GoHighLevel Consent Checkbox Guide

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GoHighLevel Consent Checkbox Guide for Compliance

Using tools like ClickUp and GoHighLevel together for operations and marketing requires solid compliance processes. This guide explains how to set up and use the consent checkbox feature in GoHighLevel forms and surveys so you can capture and track proper permission for email, SMS, and phone communication.

The consent checkbox in GoHighLevel helps you stay aligned with regulations and best practices by clearly recording what a contact agreed to when submitting a form or survey.

What the GoHighLevel Consent Checkbox Does

The consent checkbox in GoHighLevel lets you:

  • Display clear consent language on forms and surveys.
  • Allow contacts to explicitly agree to communication terms.
  • Store that consent as a custom field on the contact record.
  • Reference consent status in automation, messaging, and reporting.

This feature is especially important if you are sending SMS, email, or making calls to leads generated via GoHighLevel funnels, websites, and surveys.

Where the GoHighLevel Consent Checkbox Appears

You can add the consent checkbox to the following GoHighLevel assets:

  • Forms built in the form builder.
  • Surveys built in the survey builder.
  • Funnels and websites that embed those forms or surveys.

Once configured, the same consent settings flow through wherever that GoHighLevel form or survey is used.

How to Enable the GoHighLevel Consent Checkbox

Follow these steps to turn on the consent checkbox for a form or survey in GoHighLevel.

Step 1: Open Your Form or Survey in GoHighLevel

  1. Log in to your GoHighLevel account.
  2. Navigate to Sites.
  3. Choose either Forms or Surveys, depending on what you want to edit.
  4. Click the form or survey you want to add the consent checkbox to.

Step 2: Access Additional Form Options

  1. Inside the form or survey builder, locate the Options or Settings area in GoHighLevel (typically on the right-hand side panel).
  2. Look for the section related to Consent or Compliance.

The exact label may vary as GoHighLevel evolves, but the function will be tied to consent or communication permission.

Step 3: Turn On the Consent Checkbox

  1. Toggle the Consent Checkbox or similar option to Enabled.
  2. Once enabled, the consent checkbox element will be added to your form or survey layout.
  3. Position the checkbox near the bottom of the form or just above the submit button for best clarity.

GoHighLevel will then display a checkbox that users can tick before submitting their information.

Configuring Consent Text in GoHighLevel

The text shown next to the checkbox is critical for explaining what users are agreeing to. In GoHighLevel, you can customize this language to match your policies.

Recommended Consent Language in GoHighLevel

While the source article does not prescribe exact wording, it implies that your consent text should clearly cover:

  • Types of communication (email, SMS, phone calls).
  • Purpose of contact (promotions, updates, reminders, etc.).
  • A reference to your privacy policy or terms, if applicable.

Example structure you might use within GoHighLevel (adapt to your needs and local laws):

  • “By submitting this form, I agree to receive marketing emails and SMS messages, and I understand I can opt out at any time.”
  • “I consent to be contacted at the phone number and email address provided regarding services and special offers.”

Enter your final consent text in the consent checkbox configuration field in GoHighLevel so it shows consistently wherever that form or survey is embedded.

Mapping the GoHighLevel Consent Checkbox to a Custom Field

For compliance tracking, you should store the consent status on the contact record in GoHighLevel.

Step 1: Create a Custom Field in GoHighLevel

  1. In your GoHighLevel account, go to Settings.
  2. Click Custom Fields.
  3. Create a new custom field, for example Consent Checkbox or Marketing Consent.
  4. Choose an appropriate field type (e.g., Checkbox or Single Option).

Step 2: Map the Consent Checkbox to the Custom Field

  1. Return to your form or survey in the GoHighLevel builder.
  2. Select the consent checkbox element.
  3. In the properties panel, choose the custom field you created as the mapping destination.
  4. Save the form or survey.

From now on, whenever someone submits the form and ticks the consent checkbox, GoHighLevel will store that value in the mapped custom field on their contact record.

Using GoHighLevel Consent Data in Automation

Once the consent checkbox is mapped, you can leverage it in GoHighLevel workflows and campaigns.

Ways to Use Consent Data in GoHighLevel

  • Trigger workflows: Start automation only when the consent custom field is checked.
  • Filter audiences: Use the consent field in GoHighLevel smart lists or campaign conditions.
  • Prevent non-compliant sends: Add checks in workflows to stop SMS or email if consent is missing.
  • Segment contacts: Separate consented vs. non-consented contacts for reporting and strategy.

This approach lets you respect user preferences while still fully leveraging GoHighLevel automation.

Best Practices for GoHighLevel Consent Compliance

The official documentation emphasizes using the consent checkbox to support compliance. Consider the following best practices when working in GoHighLevel:

  • Always display the consent checkbox on lead generation forms that feed into SMS or email campaigns.
  • Ensure your consent language is clear, specific, and easy to understand.
  • Periodically review your consent text and processes with legal or compliance advisors.
  • Use the GoHighLevel custom field mapping to keep an audit trail of consent status.
  • Respect opt-out actions by updating workflows and lists based on the latest consent field value.

Referencing Official GoHighLevel Documentation

For the most up-to-date interface screenshots, labels, and small configuration details, always consult the official GoHighLevel help article on this topic:

Official GoHighLevel Consent Checkbox for Compliance Guide

The GoHighLevel team may adjust the UI over time, so checking the latest screenshots there will ensure you follow the current layout.

Next Steps for Optimizing GoHighLevel Implementations

After you configure the consent checkbox in GoHighLevel, you can continue refining your funnels, workflows, and compliance strategy. If you need help with broader system design, automation strategy, or CRM optimization around GoHighLevel, you can explore additional resources and consulting services at Consultevo.

By correctly implementing the consent checkbox and mapping it to contact records, you unlock a more compliant, structured, and trackable approach to communication inside GoHighLevel while protecting your brand and respecting user preferences.

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