Zapier domain capture guide

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Zapier domain capture guide

Domain capture in Zapier helps organizations automatically route people who sign up with a company email address into the right workspace and sign-in flow. This guide walks you through what domain capture is, how it works, and how to turn it on safely.

The instructions below are based on the official announcement and help content for the general availability release of the domain capture feature.

What is domain capture in Zapier?

Domain capture is a configuration that connects your company email domain with your Zapier workspace and sign-in method. When it is enabled, users who sign up or sign in with a matching email domain are guided to use the access method you configure, usually SSO.

This feature is especially useful for admins who want to:

  • Reduce shadow IT and personal workspaces.
  • Improve security by enforcing SSO logins.
  • Automatically organize users under the right workspace or company account.
  • Provide a consistent sign-in experience for all team members.

How Zapier domain capture works

At a high level, domain capture lets you claim ownership of one or more business email domains, then specify what should happen when someone with that email tries to access Zapier.

Depending on how it is configured, domain capture can:

  • Route users to sign in with SSO tied to your identity provider (IdP).
  • Prompt users to join an existing workspace under your company.
  • Block certain sign-in methods if they do not meet your policy.

The feature is now generally available, which means it can be enabled and managed from supported Zapier plans without being in a private beta program.

Requirements to use Zapier domain capture

To turn on domain capture, your company needs to meet a few basic requirements. While exact plan details can change over time, typically you will need:

  • An organization or workspace on a supported Zapier plan.
  • Admin or owner permissions in that workspace or organization.
  • Control over the DNS or email domain you want to claim.
  • Configured SSO in Zapier if you plan to enforce SSO sign-in.

Always review the latest requirements on the official help article at Zapier domain capture is now generally available, as product features and plan availability can evolve.

How to enable domain capture in Zapier

Once your organization is eligible, an admin can configure domain capture from the security or authentication settings area of your account. The exact navigation may change, but the process generally follows these steps.

Step 1: Sign in to your Zapier admin account

  1. Open a browser and go to the Zapier login page.
  2. Sign in with an account that has admin or owner rights for your workspace or organization.

You must use an account that can manage security, SSO, and domain-level settings.

Step 2: Open security or SSO settings in Zapier

  1. From the main dashboard, open your organization or workspace settings.
  2. Navigate to the section for Security, Authentication, or SSO (naming may vary).
  3. Locate the option labeled Domain capture or similar.

The domain capture area is usually grouped with your SSO and sign-in controls in Zapier.

Step 3: Add and verify your email domain

  1. In the domain capture section, choose the option to Add domain or Claim domain.
  2. Enter your company email domain (for example, example.com).
  3. Follow the verification instructions provided. This often includes one of the following actions:
    • Adding a TXT record to your DNS.
    • Verifying via an email sent to an admin address.
  4. Wait for verification to complete. It can take a short time for DNS changes to propagate.

After verification, Zapier recognizes your organization as the owner of the claimed domain.

Step 4: Choose your domain capture behavior in Zapier

Once your domain is verified, configure how people with that email domain should be handled.

  1. Open the domain capture configuration for the verified domain.
  2. Choose what happens when a user signs up or signs in with that address, such as:
    • Enforce SSO: Require sign-in through your identity provider.
    • Redirect to organization workspace: Automatically add or route users into the appropriate workspace.
    • Restrict non-SSO logins: Block sign-in methods that do not meet your policy.
  3. Save or apply your changes.

From this point onward, new users whose email addresses match the captured domain will be guided into the sign-in path you define in Zapier.

Managing captured domains in Zapier

After domain capture is enabled, you may need to adjust settings, add more domains, or temporarily disable enforcement. Admins can manage these actions directly from the security section.

Edit or update domain behavior

To change how a captured domain works in Zapier:

  1. Return to your organization or workspace security settings.
  2. Open the Domain capture configuration.
  3. Select the domain you want to update.
  4. Change the enforcement settings, such as SSO requirement, user routing, or restrictions.
  5. Save your changes and communicate them to your users if the behavior changes significantly.

Add or remove domains in Zapier

If your company uses multiple email domains (for example, regional brands or acquired companies), you can repeat the process to add each domain.

  • To add a domain: Follow the same steps you used for the first domain—submit it, verify ownership, then configure behavior.
  • To remove a domain: Open the domain list, select the domain, and choose the option to remove or disable domain capture for that domain.

Removing a domain changes how new sign-ins are handled, so evaluate downstream effects in Zapier before making this adjustment.

Best practices for using Zapier domain capture

To get the most out of domain capture while maintaining a secure and predictable environment, keep these recommendations in mind.

Align Zapier SSO and domain capture settings

  • Confirm that SSO is correctly configured and tested before enforcing it for all captured domains.
  • Make sure attributes, groups, and roles from your IdP map correctly to permissions in Zapier.
  • Test the full login journey with a pilot group before applying changes to the entire company.

Communicate sign-in changes early

Any change to domain capture or SSO affects how team members access Zapier:

  • Announce upcoming changes to all active users.
  • Share clear instructions and links for the updated sign-in process.
  • Provide an internal support channel in case users have trouble accessing their accounts.

Monitor adoption and access in Zapier

  • Use available admin dashboards to see how many users are joining via captured domains.
  • Check for failed login attempts or blocked access after you tighten enforcement.
  • Review user lists to locate any remaining personal or unmanaged accounts that should move under company control.

Troubleshooting domain capture in Zapier

If users experience issues after you set up domain capture, start with these checks.

  • Verification not completing: Confirm that DNS records are correct and propagated, then refresh the verification status in Zapier.
  • Unexpected login path: Review the capture rules for the domain to ensure they match your intended behavior.
  • Some users bypass SSO: Verify that every relevant domain is captured and that SSO enforcement is enabled where required.

For the most accurate, up-to-date troubleshooting details and screenshots, always refer to the official announcement and documentation on Zapier domain capture.

Further optimization and automation resources

Once domain capture is configured, you can focus on expanding automation and governance practices. Many teams combine strong login policies in Zapier with centralized automation strategy, documentation, and auditing.

For broader automation strategy, integration design, and AI-based process optimization beyond Zapier itself, you can explore consulting resources such as Consultevo, which focuses on automation, APIs, and AI-led workflows.

Domain capture is a powerful way to keep access to Zapier organized, secure, and easy for your team to manage. Configured correctly, it helps keep company data inside approved workspaces while making it simpler for new users to get started with automation.

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