How to Use the Rating Element in GoHighLevel Forms, Surveys, and Quizzes
If you manage client workflows in ClickUp and need powerful form capabilities, the Rating element in GoHighLevel is a simple way to capture feedback, satisfaction scores, and quick opinions in your forms, surveys, and quizzes. This step-by-step guide shows you exactly how to add, customize, and use the Rating field so you can collect structured feedback without adding friction for your respondents.
The instructions below are based on the official documentation for the Rating element inside the GoHighLevel form and survey builder interface.
Overview of the Rating Element in GoHighLevel
The Rating element in GoHighLevel lets you add a visual rating scale to any form, survey, or quiz. Respondents can quickly select a value using icons such as stars, hearts, or thumbs, instead of typing text.
You can use the Rating field to measure:
- Customer satisfaction with a product or service
- Likelihood to recommend (similar to NPS questions)
- Quality of support interactions
- Perceived value of an offer, webinar, or event
This element is available directly in the GoHighLevel form, survey, and quiz builders and can be customized to fit your brand and question style.
Accessing the Rating Element in GoHighLevel
To get started, you first need to open the form, survey, or quiz builder in GoHighLevel and locate the Rating element in the list of fields.
Step 1: Open a Form, Survey, or Quiz in GoHighLevel
- Log in to your GoHighLevel account.
- Navigate to the section where your Forms, Surveys, or Quizzes are stored.
- Select an existing asset to edit, or create a new form, survey, or quiz.
Once the builder opens, you will see a list of available fields on the left side and a live preview area on the right.
Step 2: Locate the Rating Field
- In the left-side panel, scroll through the list of elements.
- Find the Rating element in the group of field types.
- Ensure you can see the icon and label indicating that this is the rating field.
When you see the Rating element, you are ready to drag it into your GoHighLevel form, survey, or quiz.
Adding the Rating Element in GoHighLevel
Adding a rating field to your GoHighLevel asset is done via simple drag-and-drop.
Step 3: Drag and Drop the Rating Element
- Click and hold the Rating element in the left panel.
- Drag it into the desired position in your form, survey, or quiz preview.
- Release the mouse button to drop the element in place.
You can add more than one Rating element if you want to measure multiple aspects, such as product quality, user experience, and support quality separately.
Customizing the GoHighLevel Rating Field
After adding the Rating field to your GoHighLevel form or survey, you can customize how it looks and behaves. The available options allow you to control the number of points in the scale, the icon style, and the label shown to users.
Step 4: Configure Rating Options
Click the Rating field in the preview to open its settings panel. From there you can adjust:
- Label – The question or description that appears above the rating icons, such as “How would you rate our service?”
- Required – Whether the rating is mandatory before submission.
- Scale – The number of rating points (for example 1–5 or 1–10), depending on what is available in your GoHighLevel account at the time.
- Icon style – The visual icon for the rating (for example stars, hearts, or thumbs, based on what the builder provides).
These customization settings help you align the Rating field with the rest of your GoHighLevel form or survey design.
Step 5: Arrange and Style the Field
To create a good user experience, you may want to adjust the position and spacing around your rating question:
- Drag the Rating field up or down to place it after a relevant question.
- Combine it with short text questions to ask for additional comments.
- Use section breaks to visually group your rating with related questions.
All of this is done within the same drag-and-drop builder in GoHighLevel.
Using the Rating Element in GoHighLevel Surveys and Quizzes
The Rating element is especially useful in GoHighLevel surveys and quizzes when you need quick input with minimal typing.
Common Survey Use Cases
- Post-appointment satisfaction ratings
- Event or webinar feedback scores
- Course or membership content quality ratings
- Lead magnet or download usefulness ratings
In quizzes, you can use the Rating field for opinion-based responses where there is no strictly right or wrong answer but you still want structured data.
Best Practices for Rating Questions in GoHighLevel
- Keep the question wording simple and focused on a single aspect.
- Stay consistent with your scale (for example, always 1–5) across similar questions.
- Explain, if needed, what each end of the scale represents (for example 1 = Very Dissatisfied, 5 = Very Satisfied).
- Use follow-up open text questions only when deeper context is essential.
Following these practices will make the data collected through your GoHighLevel rating questions easier to interpret and act on.
Testing and Publishing Your GoHighLevel Rating Form
Before sharing your form, survey, or quiz, always test the Rating element to ensure it works correctly and records data as expected.
Step 6: Preview and Test the Rating Field
- In the builder, click the Preview option if available.
- Interact with the Rating field: select different values and confirm they are highlighted correctly.
- Submit a test entry and check the results area or submission records to verify the rating value is captured.
Repeat this process for mobile and desktop views to ensure the rating icons are easy to tap or click on any device.
Step 7: Publish and Share Your Form or Survey
- Once testing is complete, save your changes.
- Publish the form, survey, or quiz from within GoHighLevel.
- Copy the share link or embed code and place it on your website, landing page, or email campaign.
After publishing, you can monitor responses and analyze the ratings to guide improvements in your services or offers.
Additional Resources for GoHighLevel Users
To dive deeper into the official configuration details for the Rating element, review the original documentation on the GoHighLevel help center here: Rating Element for Forms, Surveys & Quizzes.
If you need broader strategy and implementation help around funnels, automations, and CRM architecture, you can also explore expert services at Consultevo, which focuses on marketing operations and systems optimization.
By setting up the Rating element correctly inside your GoHighLevel forms, surveys, and quizzes, you make it easier for respondents to share their experience and for your team to translate that feedback into real improvements.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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