displays your agency identity and related information. This is where GoHighLevel shows core account identifiers.
- Find the Agency Relationship Number
Within that section, you will see a labeled field that includes your Agency Relationship Number. This is usually presented as a series of numbers with a clear label such as “Relationship Number” or similar terminology.
- Copy the number for support or records
Once you locate it, you can copy the Agency Relationship Number and paste it into support tickets, documentation, or internal records. This helps your team and GoHighLevel support quickly align on the exact agency account in question.
When You Should Use Your GoHighLevel Relationship Number
Your Agency Relationship Number is useful in several common scenarios:
- Opening support tickets – Include this number when contacting support so the GoHighLevel team can immediately view your agency’s configuration.
- Billing and subscription questions – Share it if you need help with plan changes, invoices, or payment issues tied to your agency account.
- Account troubleshooting – Use it when reporting bugs, access issues, or data discrepancies at the agency level.
- Internal documentation – Store the number in your internal knowledge base or project system to streamline future support interactions.
Best Practices for Managing Your GoHighLevel Relationship Number
To keep your operations smooth, it is helpful to treat the Agency Relationship Number as a standard part of your internal documentation for GoHighLevel.
Document Your GoHighLevel Details Internally
Create a simple reference sheet that includes key agency information, including:
- Agency name as it appears in GoHighLevel
- Primary admin email address
- Agency Relationship Number
- Billing contact details
Store this in a secure location, such as a password manager or internal documentation hub, and grant access to your operations, support, and finance teams.
Share the Number with Key Team Members
Ensure the people who open support tickets or handle billing know where to find the Agency Relationship Number and how to reference it properly. This minimizes back-and-forth messages with GoHighLevel support and shortens resolution times.
Keep Agency Access in GoHighLevel Organized
Only users with appropriate permissions should have agency-level access. This helps ensure your Agency Relationship Number and other sensitive details are only visible to the right people, while still allowing fast retrieval when needed.
Troubleshooting: If You Cannot Find the GoHighLevel Relationship Number
If you follow the steps above and still do not see your Agency Relationship Number inside GoHighLevel, try the following:
- Confirm you are on the agency-level view and not inside a specific client location.
- Check your user permissions to make sure you have agency access and not just location-level access.
- Log out and back in to refresh your session, then navigate again to the agency dashboard.
If the number is still not visible or you believe it may be missing from your view, contact GoHighLevel support directly using the official documentation and help resources at this support article. Share as much account detail as possible so they can locate your agency in the system.
Additional Resources for Optimizing Your GoHighLevel Setup
Beyond simply locating your Agency Relationship Number, you may want to optimize how your agency structures workflows, pipelines, and reporting. Many agencies pair GoHighLevel with specialized consulting and implementation support to get the most from the platform.
For strategy, funnel architecture, and implementation guidance that complements your GoHighLevel environment, you can explore agency-focused resources and services at Consultevo. Leveraging expert support helps align your CRM, automations, and client onboarding around a consistent, scalable structure.
Summary: Quickly Access Your GoHighLevel Agency Relationship Number
Your Agency Relationship Number is a core identifier for your account inside GoHighLevel. By knowing where to find it on the agency dashboard and how to share it with your team and support, you simplify troubleshooting, billing questions, and account verification.
To recap:
- Log in to the agency-level dashboard in GoHighLevel.
- Locate the section that displays your main agency details.
- Find the labeled field showing your Agency Relationship Number.
- Copy and document this number for future support and billing needs.
Keeping this information handy ensures you and your team are always ready to collaborate efficiently with the GoHighLevel support staff whenever issues arise.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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