GoHighLevel Email Failure Alerts
When managing social media scheduling across multiple platforms, it is important to understand how tools like ClickUp and GoHighLevel inform you when something goes wrong. This guide explains how GoHighLevel sends email notifications when a scheduled social post fails because an account is expired or approval is required, and how you can review all the details of each failure.
Overview of GoHighLevel Failed Post Notifications
GoHighLevel automatically sends an email notification to the email address on file whenever a scheduled social media post fails to publish. These notifications help you quickly identify issues so you can fix them before they impact your publishing schedule.
The email alerts currently cover two main failure reasons:
- Post failed because the connected account is expired
- Post failed because the post is pending approval
Each notification includes a direct link to the scheduled post inside GoHighLevel, so you can see exactly what went wrong and take action without searching through your content calendar.
Types of GoHighLevel Failed Post Emails
There are two distinct email templates used by GoHighLevel for failed posts:
- Account expired failure notification
- Post approval failure notification
Both email types contain a clear error message and a timestamp, and they link you to the post details page where you can view more information.
GoHighLevel Account Expired Failure Email
This email is triggered when a scheduled social post does not publish because the connected social account is no longer valid or has expired. For example, this can occur if:
- A page or profile connection has been revoked from the social platform
- The account token has expired and needs to be reauthorized
- Permissions have changed on the connected account
The subject and body of the email clearly indicate that the post failed due to an expired account. Inside the email, you will see:
- The name of the affected social account
- The date and time the post attempted to publish
- A short explanation that the account has expired
- A button or link to view the details of the failed post in GoHighLevel
Once you click through to the platform, you can reconnect or reauthorize the expired account and then reschedule or repost the failed content.
GoHighLevel Post Approval Failure Email
This email is sent when a social post fails because it is still waiting for approval at the time it was scheduled to publish. This is typically relevant if you have an approval process enabled for social posts.
The post approval failure email includes:
- A notice that the post did not publish because it was not yet approved
- The scheduled publish date and time
- A direct link to review the post inside GoHighLevel
After opening the post from the email link, you can approve the content and either post it immediately or reschedule it for a future time.
How to Access Failed Post Details in GoHighLevel
Every failed post mentioned in these emails has a dedicated details view inside GoHighLevel. From there, you can see what happened and what you need to fix.
Step-by-Step: Viewing a Failed Post from the Email
- Open your email inbox for the address connected to your GoHighLevel account.
- Locate the failure notification with the subject referencing a failed social post.
- Click the button or link in the email that says something like View Post or View Details.
- You will be redirected to the specific post details page inside GoHighLevel.
On the post details page, you can review:
- The original post content (text, media, links)
- The scheduled publish date and time
- The social accounts targeted by the post
- The error message explaining why the post failed
Understanding Error Messages in GoHighLevel
Within the post details view, the error section summarizes why the post did not publish successfully. Common messages include:
- Account Expired – The connected account needs to be reauthorized or reconnected.
- Pending Approval – The post remained in an unapproved state when its scheduled time passed.
Use these messages as your guide for the next actions, such as reconnecting an account or requesting faster approvals from your team.
Troubleshooting Failed Social Posts in GoHighLevel
Once you understand why a post failed, you can resolve the issue and ensure future posts publish correctly.
Fixing Expired Accounts in GoHighLevel
- Open the failed post from the email link or from your social planner inside GoHighLevel.
- Confirm that the error reason is Account Expired.
- Navigate to your social accounts or integrations area in your GoHighLevel settings.
- Reconnect or reauthorize the affected social account following the on-screen prompts.
- Return to the failed post, update the schedule if needed, and republish or reschedule.
After reconnecting the account, new posts should publish normally, and you should stop receiving account-expired notifications for that connection.
Resolving Post Approval Failures in GoHighLevel
- Open the failure email and click the link to the post details page.
- Verify that the error message indicates the post was pending approval.
- In your GoHighLevel account, complete the required approval step, such as reviewing and approving the content.
- Decide whether to publish the post immediately or set a new scheduled time.
- Save your changes and confirm that the post status updates successfully.
To avoid similar failures, consider adjusting your approval workflows so posts are reviewed and approved well before their scheduled publishing times.
Best Practices for Managing GoHighLevel Notifications
To get the most value from these automated notifications, follow a few simple best practices.
Keep Your GoHighLevel Contact Email Updated
- Ensure the main email address associated with your GoHighLevel account is current.
- If multiple team members handle social media, consider using a shared inbox.
- Check that your email provider is not filtering these alerts into spam or promotions folders.
Regularly Review GoHighLevel Social Posts
- Monitor your social calendar inside GoHighLevel to spot issues early.
- After reconnecting accounts or updating approvals, confirm that future posts are scheduled correctly.
- Use the details pages of any failed posts as a log of past issues to improve your workflow.
More Resources on GoHighLevel Email Notifications
For the original reference and visual examples of the email templates and post details screen, you can review the official help article provided by the platform: Email Notification for Failed Post (Account Expired and Post Approval).
If you are looking for broader strategy guidance on how to build and optimize your workflows around GoHighLevel and other marketing platforms, you can explore consulting resources at Consultevo.
By understanding how GoHighLevel sends and structures its failed post email notifications, and by regularly checking the post details pages linked in each alert, you can quickly troubleshoot account and approval issues, maintain a reliable publishing schedule, and keep your social media content flowing smoothly.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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